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Mitigation Investigator Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in ...

6AM City

Fire Investigator - Oahu

Honolulu, HI · On-site

Fire Investigator - Oahu Location: Honolulu, Hawaii (HI), 96813 Company: Hawaiian Electric ... Conduct ground and aerial field analyses, oversee compliance and wildfire mitigation, collaborate ...

6AM City

Fire Investigator - Oahu

Honolulu, HI · On-site

Fire Investigator - Oahu Location: Honolulu, Hawaii (HI), 96813 Company: Hawaiian Electric ... Conduct ground and aerial field analyses, oversee compliance and wildfire mitigation, collaborate ...

10a Labs

Principal Cyber Investigator

Washington, DC · On-site +1

$150K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Mentor and develop senior and junior investigators, providing guidance on technically demanding and ... to inform detection and mitigation efforts * Query internal data sources via DQL and ...

Fox Rothschild

Risk Mitigation Analyst

Atlanta, GA · On-site

The Analyst reports to the Risk Mitigation Research Manager and works collaboratively with ... Investigative and Public Records Research * Conduct public-records research on individuals ...

SWIVEL

Compliance Investigator II

San Antonio, TX · On-site

  • Medical

  • Retirement

The investigator will support suspicious activity reporting, monitor real-time risk queues to meet ... risk mitigation strategies while maintaining confidentiality in accordance with applicable ...

SWBC

Compliance Investigator II

San Antonio, TX

  • Medical

  • Retirement

The investigator will support suspicious activity reporting, monitor real-time risk queues to meet ... risk mitigation strategies while maintaining confidentiality in accordance with applicable ...

SWIVEL

Compliance Investigator II

San Antonio, TX · On-site

  • Medical

  • Retirement

The investigator will support suspicious activity reporting, monitor real-time risk queues to meet ... risk mitigation strategies while maintaining confidentiality in accordance with applicable ...

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All JobsMitigation Investigator Jobs

Mitigation Investigator information

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$32K

$75.3K

$131K

How much do mitigation investigator jobs pay per year?

As of Aug 14, 2026, the average yearly pay for mitigation investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

How does a mitigation investigator typically collaborate with attorneys and clients during case preparation?

Mitigation Investigators work closely with defense attorneys to gather and analyze information that may help reduce the severity of a client's sentence. They frequently conduct interviews with clients, family members, and other relevant parties to build a comprehensive profile of the client's background. This collaboration involves regular meetings to discuss findings and strategize about presenting mitigating evidence in court. Effective communication and teamwork are essential, as Mitigation Investigators often translate complex personal histories into compelling narratives that support the legal defense.

What are the key skills and qualifications needed to thrive as a mitigation investigator, and why are they important?

A Mitigation Investigator requires strong research, analytical, and interviewing skills, often supported by a background in criminal justice, social work, or psychology. Familiarity with case management software, legal databases, and sometimes specialized certifications like forensic interviewing can be important. Outstanding communication, empathy, and critical thinking help build rapport with clients and synthesize complex life histories. These skills are vital to uncover mitigating evidence and humanize clients, shaping fairer legal outcomes.

What is a mitigation investigator?

Mitigation investigators are professionals who gather and analyze information about a defendant’s background, life history, and circumstances to present factors that might lessen the severity of a sentence in criminal cases. They often work for defense teams, especially in capital or serious felony cases, to uncover evidence of trauma, mental illness, or other mitigating factors that may influence the court’s sentencing decision. Their work can include interviewing family members, reviewing medical and school records, and collaborating with attorneys and experts. Their findings can be pivotal in achieving fairer outcomes for defendants.

What is the difference between Mitigation Investigator vs Insurance Claims Adjuster?

AspectMitigation InvestigatorInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; certifications in mitigation or insurance preferredHigh school diploma or equivalent; state licensing often required
Work EnvironmentFieldwork at disaster sites, residential or commercial propertiesOffice-based with field visits to assess damages
Industry UsageInsurance, disaster recovery, property managementInsurance industry, claims processing
Common Search/ComparisonMitigation Investigator vs Insurance Claims Adjuster

Mitigation Investigators focus on assessing property damage and coordinating mitigation efforts after disasters, often working in the field. Insurance Claims Adjusters evaluate damages to process insurance claims, typically working both in offices and on-site. While both roles involve property assessment, mitigation investigators concentrate on damage prevention and mitigation, whereas claims adjusters handle claim settlement processes.

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What cities are hiring for Mitigation Investigator jobs?

Cities with the most Mitigation Investigator job openings:

What states have the most Mitigation Investigator jobs?

States with the most job openings for Mitigation Investigator jobs include:

What job categories do people searching Mitigation Investigator jobs look for?

The top searched job categories for Mitigation Investigator jobs are:

Mitigation Investigator jobs near you
Infographic showing various Mitigation Investigator job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Loss Mitigation Liaison I

M&T Bank

Getzville, NY • On-site

$22.61 - $37.67/hr

Full-time

Re-posted 29 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:
This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
Primary Responsibilities:
  • Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
  • Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
  • Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
  • Communicate liquidation options and explain the foreclosure process as necessary.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.

Scope of Responsibilities:
Maintains direct contact with consumers.
Education and Experience Required:
A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience.
Ability to communicate effectively and professionally over the phone.
Excellent communication and customer service skills.
Proficiency with word processing and spreadsheet software.
Education and Experience Preferred:
Bachelor's degree.
Mortgage collections experience.
Knowledge of M&T systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Getzville, New York, United States of America

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