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Mobile Phone Chat Jobs in Decatur, GA (NOW HIRING)

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$20 - $22/hr

Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

Coreforce

Technical Support Specialist

Atlanta, GA · On-site

$20 - $22/hr

Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... and mobile applications to ensure consistent performance and a seamless user experience. • ... Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions. Strategy and ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

... TV, Fire TV, and mobile applications to ensure consistent performance and a seamless user ... Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions. Strategy and ...

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... and mobile applications to ensure consistent performance and a seamless user experience. • ... Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions. Strategy and ...

All JobsMobile Phone Chat JobsMobile Phone Chat Jobs in Decatur, GA

Mobile Phone Chat information

See Decatur, GA salary details

$9

$41

$75

How much do mobile phone chat jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for mobile phone chat in Decatur, GA is $41.56, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $53.51 per hour, depending on experience, location, and employer.

What is a Mobile Phone Chat job?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the Mobile Phone Chat position, and why are they important?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a Mobile Phone Chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

What job categories do people searching Mobile Phone Chat jobs in Decatur, GA look for? The top searched job categories for Mobile Phone Chat jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Mobile Phone Chat jobs? Cities near Decatur, GA with the most Mobile Phone Chat job openings:
Mobile Phone Chat jobs near you

Technical Support Specialist

Coreforce

Atlanta, GA • Hybrid

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Apply today to join Coreforce, where your Technical Support expertise makes a real impact.   

Join Our Team as a Technical Support Specialist 

Company: Coreforce 
Location: Decatur - (Onsite) 
Job Type: Full-time 
Salary: Based on Experience 

Company Overview: 
Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability. 

Technical Support Specialist- Build Your Career with Purpose 

Join Coreforce and use your technical skills to support innovative technology that strengthens communities. 

Why You’ll Love Working Here: 

  • Flexible hybrid schedule 

  • Free chef-inspired lunch Mon–Thu 

  • 15 PTO days + floating holiday 

  • Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.    

  • Annual bonus and tuition reimbursement 

  • Career growth in a fast-growing, mission-driven company 

  • Collaborative, purpose-driven culture 

Responsibilities: 

  • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. 

  • Troubleshoot and resolve issues related to Coreforce applications and hardware, including Polaris, Rocket, EOS devices, and accessories. 

  • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed. 

  • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system. 

  • Participate in scheduled on-call rotation to support after-hours client needs. 

  • High school diploma or GED required. 

  • 1+ years of experience in technical support, help desk, or IT service environment. 

  • Prior customer service or contact center experience. 

  • Familiarity with Windows OS, basic PC hardware, and general troubleshooting method. 

  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment. 

Coreforce is an equal opportunity employer committed to diversity and inclusion. 

Apply