Who We Areย ย
ZOLEO is redefining what it means to keep people safe beyond traditional coverage. What began as a hardware-led connectivity solution is evolving into a trusted safety and monitoring platform โ one that delivers peace of mind, everywhere. Today, we are building a service-driven, duty-of-care platform that goes beyond messaging โ ensuring that when it matters most, help is not just reachable, but already in motion.ย ย ย
Our platform is designed for both the person in the field, and the people connected to their safety โ because peace of mind travels both ways. Byย combiningย advanced intelligence, automation, and a global safety ecosystem, we deliver outcomes โ not just connectivity โ creating reassurance, accountability, and certainty under stress. At ZOLEO,ย weโreย not just building technology;ย weโreย defining the future of safety. Our impact is real โ just ask the people whose lives have been saved thanks to ZOLEO rescue alertsย (read their stories).ย
Why This Role Mattersย
ZOLEO delivers peace of mind beyond coverage by turning uncertainty into clarity through reliable, mission-critical communicationย and monitoring.ย
As Product Manager,ย Mobile App,ย you willย manageย the roadmap and end-to-end user experience for the ZOLEO mobile appย whichย connects Adventurers and Work Teams with the people who depend on them.ย ย You will shape how ZOLEOย winsย in a rapidly evolving landscapeโensuringย the ZOLEO mobile app isย intuitive under pressure and trusted when it matters most as a keyย componentย ofย our broaderย safetyย platform.ย
Whatย Youโllย Doย ย ย
- Drive the Mobile Appย Product Strategy & Roadmap.ย Define and execute the end-to-end roadmap forย theย ZOLEOย mobile appโfrom concept through launch and scale.ย Identifyย key productย enhancements, alignย mobile appย strategy to market opportunities, and ensure tight integration withย ZOLEOย cloudย servicesย andย hardware. Stay informed on competitive offerings, including satellite-enabled smartphones and emerging connectivity providers, to ensure ZOLEOย remainsย differentiatedย and wins in the market.ย
- Drive Customer-Centric Innovation.ย Develop deepย expertiseย in customer segments (outdoor, enterprise, government) and translate real-world use cases into differentiatedย mobile appย capabilities.ย Help shape how ZOLEO wins in mission-critical scenarios through purposeful design and superior usability.ย
- Advanceย AI-Firstย Mobile Appย Capabilities.ย Identifyย and integrate emerging technologiesโincluding AIย and new interface paradigmsโintoย the mobile app to enhance ease of use and safety outcomes. Leverage AI tools to accelerate product discovery, prototyping, and decision-making while embedding intelligent features into device experiences.ย
- Deliver Best-in-Classย Userย Experiences.ย Drive the mobile app experience and ensure seamless integrationย with ZOLEO devices and the ZOLEO service platform. Translate strategy into detailed requirements, user stories, and prototypes that clearly define UX, UI, and interaction models for engineering teams.ย
- Collaborate Cross-Functionally to Execute.ย Partner with engineering, design, and product leaders to assess feasibility, manage dependencies, and deliver predictable launch timelines. Ensure alignment betweenย mobile appย capabilities and broader platform features.ย
- Enable Go-to-Market Success.ย Support marketing, sales, and customer support teams with clear positioning, documentation, and training. Act as a subject matter expert onย appย capabilities and competitive differentiation, owning the triage and resolution of criticalย appย issues in market.ย
- Measure Performance & Drive Continuous Improvement.ย Define and track KPIs acrossย appย performance, customer satisfaction, and commercial outcomes. Embed telemetry intoย appย requirements to generate actionable insights, and use data to continuously improve reliability, usability, and value.ย
What You Bringย
- Product Management &ย App Developmentย Expertise.ย 3โ5+ years of experience managingย consumer or enterprise apps, with a proven ability to drive strategy and execution. Aย bachelorโs degree in Engineering, Business, or equivalent practical experience is expected.ย
- Strong Technical & Systems Thinking.ย Ability to engage deeply with engineering teams across mobile platforms, back-end services, and third-party integrations. Comfortable navigating trade-offs across performance, reliability, usability, and security to ship experiences that hold up under pressure.ย
- Customer-First Mindset.ย Demonstrated ability to work directly with users and customers to uncover needs,ย validateย solutions, and prioritize effectivelyโespecially in complex or high-stakes environments.ย
- AI-First Product Approach.ย Hands-on experienceย leveragingย AI tools to improve product development workflows, accelerate prototyping, and inform decision-making, with an interest in embedding AI intoย appย functionality and user experience.ย
- Connected Device / Domain Knowledge. Experienceย developingย integratedย mobile app experiences forย satellite communications, IoT ecosystems, telematics platforms, or exposure to safety-critical or mission-critical product environments is preferred.ย
What We Offerย ย ย
- Salaryย Range.ย $110,000ย - $130,000ย CAD base salary.ย ย
- Hybridย Work.ย Candidatesย locatedย in the Greater Toronto Area will be expected to work in a hybrid model of three days per week in the Toronto office. Candidates based outside the GTA will be expected to travel to the Toronto office periodically.ย
- Comprehensive Benefits.ย Health, dental, and flexible spending accounts tailored to your needs.ย ย
- Time to Recharge.ย Vacation and sick days to help you rest, recharge, and stay well.ย ย
- Growth Investment.ย A continuous learning environment backed by a professional development budget.ย ย
- Inclusiveย byย Nature.ย A values-driven workplace where diverse perspectives are celebrated.ย
Apply Nowโฏย ย
Our recruitment process may use artificial intelligence tools, alongside human review, toย assistย with the screening or assessment of candidates.ย
We are currently hiring for this role and welcome candidates from all backgrounds and experiences. We are committed to fostering an inclusive, accessible workplace. If you meet around 70% of the qualifications, we still encourage you to apply โย weโdย love to hear from you.ย
Weโre happy to provide reasonable accommodations throughout the recruitment process; if youย requireย support, please let us know when you apply, andย weโllย work with you to meet your needs.ย
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