IT Systems Administrator
Position Summary
We are seeking a motivated IT Systems Administrator to support the day-to-day operation of our manufacturing and business technology systems. This position serves as the primary on-site IT resource, providing technical support to users while maintaining Windows servers, Microsoft 365, networking equipment, cybersecurity tools, and other business systems.
As part of a growing organization, the role will also collaborate with corporate IT teams to support enterprise technologies and implement company standards.
Why Join Us
This position offers the opportunity to work across a broad range of technologies in a collaborative manufacturing environment. You'll support end-user computing, Microsoft 365, Windows infrastructure, networking, cybersecurity, and manufacturing technology while partnering with corporate IT teams to implement enterprise solutions and support continuous improvement.
Primary Responsibilities
- Provide responsive technical support for end users, including computers, software, printers, and mobile devices, and other business technology.
- Provision and deprovision user accounts, computers, mobile devices, and system access.
- Administer Microsoft Active Directory, Microsoft 365, Entra ID, Group Policy, and related services.
- Maintain Windows workstations, servers, virtualization platforms, backups, and storage systems.
- Support firewalls, switches, wireless networks, VPN connectivity, and other network infrastructure.
- Support business applications, including ERP, engineering, manufacturing, and productivity systems.
- Install updates, firmware, security patches, and system upgrades for supported hardware and software.
- Assist with cybersecurity initiatives including endpoint protection, vulnerability remediation, account security, and compliance activities.
- Document systems, procedures, and technical changes.
- Coordinate with vendors and corporate IT teams to troubleshoot issues and implement infrastructure improvements.
- Cross-train on systems supporting multiple company locations and provide backup support for remote sites as needed.
- Participate in an on-call rotation or respond to critical issues outside normal business hours when required.
Qualifications
Required
- Associate's degree in Information Technology, Computer Science, or equivalent experience.
- 5+ years of progressively responsible experience supporting Windows-based business environments.
- Experience administering:
- Windows Server
- Active Directory
- Microsoft 365
- Windows 10/11
- TCP/IP networking
- Strong troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks while providing excellent customer service.
Preferred
- Experience with virtualization platforms (Hyper-V).
- Experience managing firewalls, switches, and wireless infrastructure.
- Experience with Microsoft Entra ID, Intune, Microsoft Defender, or other cloud management platforms.
- Experience supporting manufacturing or industrial environments.
- Familiarity with cybersecurity frameworks such as NIST SP 800-171, CMMC, or similar compliance requirements.
- Relevant Microsoft, Palo Alto, CompTIA, or other industry certifications.
What We're Looking For
The ideal candidate is someone who:
- Enjoys solving technical problems.
- Takes ownership of issues until they are resolved.
- Is organized, detail-oriented, and systematic.
- Communicates well with both technical and non-technical users.
- Learns new technologies quickly.
- Works well independently while collaborating with a larger IT team.
- Understands that great IT is measured by enabling users to do their jobs successfully.
Physical Requirements
- Ability to lift and move computers, printers, monitors, and other equipment up to 50 pounds.
- Ability to occasionally work in production, warehouse, or office environments while supporting technology systems.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Employees may be required to perform other job-related duties as assigned, consistent with business needs and applicable law.
Due to the nature of our work and applicable U.S. export control laws, this position requires International Traffic in Arms Regulations (ITAR) eligibility. Only individuals who qualify as a โU.S. personโ as defined by ITAR (U.S. citizens, U.S. permanent residents, refugees, or asylees), unless specified otherwise within job description, are eligible for employment.