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Microsoft Help Desk Remote Jobs in Springfield, PA

FRM Mail Contracting

Remote Payroll Assistant

Deptford, NJ · Remote

$55K - $72K/yr

... help ensure employees are paid accurately and on time. As a Remote Payroll Assistant, you will work ... Proficiency with Microsoft Office, particularly Excel and Outlook. * Strong numerical aptitude and ...

MCFA

Jr. Energy Engineer

Haddonfield, NJ · On-site +1

Job Type: Full-Time, Hybrid-Remote About the Role/Responsibilities: We are in search of highly ... In this role you will be challenged to help navigate and implement a major energy provider's green ...

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All JobsMicrosoft Help Desk JobsMicrosoft Help Desk Remote JobsMicrosoft Help Desk Remote Jobs in Springfield, PA

Microsoft Help Desk Remote information

See Springfield, PA salary details

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How much do microsoft help desk remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for microsoft help desk remote in Springfield, PA is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What is a Microsoft Help Desk Remote?

Microsoft Help Desk Remote jobs involve providing technical support and troubleshooting assistance to users of Microsoft products and services, such as Windows, Office, and Microsoft 365, from a remote location. Employees in these roles typically handle customer inquiries, resolve software or hardware issues, and guide users through problem-solving steps via phone, chat, or email. These positions require strong communication skills, technical knowledge of Microsoft products, and the ability to work independently from home or another remote setting.

What skills and qualifications are needed to thrive as a Microsoft Help Desk Remote specialist?

To thrive as a Microsoft Help Desk Remote specialist, you need a solid understanding of Windows operating systems, Microsoft Office applications, troubleshooting techniques, and often an associate degree or relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and knowledge of Active Directory are typically required. Exceptional communication, patience, and problem-solving skills help you efficiently assist users and resolve technical issues from a distance. These abilities are crucial for providing timely, effective support and ensuring user satisfaction in a remote IT environment.

What are some typical challenges faced by remote Microsoft Help Desk professionals, and how can they effectively address them?

Remote Microsoft Help Desk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, managing multiple support requests simultaneously, and maintaining clear communication with users who may have varying levels of technical knowledge. To address these challenges, leveraging remote diagnostic tools, setting clear expectations with users, and utilizing knowledge bases or documentation can be highly effective. Additionally, regular collaboration with team members through chat or video meetings helps ensure consistent support quality and knowledge sharing.

What is the difference between Microsoft Help Desk Remote vs Technical Support Specialist?

AspectMicrosoft Help Desk RemoteTechnical Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, help desk or call center settingOn-site or remote, technical support roles in various industries
Industry UsageIT support, software companies, tech service providersIT, telecommunications, hardware/software companies

Microsoft Help Desk Remote and Technical Support Specialist roles share similar certifications and work environments, often involving remote support for software and hardware issues. However, Microsoft Help Desk Remote positions are typically focused on supporting Microsoft products specifically, while Technical Support Specialists may handle a broader range of technologies and on-site support. Both roles are essential in IT support, but the Microsoft Help Desk Remote role emphasizes Microsoft expertise and remote troubleshooting skills.

What cities near Springfield, PA are hiring for Microsoft Help Desk Remote jobs?

Cities near Springfield, PA with the most Microsoft Help Desk Remote job openings:

Microsoft Help Desk Remote jobs near you
Infographic showing various Microsoft Help Desk Remote job openings in Springfield, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,426 per year, or $21.8 per hour.

Remote Payroll Assistant

FRM Mail Contracting

Deptford, NJ • Remote

$55K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Company: FRM Mail Contracting
Contract Details: Full-time

Job Description

About FRM Mail Contracting

FRM Mail Contracting is a trusted logistics and mail contracting company committed to providing reliable transportation, distribution, and operational support services. We value accuracy, efficiency, and teamwork, and we are seeking a detail-oriented Remote Payroll Assistant to support our payroll operations and help ensure employees are paid accurately and on time.

As a Remote Payroll Assistant, you will work closely with the Payroll and Human Resources teams to process payroll, maintain employee records, verify timesheets, and ensure compliance with company policies and payroll regulations. This role is ideal for someone who enjoys working with numbers, possesses excellent organizational skills, and thrives in a remote work environment.

Key Responsibilities

  • Assist in processing weekly, biweekly, and semi-monthly payroll accurately and on schedule.
  • Review employee timesheets, attendance records, and payroll data for accuracy.
  • Enter and update employee payroll information, including new hires, terminations, promotions, and pay adjustments.
  • Maintain accurate payroll records while ensuring confidentiality of employee information.
  • Assist with payroll tax deductions, benefit deductions, garnishments, and direct deposits.
  • Respond to employee inquiries regarding paychecks, deductions, tax forms, and payroll policies.
  • Prepare payroll reports and reconcile payroll records as requested.
  • Support year-end payroll activities, including W-2 preparation and payroll audits.
  • Ensure compliance with federal, state, and local payroll regulations.
  • Collaborate with Human Resources and Accounting departments to resolve payroll discrepancies.
  • Maintain organized electronic payroll files and documentation.
  • Perform additional administrative and payroll-related duties as assigned.

Qualifications

  • High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Previous payroll, accounting, bookkeeping, or administrative experience preferred.
  • Knowledge of payroll procedures and employment regulations is an asset.
  • Experience using payroll software such as ADP, Paychex, QuickBooks Payroll, or similar systems is preferred.
  • Proficiency with Microsoft Office, particularly Excel and Outlook.
  • Strong numerical aptitude and exceptional attention to detail.
  • Excellent organizational and time-management skills.
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality when handling sensitive payroll information.
  • Self-motivated with the ability to work independently in a remote environment.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and company holidays
  • Remote work flexibility
  • Paid training and onboarding
  • Professional development opportunities
  • Employee assistance program
  • Career growth and advancement opportunities
  • Supportive and collaborative team environment

FRM Mail Contracting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities for growth and success.