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Microsoft 365 Technical Advisor Jobs (NOW HIRING)

As a Microsoft 365 Engineer, you will be responsible for the administration, optimization, security ... The ideal candidate combines strong technical expertise with a passion for operational excellence ...

Verstärken Sie unser Team als Consultant Microsoft 365 (m/w/d) an einem unserer Standorte in ... Wenn Sie ein technisch versierter Profi (m/w/d) sind, der Spaß daran hat, innovative Lösungen zu ...

Microsoft 365 Architect

Kansas City, KS · On-site

$60.75 - $80/hr

Provide enterprise-level architecture, strategy, and technical oversight across Microsoft 365 services, ensuring the platform is secure, scalable, and aligned with business objectives. This role ...

Microsoft 365 Architect

Kansas City, KS · On-site

$60.75 - $80/hr

Provide enterprise-level architecture, strategy, and technical oversight across Microsoft 365 services, ensuring the platform is secure, scalable, and aligned with business objectives. This role ...

Troubleshoot and resolve Microsoft 365-related issues and provide advanced technical support. * Maintain documentation related to system configurations, policies, procedures, and security standards.

Be Seen First

We are seeking an experienced Microsoft 365 Administrator to join our Fort Worth-based Managed ... Create and maintain technical documentation, SOPs, environment diagrams, and knowledge-base ...

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Microsoft 365 Technical Advisor information

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$41K

$115K

$138K

How much do microsoft 365 technical advisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for microsoft 365 technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Microsoft 365 Technical Advisor?

A Microsoft 365 Technical Advisor is an IT professional who provides guidance, support, and expertise to organizations using Microsoft 365 products and services. They help clients with deployment, troubleshooting, optimization, and best practices for solutions like Exchange Online, SharePoint, Teams, and security features. Their role often involves consulting on migration strategies, training users, and ensuring that businesses can maximize the value and security of their Microsoft 365 environments.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Advisor?

To thrive as a Microsoft 365 Technical Advisor, you need in-depth knowledge of Microsoft 365 services, troubleshooting expertise, and often a relevant degree or certifications like Microsoft Certified: Modern Desktop Administrator Associate. Proficiency with tools such as Microsoft Endpoint Manager, PowerShell scripting, and the Microsoft 365 admin center is typically required. Strong communication, problem-solving, and customer service skills help you effectively support users and explain technical solutions. These competencies ensure you can resolve issues efficiently, support business productivity, and maintain high customer satisfaction.

What are some common challenges Microsoft 365 Technical Advisors face when supporting clients, and how can these be addressed?

Microsoft 365 Technical Advisors often encounter challenges such as troubleshooting complex integration issues, managing user adoption of new features, and staying current with frequent platform updates. To address these, advisors need strong problem-solving skills, proactive communication, and continuous learning to keep up with evolving technologies. Collaborating closely with IT teams and end users, providing clear documentation, and leveraging Microsoft's extensive support resources can greatly enhance the client experience and streamline issue resolution.

What cities are hiring for Microsoft 365 Technical Advisor jobs?

Cities with the most Microsoft 365 Technical Advisor job openings:

What states have the most Microsoft 365 Technical Advisor jobs?

States with the most job openings for Microsoft 365 Technical Advisor jobs include:

What are popular job titles related to Microsoft 365 Technical Advisor jobs?

For Microsoft 365 Technical Advisor jobs, the most frequently searched job titles are:

Infographic showing various Microsoft 365 Technical Advisor job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Microsoft 365 Administrator

Williamsburg, KY • On-site

University of the Cumberlands
Colleges, Universities, and Professional Schools • 201 - 500 employees

Full-time

Re-posted 15 days ago


University Of The Cumberlands rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
The Microsoft 365 Administrator is responsible for the administration, maintenance, and support of the University of the Cumberlands' Microsoft 365 environment. This position manages user accounts, licensing, mailbox administration, and related services while ensuring a high level of customer service through timely resolution of support requests. The Microsoft 365 Administrator provides consistent daily operational coverage for Microsoft 365 services and assists with Google Workspace administration as needed to support organizational growth and flexibility across cloud collaboration platforms.
Essential Duties and Responsibilities
Microsoft 365 Administration
  • Administer and maintain the Microsoft 365 tenant, including Exchange Online, Entra ID (Azure AD), Teams, OneDrive, SharePoint Online, and related services.
  • Provision, modify, and deprovision user accounts in accordance with organizational policies and procedures.
  • Manage Microsoft 365 licensing assignments, renewals, audits, and optimization efforts.
  • Administer Exchange Online mailboxes, shared mailboxes, distribution groups, resource mailboxes, and mail flow configurations.
  • Monitor service health, investigate issues, and coordinate resolution with Microsoft support when necessary.
  • Implement and maintain security and compliance settings within the Microsoft 365 environment.
  • Assist with identity management, authentication, and access control processes, including multifactor authentication and conditional access policies.
  • Maintain documentation related to Microsoft 365 administration, procedures, and configurations.

End User Support
  • Provide daily operational support and consistent coverage for Microsoft 365-related incidents, service requests, and technical issues.
  • Troubleshoot and resolve user issues involving email, Teams, OneDrive, SharePoint, account access, licensing, and related cloud services.
  • Respond to and manage support tickets in accordance with established service-level expectations.
  • Communicate effectively with users regarding issue status, resolutions, and best practices.
  • Assist with onboarding and offboarding activities related to Microsoft 365 services.

Google Workspace Administration
  • Assist with the administration and support of Google Workspace services, including user accounts, groups, email, and collaboration tools.
  • Provide backup coverage and operational support for Google Workspace administration as organizational needs evolve.
  • Support integration and interoperability between Microsoft 365 and Google Workspace environments.

Additional Responsibilities
  • Participate in system upgrades, migrations, and cloud service projects.
  • Assist with testing, implementation, and evaluation of new Microsoft 365 and Google Workspace features.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in after-hours maintenance activities as required.
  • Perform other duties as assigned.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or equivalent combination of education and experience.
  • Experience administering Microsoft 365 environments in an enterprise setting.
  • Knowledge of Exchange Online, Microsoft Entra ID (Azure AD), Microsoft Teams, SharePoint Online, and OneDrive.
  • Experience with user account provisioning, mailbox administration, and licensing management.
  • Experience troubleshooting Microsoft 365 services and supporting end users.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities and work effectively in a team environment.

Preferred Qualifications
  • Microsoft certifications related to Microsoft 365, Exchange Online, or Entra ID.
  • Experience with Google Workspace administration.
  • Experience with PowerShell scripting and automation.
  • Familiarity with identity management, security, and compliance concepts.
  • Experience working in higher education or a similarly complex enterprise environment.

Knowledge, Skills, and Abilities
  • Thorough understanding of cloud-based collaboration and productivity platforms.
  • Ability to analyze and resolve technical issues efficiently and effectively.
  • Strong organizational skills and attention to detail.
  • Ability to document procedures and communicate technical information to non-technical users.
  • Commitment to providing excellent customer service and maintaining system reliability.

Working Conditions
  • On-site office-based work environment with extended periods of computer use.
  • May require occasional evening or weekend work for maintenance activities, upgrades, or emergency support.
  • Ability to lift and move equipment weighing up to 25 pounds, if necessary.

This position plays a critical role in ensuring reliable and secure cloud collaboration services while providing responsive support to faculty, staff, and students.
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