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Mobile Comcast It Support Jobs in Madison, WI (NOW HIRING)

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Electronic Theatre Controls (ETC) is seeking a Mobile/Web Application Developer to join our Cloud ... support ETC products, customers and sales partners. The ideal candidate is both knowledgeable and ...

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Mobile Comcast It Support information

See Madison, WI salary details

$11

$18

$26

How much do mobile comcast it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for mobile comcast it support in Madison, WI is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are the most commonly searched types of Comcast It Support jobs in Madison, WI? The most popular types of Comcast It Support jobs in Madison, WI are:
What are popular job titles related to Mobile Comcast It Support jobs in Madison, WI? For Mobile Comcast It Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Madison, WI look for? The top searched job categories for Mobile Comcast It Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Mobile Comcast It Support jobs? Cities near Madison, WI with the most Mobile Comcast It Support job openings:

$65K - $85K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago


Job description

Benefits:
  • Simple IRA Retirement with Match
  • Competitive salary
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
Monitor cloud and local backup solutions and troubleshoot failures.
Triage and manage helpdesk tickets, initiate appropriate remedial actions.
Provide tier 2+ customer support both remotely and on-site.
Monitor computers and network devices.
Installation, Configuration, and Maintenance:
Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
In-depth Windows computer imaging and configuration, including automated deployment.
Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
Support, troubleshoot, and configure standard applications like email clients and web browsers.
Update operating systems and applications for servers and client workstations.
Internet domain registration and DNS name server setup including renewals and transfers.
Install and configure printers, scanners, and other peripherals.
Perform mobile device setup, app installation, and troubleshooting.
Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
Intermediate cloud infrastructure, including VPS, S3 storage.
Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
Intermediate IP telephony support and troubleshooting.
Security:
Monitor endpoint security for detections and updates.
Configure and troubleshoot various MFA systems, including biometrics.
Intermediate endpoint management, including malware remediation, vulnerability settings.
Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
Create and maintain procedural and asset documentation.
Actively participate in project meetings, reviews, and team training.
Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
Conduct compliance checks and IT policy audits.
Qualifications:
Five years of relevant experience.
Proven technical aptitude.
Strong customer service skills.
Strong written and verbal English communication skills.
CompTIA A+ and Network+ certification or equivalent.
Ability to manage confidential and private materials with discretion and integrity.
Willingness to learn and apply company standards.
Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
Fulltime, day shift, Monday-Friday
Primarily remote. Some onsite and inhouse work required local candidates.
After-hours, weekends, and on-call rotation required.

Flexible work from home options available.