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Mobile Comcast It Support Jobs in Laurel, MD (NOW HIRING)

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY Are you passionate about technology and ...

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Morgan 6

IT Support Technician

Annapolis, MD

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Morgan 6 Inc

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Goodwill

IT Support Specialist

Washington, DC · On-site

IT Support Specialist Responsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request ...

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

ManTech

Dedicated IT Support Technician

Mclean, VA · On-site

$22 - $30.25/hr

Support collaboration tools and VTC systems such as Microsoft Teams, WebEx, and mobile devices for ... IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.

E-Solutions

IT Support Specialist

Washington, DC · On-site

IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: * Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.

Leidos

IT Support Technician

Washington, DC

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This ...

ManTech

Dedicated IT Support Technician

Mclean, VA

$21.75 - $29.75/hr

Support collaboration tools and VTC systems such as Microsoft Teams, WebEx, and mobile devices for ... IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.

DK Consulting, LLC

IT Support Technician

Baltimore, MD · On-site

$21.25 - $29.25/hr

... IT project. Position: IT Support Technician Client: Baltimore County Public Schools Contract Duration: 5 Years Work Location: 100% onsite across various Baltimore County Public School locations ...

DK Consulting, LLC

IT Support Technician

Baltimore, MD · On-site

$21.25 - $29.25/hr

... IT project. Position: IT Support Technician Client: Baltimore County Public Schools Contract Duration: 5 Years Work Location: 100% onsite across various Baltimore County Public School locations ...

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Mobile Comcast It Support information

See Laurel, MD salary details

$11

$18

$25

How much do mobile comcast it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for mobile comcast it support in Laurel, MD is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are popular job titles related to Mobile Comcast It Support jobs in Laurel, MD? For Mobile Comcast It Support jobs in Laurel, MD, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Laurel, MD look for? The top searched job categories for Mobile Comcast It Support jobs in Laurel, MD are:
What cities near Laurel, MD are hiring for Mobile Comcast It Support jobs? Cities near Laurel, MD with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you

