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Mobile Remote Helpdesk Jobs in Indiana (NOW HIRING)

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping ...

Web Developer

Fort Wayne, IN ยท On-site +1

... web and mobile solutions. In this role, you'll build scalable digital products using modern ... help shape the online experiences of customers around the world. If you enjoy solving complex ...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you ... Work from wherever suits you best thanks to our flexible remote work options. * Company Mobile ...

Our mission is to help manufacturers maintain a competitive advantage by improving productivity ... Must be highly mobile, able to access all areas of the premises. * Ability to concentrate and ...

Our mission is to help manufacturers maintain a competitive advantage by improving productivity ... Must be highly mobile, able to access all areas of the premises. * Ability to concentrate and ...

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Mobile Remote Helpdesk information

What is the difference between Mobile Remote Helpdesk vs Desktop Support Specialist?

AspectMobile Remote HelpdeskDesktop Support Specialist
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, mobile devices, client sitesOffice or remote, desktop computers
Industry UsageIT support, tech services, customer supportIT support, corporate, helpdesk services
Search IntentMobile device troubleshooting, remote supportDesktop issues, hardware/software support

Mobile Remote Helpdesk and Desktop Support Specialist roles share similar certifications and work environments but differ mainly in the focus on mobile devices versus desktop computers. Mobile Remote Helpdesk specialists primarily troubleshoot mobile devices remotely, often on client sites, while Desktop Support Specialists focus on desktop hardware and software support within office or remote settings.

What are the most commonly searched types of Remote Helpdesk jobs in Indiana? The most popular types of Remote Helpdesk jobs in Indiana are:

Customer Experience Banker - Alexandria, IN (part-time 32-25 hours/week, full benefits eligible)

Huntington

Alexandria, IN โ€ข On-site, Remote

$15 - $20.25/hr

Part-time

Posted 18 days ago


Job description

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

Duties & Responsibilities:

  • Providing excellent customer service and effectively resolving customer issues.
  • Being proficient in understanding and educating customers on consumer deposit products.
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhering to all operational, security, risk and regulatory policies and procedures.
  • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
  • Other duties as assigned.

Basic Qualifications:

  • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

  • 1 year or more in customer service in banking, financial services or goal driven retail sales.
  • Cash handling skills.
  • Comfort with technology such as mobile services and online banking services.


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.