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Part Time Remote Helpdesk Jobs in Indiana (NOW HIRING)

Harris

$187/hr

... help ensure their eligible patients have the opportunity to understand and enroll in the Care ... This is a Part-Time remote position requiring no travel. This is a 1099 Contractor position. This ...

Harris

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Part-time team members will typically need to dedicate an average of 20-30 hours per week to care ...

micro1 AI

Legal AI Trainer - Remote

Fort Wayne, IN · Remote

$80 - $105/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated ...

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Part Time Remote Helpdesk information

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part-time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Part Time Remote Helpdesk professional, and why are they important?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk job?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.
What are the most commonly searched types of Remote Helpdesk jobs in Indiana? The most popular types of Remote Helpdesk jobs in Indiana are:
Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Indiana as of July 2026, with employment types broken down into 14% Locum Tenens, 66% Full Time, 13% Part Time, 2% Contract, and 5% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Clinical Intake/Enrollment Specialist for Care Management

Clinical Intake/Enrollment Specialist for Care Management

Harris

Remote

$187/hr

Part-time

Posted 10 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

69th of 209 rated software companies

Job description

CLINICAL INTAKE/ENROLLMENT SPECIALIST FOR CARE MANAGEMENT

Job Description

Esrun Health seeks talented and motivated individuals to join our Clinical Intake Team as Enrollment Specialists, working with our clients to help ensure their eligible patients have the opportunity to understand and enroll in the Care Management programs offered by their practice provider. You will have the opportunity to work in a fast-paced environment with a team of like-minded individuals.

This is a Part-Time remote position requiring no travel. This is a 1099 Contractor position. This is NOT an hourly position.

Compensation Structure

This is a Part-Time 100% remote position requiring no travel.

This is a 1099 Contractor position. This is NOT an hourly position.

Clinical Intake/Enrollment Specialist Rates (confirmed 4.1.2026) - Base/Comm Structure

Part-time - reasonable expectation of 20-30hrs/wk. to meet quota

Required Quota for base pay + commission rates - 300 outreach attempts (calls/texts) with minimum of 10 documented enrollments per pay period.

(TWO Pay Periods per month = 1st -15th[pd on 7th of next month] and 16th through end of each month[paid on 22nd of following month])

Base Pay = $280 + $100 for the minimum 10 enrollments = $380/pay period

Any enrollments documented over the minimum of 10/pay period are paid out at the rates listed below in the commission tier portion.

If quota is not reached, contractor will receive $10 per enrollment ONLY.

*Commission tier structure for enrollments within each pay period*

<15 $10

15-19 $11

20-29 $12

30-39 $13

40 and up $14

EXAMPLES OF BASE/COMM STRUCTURE - (a)meeting quota and (b)not meeting quota

Meets quota

341 outreach attempts = minimum outreach quota met

17 successful enrollments documented

$280 base pay + $187 (17x $11) = $467

Does not meet quota

211 outreach attempts (minimum of 300 not met)

17 successful enrollments documented

$0 base pay + $170 (17x $10) = $170

Qualifications and Skills

  • High School Diploma or Equivalent
  • Strong Customer Service Skills
  • Sales Acumen preferred but not required.
  • Healthcare knowledge preferred but not required.
  • Excellent attention to detail and ability to maintain accuracy.
  • Exceptional organizational, communication, and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

What Your Responsibilities Entail

  • Properly interview and enroll patients in the Care Management program (CCM, PCM, RTM, RPM) applicable to their practice.
  • Manage a queue of eligible patients to be enrolled.
  • Expedite enrollments as efficiently as possible.
  • Work on assigned patient lists and complete them within the timeline provided.
  • Ensure that all enrollment documents are completed accurately and in the patient chart.
  • Keep detailed and accurate call logs of all transactions and the status of each call.
  • Explain the Care Management program in an informational, influential, concise, and personable manner.
  • Articulate warm and professional etiquette when speaking on the phone to patients.
  • Ability to be creative in delivering education to patients, while tailoring to showcase the benefits of the program.
  • Natural ability to express empathy with a patient-focused mindset and engagement.
  • Attend regularly scheduled meetings (i.e., morning huddles, weekly updates, etc.). These "mandatory" meetings will be important to define the current scope of work.
  • Proven ability be able to work within a team dynamic and be a leader.
  • Possess a high-quality of data entry skills with the ability to multi-task.
  • Comfortable with working within different software platforms (Microsoft Office: Outlook, Excel, Word, Skype, Microsoft TEAMS)
  • HIPAA compliant use of computer access (need to know only) to facilitate patient care.
  • Will be able to consistently deliver high call volume, spending more than 80% of your time on the phone.
  • Meet production goals based on part-time hours (reasonable expectation of a minimum of 20hrs/week to meet quotas).
  • Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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