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Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today!

Mission Project Coordinator

Full-Time 40 hours per week

$40,000-50,000/year

True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper.

Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

• Competitive pay & benefits
• Career advancement pathways
• Flexible work schedules to create a schedule that allows for a work/home balance.
• Bonus incentive plans
• Retirement & 401K planning with company match (Up to 6%)
• Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
• Knowing you are part of making an impact in people’s lives
• Critical Illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options
• A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
• Career support and planning

Job Summary

The Mission Project Coordinator supports the efficiency and effectiveness of departmental operations. This position is responsible for supporting the development and advancement of mission department programs, projects, and initiatives.  The ideal candidate is detail-oriented, proactive, and skilled at creating structure and improving processes. 

Duties and Responsibilities

Data Tracking & Reporting:

• Maintainaccurateand up-to-date program data across internal systems and databases.
• Assistwith compliance documentation, data integrity processes, and reporting deadlines.
• Partner with mission leadership team to maintain and update program outcomes, success stories, and metrics on multiple platforms and through multiple channels.

Marketing/Outreach:

• Serve as the liaison with theMarketing andDevelopment department, communicating program updates, success stories, graduation dates, and other newsworthyevents.
• Support the marketing department todevelop mission department outreach materials,as needed.
• Ensure donors and grant funders arerecognized appropriately on allpromotional materials.

Operational Efficiencies:

• Develop and implement internal and external communication strategies usingTeams, Monday.com, SharePoint, and others.
• Implement process improvement strategies to support the missiondepartmentprogramming growth and expansion.
• Provide general administrativeassistanceincluding scheduling, filing,anddocument preparation.
• Maintain organized digital and physical office files and directories.
• Assistwith onboarding tasks fornew staff, including system access and document setup.
• Serve as a point of contact for office supplies, equipment requests, and basic troubleshooting.

Project Coordination:

• Coordinate workforce development andre-entry focusedprojects, programs, andotherinitiatives inpartnership with Mission Leadership team.

Project & Workflow Coordination

• Assistin implementing new systems and organizing tools to enhance organizational structure.
• Track deadlines, projects, and follow-through tasks tomaintainoperational alignment.
• Coordinate Mission Department’s workforce development and Second Chance projects, programs, and initiatives in partnership with Mission Leadership Team. Current and upcoming projects, programs, and initiatives include CareerNavigationCenter launch, Financial Opportunity Center, mission integration withBusinessServices, rural mobile mission unit, YouthBuild, participant/client graduations, staff trainings, committee meetings, and others. 
• Under guidance from the Chief Mission Officer, implement process improvement strategies to support theMission Department’s geographic growth and efficient use of resources.
• Serve as a liaison with the Marketing and Developmentdepartment communicating program updates, success stories, graduation dates, and other newsworthy opportunities. 

Experience and Education : 

• Strong organizational skills, able to manage and prioritize multiple tasks simultaneously  
• Professional communication skills both written and oral 
• Knowledge of/or ability to learn about the impact of poverty and the justice system on our low-income families 
• Experience with scheduling appointments, coordinating meetings 
• Strong computer literacy and technical skills 

Employment is contingent upon the successful completion of a background check. In compliance with applicable human services laws and regulations, certain criminal convictions—particularly those involving violence or sexual misconduct—may disqualify an individual from employment. All background information is evaluated on a case-by-case basis through an individualized assessment process.