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Mobile Debt Collection Call Center Jobs in Indiana

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

OneMain Holdings Inc

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

SMC Corporation of America

Be Seen First

Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

Call customers to facilitate collections of past due invoices * Develop and process payment plans ... R key metrics including but not limited to turnover, past due percentage, and bad debt * Provide ...

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN · On-site

... or call center staff. * Strong working knowledge of insurance eligibility and benefits, basic revenuecycle concepts, and frontend collection practices. * Experience using electronic health record ...

Getlabs

Mobile Phlebotomist - PRN

Indianapolis, IN

$20/hr

Follow safe and accurate blood collection procedures and processing of specimens, with a high ... Center for Competency Testing (NCCT) * Proven track record in providing exceptional customer ...

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Mobile Debt Collection Call Center information

What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
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Customer Care Specialist

OneMain Financial

Evansville, IN • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

113th of 150 rated financial services

Job description

At OneMain, Customer Service Representatives empower customers - understanding customer needs and providing solutions. while learning the core functionalities of our business at OneMain allowing them to grow their career.
In the Role
  • Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution
  • OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification
  • Handling customer complaints, branch issues, delinquency levels and refunds
  • Multiple portfolio servicing, including cash advances, convenience checks and settlements
  • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures
  • Negotiate with customers to resolve account matters
  • Maintain and notate all appropriate information and documentation on customer accounts
  • Lien releases paid out processing, questions regarding closed or resolved accounts
  • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets
  • Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing
  • Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses

Requirements
  • HS Diploma/GED

Preferred Requirements
  • 2-4 years' Call Center experience preferred
  • Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions
  • Demonstrated customer service skills
  • Excellent and engaging communication skills
  • Ability to thrive in a fast-paced team environment and work in several systems simultaneously
  • Ability to quickly analyze challenging problems / situations and provide solutions
  • Bilingual English / Spanish skills a plus, but not required

Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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