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Microdental Jobs (NOW HIRING)

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Microdental information

What are microdental technicians?

Microdental technicians are specialized dental laboratory professionals who create and repair dental prosthetics, such as crowns, bridges, dentures, and veneers, often with a focus on high-precision and cosmetic results. They use advanced materials and technologies, including CAD/CAM systems, to ensure that dental appliances fit perfectly and look natural. Their work supports dentists by providing patients with customized solutions that restore function and aesthetics. Microdental technicians must have strong attention to detail, manual dexterity, and knowledge of dental anatomy and materials.

What is the difference between Microdental vs Dental Assistant?

AspectMicrodentalDental Assistant
Required CredentialsMicrodental certification or trainingDental assisting certification or diploma
Work EnvironmentDental laboratories, precision workDental clinics, patient care
Industry UsageSpecialized dental manufacturing and lab workPatient support and clinical assistance

Microdental professionals focus on precise dental lab work, often requiring specialized training, while Dental Assistants support clinical procedures and patient care. Both roles are essential in the dental industry but serve different functions and work environments.

What are some common challenges faced by dental technicians working in a microdental laboratory, and how can they be addressed?

Dental technicians in a microdental laboratory often encounter challenges such as maintaining high precision in fabricating dental prosthetics, meeting tight deadlines, and staying updated with rapidly evolving dental technologies. Attention to detail is crucial, as even minor inaccuracies can affect patient outcomes. These challenges can be addressed by continuous training, effective communication with dentists, and leveraging advanced CAD/CAM systems for accuracy and efficiency. Collaboration within the lab team also helps ensure quality control and smooth workflow.

What are the key skills and qualifications needed to thrive as a dental laboratory technician (Microdental), and why are they important?

To thrive as a dental laboratory technician (Microdental), you need a strong foundation in dental anatomy, materials science, and manual dexterity, often supported by a dental technician diploma or relevant certification. Familiarity with CAD/CAM systems, dental modeling software, and various dental lab equipment is typically required. Attention to detail, problem-solving, and effective communication with dental professionals are valuable soft skills for this role. These skills ensure the accurate fabrication of dental prosthetics, leading to improved patient outcomes and satisfaction.
More about Microdental jobs
Infographic showing various Microdental job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Temporary. Highlights an 100% Physical job distribution.

Dental Customer Support Representative

Modern Dental Laboratories

Livermore, CA โ€ข On-site

$17.75 - $24.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago


Job description

Company Description

Modern Dental Laboratory USA is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Customer Support Representative to join our team in Livermore, California.

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
  • Flexible working hours
  • Career advancement opportunities
  • Investments in the latest technology
  • Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Job Description

Primary Responsibilities & Skills:

  • Responsible for tracking, entering, and researching information in current systems
  • Prepare material for shipping by weighing, packaging, stamping, and preparing necessary shipping forms such as invoices and shipping labels
  • Disinfect all incoming cases following laboratory safety processes
  • Provide exceptional customer service via phone, email, and blog
  • Assemble and fill boxes with items that need to be shipped
  • Unload, sort, and prioritize incoming packages for case entry
  • Maintain inventory of shipping materials and supplies
  • Provide support to employees and managers in the handling of all shipping related activities, including routing internal drivers for package pickup and delivery
  • All other duties as assigned or as otherwise required
Qualifications

Qualifications:

  • Knowledge of dental lab products, materials, and techniques preferred
  • Basic computer knowledge with ability to learn new programs
  • Strong interpersonal, verbal, and written communication
  • High attention to detail with the upmost accuracy is required
  • Understanding of general administrative policies and procedures
  • Self-motivated with strong organization skills and ability to manage multiple tasks in a fast-paced, high volume environment.
  • Maintain clean equipment and work area
  • Ability to stand for long periods of time; Ability to lift up to 30 lbs.
  • Team Player a MUST
  • High school diploma or equivalent required

Additional Information

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.