Information Technology Support Specialist

P17 Solutions LLC

Washington, DC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

About P17 Solutions
P17 Solutions is a distinguished Small Business Administration 8(a) certified company, specializing in delivering professional services to a diverse range of clients, including Federal, State, and Local Government agencies, industry partners, and organizations across both public and private sectors. With an unwavering commitment to excellence and a proven track record of success, we have established ourselves as a trusted and reliable provider of cutting-edge technology and innovative solutions.
Position Summary
The Junior IT Support Specialist (Tier 1) serves as the front-line point of contact for employee technology support across endpoint devices, collaboration platforms, access management, and office technology. This role provides timely, professional assistance to end users, resolves common incidents and service requests, documents repeatable procedures, and partners with internal staff and vendors to keep core workplace systems operating smoothly.
This is a hands-on support role for someone who is organized, service-oriented, and comfortable working across user support, endpoint administration, light systems coordination, and office technology operations. Success in this role comes from combining responsiveness, professionalism, sound technical judgment, and clear communication with employees and stakeholders at all levels of the organization. The position also supports ongoing improvements in endpoint management, security, and office operations as the organization continues to scale.
Key Responsibilities
  • Serve as the first point of contact for day-to-day IT support requests received through the HelpDesk system; ensure timely acknowledgment, triage, routing and resolution of user issues
  • Troubleshoot and resolve common user issues involving laptops, operating systems, software installs, account access, printers, Wi-Fi, VPN, and general workplace connectivity.
  • Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration workflows.
  • Provision, configure, and support company-managed endpoints using modern device management practices, including Microsoft Intune and Autopilot.
  • Assist with account lifecycle tasks such as onboarding, offboarding, access changes, password and authentication support, and general identity hygiene.
  • Maintain equipment and software records, track assets, and support hardware purchasing, refresh, replacement, and license consolidation efforts.
  • Support office technology and end-user experience, including conference room scheduling, shared-space devices, tablets, and audiovisual coordination.
  • Assist users with guest Wi-Fi access and clarify when non-managed devices should use guest connectivity instead of the corporate network.
  • Support workplace technology initiatives such as passkey rollout, conference room improvements, and the transition of shared meeting spaces to Microsoft Teams Room capabilities.
  • Help maintain secure and compliant user environments by supporting endpoint protections, SSO-related activities, password less initiatives, and general security-awareness practices.
  • Create and maintain SOPs, user-facing instructions, and short training material so employees can complete common tasks without unnecessary escalation.
  • Escalate complex incidents to the appropriate internal or external resource and track follow-through to closure
Platforms and Applications:
  • Microsoft 365: Outlook Teams, OneDrive, SharePoint
  • Endpoint Management: Microsoft Intune, Windows Autopilot, device compliance
  • Identity & Security: SSO, authentication support, passkeys, endpoint protection
Operations and Support
  • Asset and operations support: equipment inventory, purchasing workflows, license tracking, vendor coordination
  • Workplace technology: conference rooms, shared tablets, guest Wi-Fi, office networking, and user training
Qualifications
  • Minimum High School diploma or GED
  • 1-3 years of experience in IT help desk, desktop support, or junior systems support
  • Working knowledge of Microsoft 365 administration and end-user support
  • Familiarity with endpoint provisioning and MDM platforms such as Intune
  • Strong troubleshooting, documentation, communication, and customer service skills
  • Ability to prioritize multiple requests, follow established procedures, and escalate appropriately when issues exceed Tier 1 scope
  • CompTIA A+, Microsoft 365 Fundamentals (MS-900), or equivalent certification (Preferred Qualification)
Work Authorization and Environment
  • Applicants must be a U.S. citizen or national, or a lawful permanent resident authorized to work in the United States. This position does not offer employer sponsorship for employment visa status, including H-1B, TN, or OPT.
  • Part - Time not to exceed 25 hours per-week; (possibility of full-time)
  • Extended and prolonged periods of computer use
  • Bending and Lifting of >20lbs

Interview Requirement: AI DISCLOSURE / CONSENT
The Company values authenticity and fairness in the hiring process. To maintain the integrity of interviews and assessments, applicants are not permitted to:
  1. Use any AI tool to generate or suggest responses in real time during interviews (e.g., ChatGPT, Copilot, Gemini, or similar "answer-assistant" tools).
  2. Use AI-based live coaching, hidden communication tools, or remote-assistance technologies to obtain real-time help from other individuals or systems.
  3. Use AI tools that alter or mask their identity, including deepfake video, AI avatars, or AI voice changers.
  4. Use AI code generators or AI writing tools to complete coding challenges, case studies, or written assessments, unless the assessment instructions explicitly permit such tools.
  5. Record or transcribe interviews using AI tools (e.g., Otter.ai, Noty.ai, Fireflies, or similar) without prior explicit consent from the interviewer or recruiter.
  6. Applicants may not use AI tools that inflate, or fabricate application materials, online profiles, or credentials such as professional experience, in ways that misrepresent their true qualifications.
  7. Applicants may use AI tools before interviews for preparation (e.g., researching the Company, practicing questions, or reviewing resumes), provided the content submitted is truthful and accurately reflects the applicant's own experience and capabilities.
  8. The Company does not authorize nor consent to applicants using AI tools during live interviews or assessments, unless explicitly stated. Applicants agree to follow the Company's AI-use rules and affirm that all responses and materials submitted reflect their own authentic experience.
  9. The applicant has the right to withdraw consent at any time. Should consent be withdrawn, the Company will either continue the evaluation or will discontinue the application process if no reasonable alternative exists.

By participating in a P17 Solutions interview, you consent to the AI Disclosure. Failure to comply with the Company's AI-use requirements may result in disqualification from employment consideration.
EEO Statement
P17 Solutions LLC is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. P17 Solutions is a VEVRAA federal contractor, and we request priority referral of veterans. We invite applications from all interested parties.

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