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Microsoft Customer Support Jobs in Springfield, OH

Leidos

IT Specialist

Beavercreek, OH

$92K - $166K/yr

... to support operational and customer requirements. This position requires strong ... Experience with Active Directory, Microsoft 365, SharePoint, VMware, or enterprise IT management ...

Leidos

IT Specialist

Beavercreek, OH · On-site

$92K - $166K/yr

Participate in system deployments, operational testing, customer support activities, and technical ... Experience with Active Directory, Microsoft 365, SharePoint, VMware, or enterprise IT management ...

Winsupply

Digital Operations Coordinator

Moraine, OH · On-site

Experience working with Microsoft Office Suite, especially Excel. * Familiarity with ticketing or customer support platforms. * Strong interpersonal skills and a collaborative mindset. * Ability to ...

Winsupply

Digital Operations Coordinator

Dayton, OH

Experience working with Microsoft Office Suite, especially Excel. * Familiarity with ticketing or customer support platforms. * Strong interpersonal skills and a collaborative mindset. * Ability to ...

Winsupply

Digital Operations Coordinator

Moraine, OH · On-site

Experience working with Microsoft Office Suite, especially Excel. * Familiarity with ticketing or customer support platforms. * Strong interpersonal skills and a collaborative mindset. * Ability to ...

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Showing results 21-40

All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Springfield, OH

Microsoft Customer Support information

See Springfield, OH salary details

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How much do microsoft customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for microsoft customer support in Springfield, OH is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $23.80 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What job categories do people searching Microsoft Customer Support jobs in Springfield, OH look for? The top searched job categories for Microsoft Customer Support jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Microsoft Customer Support jobs? Cities near Springfield, OH with the most Microsoft Customer Support job openings:
Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Springfield, OH as of August 2026, with employment types broken down into 92% Full Time, 3% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,412 per year, or $20.9 per hour.

Customer Service Representative (Call Center)

Logan A/C & Heat Services

Dayton, OH • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Customer Service Representative (Call Center) | Full-Time | On-Site | Dayton, OH

Join a company where your customer service skills make a difference every day.

Are you passionate about helping people, solving problems, and delivering an exceptional customer experience? Do you thrive in a fast-paced call center or customer service environment? If so, Logan Services is looking for a Customer Service Representative to join our growing team.

As the first point of contact for our customers, you'll answer inbound calls, schedule HVAC and plumbing service appointments, provide outstanding customer support, and ensure every customer interaction reflects our commitment to excellence.

Why Join Logan Services?

Logan Services has proudly served the Dayton area since 1969 and has expanded throughout Columbus, Cincinnati, and Northern Kentucky by putting people first. We believe great customer service starts with great employees, which is why we invest in training, career growth, and creating a workplace where people enjoy coming to work.

Many employees join Logan looking for a job, but stay because they build a rewarding career.

What We Offer
  • Competitive hourly pay
  • Performance bonuses and profit-sharing opportunities
  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Voluntary life insurance
  • 100% company-paid life insurance and AD&D
  • Traditional 401(k) with a 4% company match plus Roth option
  • Paid training and ongoing development
  • Competitve PTO
  • Paid sick time
  • Stable full-time schedule
  • Opportunities for advancement within a growing company
What You'll Do

As a Customer Service Representative, you'll create outstanding customer experiences while helping homeowners schedule the HVAC and plumbing services they need.

Responsibilities
  • Answer inbound customer calls professionally and efficiently
  • Schedule, reschedule, and confirm service appointments
  • Provide exceptional customer service during every interaction
  • Resolve customer questions and concerns with empathy and professionalism
  • Maintain accurate customer information and appointment details
  • Communicate with customers by phone, email, and text
  • Work closely with dispatch, service technicians, and other departments to ensure an excellent customer experience
  • Meet individual and team scheduling and customer satisfaction goals
  • Maintain a positive, solution-oriented attitude in a fast-paced environment
What We're Looking For
  • Previous experience in customer service, call center, customer support, reception, scheduling, dispatch, or administrative support preferred
  • Excellent verbal and written communication skills
  • Strong active listening and problem-solving abilities
  • Comfortable handling multiple calls and tasks throughout the day
  • Strong attention to detail and organizational skills
  • Ability to navigate multiple computer programs while speaking with customers
  • Experience with Microsoft Office and customer management software is a plus
  • Positive attitude and team-first mindset
  • Reliable, dependable, and committed to providing outstanding customer care
Our Core Values (PARTE)

People First - We treat everyone with respect, compassion, and care.

Agile - We embrace change and respond with flexibility and purpose.

Radical Ownership - We take responsibility and become part of the solution.

Teamwork - We succeed together through collaboration and trust.

Excellence - We continually raise the standard and exceed expectations.

Build a Career, Not Just a Job

At Logan Services, you'll be part of a team that values your contributions, celebrates your successes, and provides opportunities to grow professionally. Whether you're an experienced customer service professional or looking to advance your career in a supportive environment, we'd love to meet you.

Apply today and become part of the Logan Services team.

Logan Services, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Employment Type: FULL_TIME

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