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Microsoft Exchange Support Analyst Jobs (NOW HIRING)

Tidal Basin Holdco, LLC

Desktop Support Analyst

Utica, NY · On-site

$23.75 - $32/hr

You will be responsible for end-user hardware and software support as a desktop support analyst ... Knowledge of Microsoft Exchange and SMTP principles. • Desired: Knowledge of SonicWall edge ...

Kanak Elite Services Inc

Exchange Engineer

New York, NY · On-site

We are seeking a highly skilled Exchange Engineer to manage and support our enterprise Microsoft Exchange 2019/Microsoft Exchange Online environments. The ideal candidate will have deep expertise in ...

Kanak Elite Services Inc

Exchange Engineer

New York, NY · On-site

We are seeking a highly skilled Exchange Engineer to manage and support our enterprise Microsoft Exchange 2019/Microsoft Exchange Online environments. The ideal candidate will have deep expertise in ...

Eliassen Group

Senior Exchange Administrator

Quantico, VA · On-site

$70 - $80/hr

Administer and support Exchange 2019 and Microsoft 365 messaging environments. * Provide Tier III support for messaging-related incidents and service requests. * Monitor system health, performance ...

Meriton

Senior Exchange Engineer

Irving, TX · On-site

... support of the company's Microsoft Exchange and Microsoft 365 messaging environment. This role owns ... Lead troubleshooting and root-cause analysis for critical messaging outages and recurring service ...

Meriton

Senior Exchange Engineer

Tampa, FL · Hybrid

... support of the company's Microsoft Exchange and Microsoft 365 messaging environment. This role owns ... Lead troubleshooting and root-cause analysis for critical messaging outages and recurring service ...

Meriton

Senior Exchange Engineer

Irving, TX · Hybrid

... support of the company's Microsoft Exchange and Microsoft 365 messaging environment. This role owns ... Lead troubleshooting and root-cause analysis for critical messaging outages and recurring service ...

Meriton

Senior Exchange Engineer

Phoenix, AZ · Hybrid

... support of the company's Microsoft Exchange and Microsoft 365 messaging environment. This role owns ... Lead troubleshooting and root-cause analysis for critical messaging outages and recurring service ...

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As of Sep 12, 2026, the average hourly pay for microsoft exchange support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

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Desktop Support Analyst

Utica, NY • On-site

Tidal Basin Holdco, LLC
See more jobs at Tidal Basin Holdco, LLCexternal

$23.75 - $32/hr

Full-time

Re-posted 13 days ago

Job description

Position Summary: You will be responsible for end-user hardware and software support as a desktop support analyst. This includes Windows-based PCs, Windows Active Directory, and third-party applications.
You will work with our team of IT professionals to maintain the organization's computer systems, networks, and data. You will perform various IT duties in this role, including firewall modifications, troubleshooting physical networking (switches and cabling), system security patching, and systems deployment.
The ideal candidate would be someone with a solid foundational knowledge base and documented experience with end-user support. The individual also would possess a strong self-drive and be capable of working autonomously to solve problems, self-educate, and stay current on emerging technologies. Strong communication and relationship-building skills are preferred.
Job Duties and Responsibilities include:
• Basic troubleshooting and maintenance of Windows Server.
• Firewall maintenance, upgrades, and configuration.
• Ability to perform in varying conditions, including in-car technology deployment and troubleshooting.
• Utilize the PDQ suite for remote software deployments and patch management.
• Maintain Windows Active Directory.
• Microsoft Exchange management.
• Assist in developing, implementing, and maintaining security policies, processes, and procedures with support from the Tidal Basin team.
• Other duties as assigned
Skills and Competencies:
• Strong analytical, critical thinking, and problem-solving skills.
• Demonstrates an ability to operate independently towards a common objective.
• Well-rounded professional across many information technology subjects matters.
• Keen time and resource management skills.
• Demonstrates an ability to adapt and learn in a dynamic work environment.
• Strong sense of integrity.
• Professional communication skills, both oral and written.
• Ability to track and communicate project progress and roadblocks
Required Education and Experience:
• 1-3 years of relevant IT support experience.
• Bachelor's Degree in Information Technology or Associate's Degree with comparable experience.
• Desired: Working knowledge of Virtualization Technologies (VMware or Hyper-V)
• Preferred: Knowledge of Windows Active Directory.
• Preferred: Knowledge of Microsoft Exchange and SMTP principles.
• Desired: Knowledge of SonicWall edge firewalls and security services
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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