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Military Customer Service Jobs (NOW HIRING)

Customer Service Rep

Jacksonville, FL · On-site

$14.50 - $19.50/hr

Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or Pacific time zones * Come Join our Optigen Team on our mission ...

Customer Service Rep

$16.50 - $22.25/hr

Southwest / West Coast - Remote Work From Home Csr - Cpap Experienced Csr with a love to serve our military customers and support our white glove Cpap services Must be based in the Mountain or ...

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or Pacific time zones * Come Join our Optigen Team on our mission ...

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Military Customer Service information

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$9

$18

$26

How much do military customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for military customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a military customer service representative?

Military Customer Service representatives are professionals who assist service members, veterans, and their families with a variety of inquiries and issues related to military benefits, resources, and administrative support. They may work within branches of the armed forces or with organizations serving military communities. Their responsibilities often include answering questions about pay, benefits, housing, and other military-related services to ensure that personnel and families receive accurate and timely assistance.

What are the key skills and qualifications needed to thrive as a military customer service representative?

To excel as a Military Customer Service Representative, you need strong communication, problem-solving, and organizational skills, often supported by experience in customer service and familiarity with military protocols. Proficiency with customer relationship management (CRM) software, military databases, and secure communication systems is typically required. Attention to detail, patience, and cultural sensitivity are vital soft skills for effectively assisting military personnel and their families. These abilities ensure efficient, respectful service and contribute to the well-being and morale of those who serve.

What unique challenges can I expect when working in military customer service compared to civilian customer service roles?

Military Customer Service professionals often navigate unique challenges such as supporting service members who may be stationed overseas, dealing with sensitive or classified information, and adapting to military protocols and chain of command. You may also handle urgent requests related to deployments or relocations, requiring flexibility and strong problem-solving skills. Team structures are typically formal, and collaboration with both military and civilian personnel is common, so understanding military culture and communication styles is essential for success.

What cities are hiring for Military Customer Service jobs?

Cities with the most Military Customer Service job openings:

What states have the most Military Customer Service jobs?

States with the most job openings for Military Customer Service jobs include:

What are popular job titles related to Military Customer Service jobs?

For Military Customer Service jobs, the most frequently searched job titles are:

Military Customer Trainer with Security Clearance

Port Orange, FL • On-site

Knight Federal Solutions, Inc.
IT Services • 51 - 200 employees

Other

Posted 28 days ago


Job description

Description Knight Federal Solutions is a trusted provider to industry leading prime contractors, the Department of Defense and the Intelligence Community. We have established a company culture that supports our employees, their families and the communities in which they live and work. When you join our team you belong to a group of people that work hard, strive for greatness and care about people. Our hard work is evident in everything we do. Whether it be supporting large government programs in the areas of Simulation and Training, Information Technology, Intelligence or Engineering we always strive to be the best. It is for this reason that we have been recognized as a World Class Team Supplier by Northrop Grumman and were also named one of Florida's fastest growing companies by Inc. Magazine. As Knight Federal Solutions continues to grow, we look forward to hiring the best and the brightest to join us in our success! Program Introduction: Knight Federal Solutions is seeking a highly motivated, flexible candidate who is ready to learn a new career. They will support activities for an emerging simulation and training capability for the United States Army. The candidate will support both the fielding and test and evaluation teams. Activities will include but not be limited to the development of test procedures, supporting the execution of test and evaluation events, on-site installation/setup of equipment, and assisting in the creation/conduct of new equipment training materials. Qualifications Essential Job Functions: • Develops, tests, maintains, and delivers training programs and related materials supporting customer products. Establishes course content and objectives. • Conducts training sessions and develops criteria for evaluating the effectiveness of training activities. • Updates course documentation continuously to ensure timeliness and relevance. Supports all test and training efforts at the events or in support of travel to off-site test event locations. • Candidates must be able to take the initiative, communicate with team members, and identify and resolve potential issues • Translate technical objectives into user-level requirements and training/human factor related criteria • Effective communication skills, both verbal and written, are required. • Proficiency in Microsoft Office suite of tools • Squad/Platoon/Company level tactical and leadership experience on required platform • Creation of and Instruction with military formatted documentation • Capable of conducting training on Military Simulation Hardware assembly, disassembly, and troubleshooting • Lifting and moving equipment weighing up to 70lbs • Knowledge or expertise in any of the following military weapon systems and concepts would be considered a plus: M1126 Stryker, M1151 HMMWV, M1A2 V2 Abrams, M2A3 Bradley, M1278 JLTV, Infantry / Dismounted Operations • Aviation - Non-Rated Crew Operations Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.