Mobile Case Manager Jobs (NOW HIRING)

Position:  New Day Anti-Human Trafficking Victim Advocate

Department: Philadelphia Social Service Ministries

Availability of Position: Immediate

Schedule: Full-Time (40 hours a week), Monday - Friday, 9am -5pm 

Reporting Relationship: Mobile Case Management Program Manager

Salary/Grade: $45,500 annual;  10 Exempt               

 The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government's Public Student Loan Forgiveness Program
• Most importantly - a job with a good purpose

Position Overview:

The Victim Advocate (VA) will work with the Mobile Case Management Program Manager and the Assistant Director as an integral part of the Philadelphia Anti Human Trafficking Task Force and lead Victim Advocate for Working to Restore Adolescent Power (WRAP) Court. The VA will work as a liaison for victims of human trafficking as well as provide victim focused, trauma informed, screening and coordination between the task force members, Victim Service providers, and DHS. In addition, the VA will provide trauma informed clinical case management for victims of human trafficking and will work with the area service provider partners to ensure follow up and coordination of all immediate aftercare services. The VA will be responsible to participate in awareness and training events when applicable as well as develop rapport with local law enforcement and DHS partners..

Duties:

• Manage a direct service case load of 8-12 clients at any given point in time.
• Conduct Initial screening and intake of newly identified clients both virtually and in the field. Conduct biopsychosocial assessment of clients enrolled in case management.
• Ability to travel throughout the Eastern Pennsylvania Territory and designated counties to meet with clients and partners as required.
• Ensure timely coordination of client meetings both virtually as well as in person in order to provide adequate and consistent services upon each client's enrollment into case management.
• Provide clients with adequate referrals to resources and aide in the meeting of immediate needs.
• Develop individualized, client-centered, trauma-informed, and culturally sensitive service plans for self-sufficiency with clients.  These goal plans are mutually agreed upon goal plans with clients addressing areas such as employment, education, vocational training, withdrawal management, housing, mental health, physical health, family, and financial goals.
• Support clients in reintegration into the community to develop a sense of voice and regain power and control after suffering forms of severe trauma and sexual exploitation.
• Engage clients in life skills development activities to include budgeting, time management, emotion management, coping skill development, and others based on individualized service plan as a part of ongoing case management.
• Keep up to date case notes and ensure client confidentiality in all forms of communication.
• Participate in management of a 24/7 hotline for response to victims of HT and coordinate services needed for all potential victims.
• Participate in Human Trafficking Response Team, field calls and screening of potential victims of HT with local, state, and federal law enforcement, and participate in advocate support.
• Advocate for ongoing trauma informed care and victim center approach to investigations and prosecutions arising from the Philadelphia Anti Human Trafficking Task Force.
• Build rapport and relationships with local state, and federal law enforcement partners on both sex and labor trafficking cases to ensure ongoing communication and victim centered policies.
• Submit timely reports on case management duties into Service Point as ongoing client case documentation.
• Establish and maintain connections with community and statewide resources
• Staff can be called upon to represent the Salvation Army and support fundraising efforts as needed.
• Performs related duties as assigned

Requirements: BSW or related degree required. MSW preferred.  Two years of experience working in human trafficking victim services or a related field (ex. Domestic violence, sexual assault, immigrant rights, workers' rights) in a role that involves direct service provision. Experience with trauma informed care, preferably a working knowledge of Sanctuary Model for Trauma Informed services. Must have an understanding of the issue of domestic human trafficking. Must have a valid driver's license and reliable transportation to travel from site to site as may be needed in the performance of duties.  Must be willing to travel long distances to meet with clients and community partners. Professional-level communications skills.  Bilingual in Spanish preferred. As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check. Must possess an appreciation for and support of the mission of The Salvation Army.

Contact: Please submit all resumes and cover letters online only as instructed below.  

Current Salvation Army Employees can apply online at http://internal-usesalvationarmy.icims.com.

Prospective employees can apply online at http://careers.salvationarmy.org

No phone calls please.

Released by the Divisional Human Resources Department on 6/24/2026.

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All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army's Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 2634