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Mobile Comcast It Support Jobs in Rio Rancho, NM

Peraton

Tier 2 IT Support Technician

Albuquerque, NM · On-site

$66K - $106K/yr

Responsibilities Position Summary Peraton is seeking a highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote technical support for a federal government ...

Amazon

IT Support Associate II, OTS

Los Lunas, NM · On-site

$16.50 - $21.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Associate II, OTS

Albuquerque, NM · On-site

$16.50 - $21.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: * Set up, operate, and ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM · On-site

The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: * Set up, operate, and ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: * Set up, operate, and ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: * Set up, operate, and ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: * Set up, operate, and ...

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All JobsMobile Comcast It Support JobsMobile Comcast It Support Jobs in Rio Rancho, NM

Mobile Comcast It Support information

See Rio Rancho, NM salary details

$11

$17

$24

How much do mobile comcast it support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for mobile comcast it support in Rio Rancho, NM is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.
What are popular job titles related to Mobile Comcast It Support jobs in Rio Rancho, NM? For Mobile Comcast It Support jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Rio Rancho, NM look for? The top searched job categories for Mobile Comcast It Support jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Mobile Comcast It Support jobs? Cities near Rio Rancho, NM with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you
Infographic showing various Mobile Comcast It Support job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 8% Locum Tenens, 29% As Needed, 22% Full Time, 4% Part Time, 23% Temporary, and 14% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,374 per year, or $17.5 per hour.
Tier 2 IT Support Technician

Tier 2 IT Support Technician

Peraton

Albuquerque, NM • On-site

$66K - $106K/yr

Full-time

Posted 12 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

41st of 213 rated it services

Job description

Responsibilities

Position Summary

 

Peraton is seeking a highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote technical support for a federal government customer. The successful candidate will support mission-critical systems and end users in a secure classified environment, ensuring continuity of operations and exceptional customer service.

This role requires strong troubleshooting skills, experience supporting enterprise IT environments, and the ability to work effectively within classified and regulated operational environments.

Key Responsibilities

 

  • Provide Tier 2 deskside and remote desktop support for end users in classified and unclassified environments
  • Troubleshoot, diagnose, and resolve hardware, software, operating system, and peripheral issues
  • Perform installation, configuration, imaging, deployment, and maintenance of desktop and laptop systems
  • Support account maintenance activities including password resets, account unlocks, permissions, and group membership changes
  • Configure, troubleshoot, and maintain printers and other endpoint peripherals
  • Coordinate and execute user workstation relocations and office moves
  • Maintain accurate inventory records for classified and non-classified IT assets
  • Manage lifecycle tracking of IT equipment including procurement recommendations, replacement planning, excess processing, and end-of-life (EOL) disposition
  • Test and evaluate desktop hardware and peripherals to support standardization and modernization initiatives
  • Ensure compliance with federal security policies, configuration standards, and operational procedures
  • Document technical issues, resolutions, and support activities within ticketing systems
  • Escalate complex issues to Tier 3 engineering teams when required
  • Provide excellent customer support while operating in a high-security, mission-focused environment
Qualifications

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be substituted
  • 2 years with BS/BA; 0 years with MS/MA. 6 years with a HS Diploma
  • Experience supporting Windows desktop operating systems and Microsoft Office products
  • Experience with desktop imaging and deployment technologies
  • Familiarity with Active Directory account administration and group policy concepts
  • Experience troubleshooting printers, desktop hardware, and peripheral devices
  • Strong understanding of IT asset inventory management and lifecycle processes
  • Experience supporting users in classified or regulated environments preferred
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and collaboratively within a team environment
  • Active TS/SCI or Q/SCI clearance
  • US Citizen

Preferred Qualifications

 

  • Prior experience supporting Department of Energy
  • Familiarity with DOE, DoD, or IC cybersecurity and operational requirements
  • Experience with ticketing systems such as ServiceNow or Remedy
  • Knowledge of endpoint management and enterprise deployment tools
  • Experience with secure handling procedures for classified systems and equipment

#cboss

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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