Account Manager – Commercial Landscape & Snow
📍 St. Paul, MN | Full-Time | Exempt | Base Salary + Commission
Are you an experienced landscape and snow professional who understands how to retain commercial accounts, manage seasonal contracts, and grow revenue within an existing book of business?
We are seeking a knowledgeable and results-driven Account Manager with direct experience in commercial landscape maintenance and snow & ice management. This role is responsible for retaining and expanding an assigned portfolio of commercial properties through proactive service management, enhancement sales, and strategic account growth.
This is not an entry-level sales role. Success in this position requires a working knowledge of:
Commercial grounds maintenance contracts
Snow & ice management agreements (seasonal, per-push, T&M)
Irrigation systems and water management
Landscape enhancements and capital improvements
Plant health care programs
Risk mitigation and documentation in winter services
This position reports to the Director of Sales and is based in St. Paul, Minnesota.
What You’ll DoManage & Retain Commercial Landscape & Snow Accounts
Serve as the primary relationship manager for a portfolio of commercial properties
Lead annual contract renewals for landscape maintenance and snow & ice agreements
Maintain a 90%+ renewal rate across assigned accounts
Conduct routine site inspections during growing season and winter events
Identify service deficiencies and coordinate corrective action with Operations
Sell Enhancements & Drive Account Growth
Identify and scope landscape enhancement opportunities (plant replacements, seasonal color, drainage, hardscape improvements, irrigation upgrades, etc.)
Close enhancement, irrigation, Urban Land Care, and Plant Health Care projects
Maintain a 50%+ close rate on add-on services
Develop seasonal improvement plans aligned with client budgets
Build a 12-month opportunity pipeline within CRM
Oversee Snow & Ice Service Performance
Understand contractual snow triggers, response times, and site maps
Proactively communicate before, during, and after winter events
Assist in resolving service disputes with documentation and site knowledge
Identify liability risks and partner with Operations to mitigate exposure
Support seasonal contract renewals and pricing adjustments
Partner Cross-Functionally
Collaborate with Operations Managers and Production teams to ensure service execution aligns with contract scope
Participate in pre-season planning meetings (spring mobilization & winter readiness)
Support collections by ensuring billing accuracy and addressing scope changes
Required Industry Knowledge
Candidates must have working knowledge in at least one of the following areas, with strong preference for multiple:
Commercial landscape maintenance standards
Plant identification (trees, shrubs, perennials common to Upper Midwest)
Irrigation systems and troubleshooting basics
Snow & ice management operations and contract structures
Enhancement estimating or field production experience
Commercial property management expectations
Experience reading site maps, understanding scope-of-work documents, and identifying service gaps is essential.
Who You Are
You are not just a salesperson — you are a trusted advisor who understands the seasonal nature of the landscape and snow industry.
You are:
Comfortable walking properties and identifying horticultural and service issues
Confident discussing snow triggers, de-icing materials, and response expectations
Skilled at translating field conditions into revenue opportunities
Organized and disciplined with CRM tracking and documentation
Competitive, goal-oriented, and driven by measurable performance
Comfortable working independently within a territory-based role
Professional in communication with property managers and facility directors
Education & Experience
3+ years of experience in commercial landscape, snow & ice management, or related green industry role (required)
Experience in account management or enhancement sales strongly preferred
2-year degree in Horticulture, Turf, Landscape Management, or related field preferred
Industry certifications a plus (MNLA, NALP, SIMA, CLT, etc.)
Proficiency in CRM and basic financial reporting
Why This Role Matters
This role directly impacts company growth and long-term client retention. In the landscape and snow industry, strong account management protects recurring revenue, reduces risk exposure, and drives profitable enhancement work.
Your ability to:
… directly fuels our company’s success.
Growth & Development
We invest in industry education, certifications, and leadership development. We support continuing education through MNLA, SIMA, NALP, and other professional organizations to help you grow within the commercial landscape and snow industry.
If you are a landscape or snow professional who understands contracts, seasonality, and commercial client expectations — and you’re motivated by revenue growth and performance — we encourage you to apply.