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Mobile Technician Jobs in Puerto Rico (NOW HIRING)

SmartLogix

Desktop Support Technician II

San Juan, PR · On-site

$60 - $80/hr

The Desktop Support Technician II is responsible for analyzing, troubleshooting, and resolving ... Advanced troubleshooting of desktops, laptops, peripherals, and mobile devices. * Strong knowledge ...

Liberty Latin America Communications, Inc.

PR · On-site

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

$18 - $24.50/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

PR · On-site

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

PR

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

$18 - $24.50/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

PR

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

$18 - $24.50/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

PR

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

Liberty Latin America Communications, Inc.

PR

$15.50 - $21.25/hr

As an Aerial Restoration Construction Technician, you will lead the repair of HFC and Fiber outside ... Basic computer and mobile device skills. * Strong willingness to learn technical concepts and field ...

US Department of the Army

$26.44/hr

This is a Military Technician position with the 81st Readiness Division, Expeditionary Sustainment Command 126 located in Juana Diaz, Puerto Rico. This position requires an active membership as a ...

U.S. Department of Defense (DOD)

$26.44/hr

This is a Military Technician position with the 81st Readiness Division, Expeditionary Sustainment Command 126 located in Juana Diaz, Puerto Rico. This position requires an active membership as a ...

LUMA

Telecom Substation Technician- IBEW

San Juan, PR · On-site

... unit (RTU), mobile radios, fiber optics, cable, other systems, and devices related to ... Journey Telecom Technician Certificate or other industry recognized certification. * Understanding ...

Chubb

System Support Technician

San Juan, PR · On-site

Role Purpose The Systems Support Technician will be responsible for providing technical assistance ... Support printing systems and mobile and fixed telephony. * Keep the computer inventory and ...

Chubb

System Support Technician

San Juan, PR · On-site

Role Purpose The Systems Support Technician will be responsible for providing technical assistance ... Support printing systems and mobile and fixed telephony. * Keep the computer inventory and ...

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Mobile Technician information

What is a mobile technician?

Mobile technicians are professionals who diagnose, repair, and maintain mobile devices such as smartphones and tablets. They handle issues like screen replacements, battery problems, software glitches, and hardware malfunctions. Mobile technicians may work in repair shops, for mobile service providers, or as independent contractors. Their expertise ensures that mobile devices function properly and meet users' needs.

What are the key skills and qualifications needed to thrive as a mobile technician, and why are they important?

To thrive as a Mobile Technician, you need strong technical troubleshooting abilities, knowledge of mobile device hardware and software, and often a diploma or certification in electronics or a related field. Familiarity with diagnostic tools, mobile operating systems (such as Android and iOS), and device management platforms is commonly required. Excellent customer service, problem-solving skills, and effective communication help you stand out in this role. These skills ensure accurate repairs, satisfied customers, and efficient service delivery in a rapidly evolving technology environment.

What are some typical challenges mobile technicians face when working in the field?

Mobile Technicians often encounter challenges such as diagnosing issues without access to a full workshop, managing unexpected on-site complications, and adapting to varying customer environments. They need to be resourceful and carry the necessary tools and replacement parts to handle a wide range of repairs. Excellent communication skills are also important, as Mobile Technicians frequently explain technical issues and solutions to customers who may not be familiar with the technology.

What is the difference between Mobile Technician vs Field Service Technician?

AspectMobile TechnicianField Service Technician
CertificationsOften requires certifications like A+ or CompTIASimilar certifications, often including manufacturer-specific ones
Work EnvironmentPrimarily works on-site at customer locations, often travelingWorks on-site at customer locations, may involve travel or fixed locations
Industry UsageCommon in electronics, telecommunications, and appliance repairWidely used in industrial, HVAC, and technical service sectors

Both Mobile Technicians and Field Service Technicians perform on-site repairs and maintenance, often requiring similar certifications. The main difference lies in industry focus and specific job roles, with Mobile Technicians typically specializing in electronics and consumer devices, while Field Service Technicians often work in industrial or HVAC sectors.

How much do mobile technicians make in the US?

Mobile technicians in the US typically earn an average annual salary of around $40,000 to $55,000, depending on experience, location, and certifications. Entry-level technicians may start lower, while experienced professionals with specialized skills can earn higher wages, especially if working for large companies or in high-demand areas.

What are the most commonly searched types of Technician jobs in Puerto Rico?

The most popular types of Technician jobs in Puerto Rico are:

Mobile Technician jobs near you
Infographic showing various Mobile Technician job openings in Puerto Rico as of September 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% In-person job distribution.

Desktop Support Technician II

San Juan, PR • On-site

SmartLogix
11 - 50 employees
Learn more about SmartLogixexternal

$60 - $80/hr

Other

Posted 7 days ago

Job description

Job Description: The Desktop Support Technician II is responsible for analyzing, troubleshooting, and resolving complex hardware and software issues across the organization. This role handles escalated tickets, supports enterprise systems, and ensures end‑user productivity by delivering high‑quality technical assistance. The position also contributes to process improvements, supports IT projects, and provides guidance to junior technicians while adhering to IT service management standards.

Responsibilities
  • Receive, log, track, and resolve support requests following established procedures and SLA requirements.
  • Handle escalations from Tier I Help Desk and unresolved incidents.
  • Diagnose issues, perform root cause analysis, and implement effective solutions.
  • Monitor systems and participate in on-call rotations for outage response. Coordinate with external vendors and technicians as needed. Perform security administration tasks (user provisioning, access management, audits).
  • Support moves, adds, and changes (MAC), including equipment setup and relocations.
  • Provide support for IT initiatives such as deployments, upgrades, and migrations.
  • Maintain documentation including knowledge base articles and technical procedures.
  • Identify and recommend process improvements.
  • Mentor and support junior technicians.
Requirements

Associate degree (AA/AS) in Information Technology, Computer Science, or related field, or equivalent experience.

Minimum of 2 years of desktop support experience.

Strong knowledge of IT infrastructure, tools, and troubleshooting practices.

Minimum of 3 years of customer service experience (preferred).

Experience working in enterprise IT environments.

Ability to work in a hybrid model and participate in on-call rotations.

Work Model: Hybrid (2 days onsite per week – Monday and Thursday)

Technical Skills
  • Advanced troubleshooting of desktops, laptops, peripherals, and mobile devices.
  • Strong knowledge of Windows 10/11 and Microsoft Office 365.
  • Experience with enterprise applications and business tools.
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi‑Fi).
  • Familiarity with VoIP systems and remote access technologies.
  • Experience with endpoint and configuration management (patching, imaging, deployments).
  • Knowledge of IT security principles (access control, endpoint protection).
  • Experience with ITSM tools for ticketing, escalation, and request management.
  • Understanding of incident management and root cause analysis methodologies.
Soft Skills
  • Strong customer service orientation and ability to work under pressure.
  • Excellent verbal and written communication skills.
  • Ability to explain technical issues in simple, user‑friendly language.
  • Strong multitasking and prioritization skills while meeting SLAs.
  • Problem‑solving and analytical thinking.
  • Team collaboration and ability to work with cross‑functional teams.
  • Professional phone presence and interpersonal skills.
  • Proactive mindset with focus on continuous improvement.
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