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Microdental Jobs (NOW HIRING)

MicroDental and Modern Dental Laboratories

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Dental Lab Shipping/Receiving Clerk

Rochester, NY · On-site

$16.50 - $20/hr

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both ...

Excellence Microdental Center

Dental Assistant

Lapeer, MI · On-site

$18.75 - $26/hr

Overview Dental Assistant Excellence Microdental Center We are seeking a compassionate and skilled Dental Assistant to join our dedicated team. In this role, you will support our Periodontist during ...

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Microdental information

What are microdental technicians?

Microdental technicians are specialized dental laboratory professionals who create and repair dental prosthetics, such as crowns, bridges, dentures, and veneers, often with a focus on high-precision and cosmetic results. They use advanced materials and technologies, including CAD/CAM systems, to ensure that dental appliances fit perfectly and look natural. Their work supports dentists by providing patients with customized solutions that restore function and aesthetics. Microdental technicians must have strong attention to detail, manual dexterity, and knowledge of dental anatomy and materials.

What is the difference between Microdental vs Dental Assistant?

AspectMicrodentalDental Assistant
Required CredentialsMicrodental certification or trainingDental assisting certification or diploma
Work EnvironmentDental laboratories, precision workDental clinics, patient care
Industry UsageSpecialized dental manufacturing and lab workPatient support and clinical assistance

Microdental professionals focus on precise dental lab work, often requiring specialized training, while Dental Assistants support clinical procedures and patient care. Both roles are essential in the dental industry but serve different functions and work environments.

What are some common challenges faced by dental technicians working in a microdental laboratory, and how can they be addressed?

Dental technicians in a microdental laboratory often encounter challenges such as maintaining high precision in fabricating dental prosthetics, meeting tight deadlines, and staying updated with rapidly evolving dental technologies. Attention to detail is crucial, as even minor inaccuracies can affect patient outcomes. These challenges can be addressed by continuous training, effective communication with dentists, and leveraging advanced CAD/CAM systems for accuracy and efficiency. Collaboration within the lab team also helps ensure quality control and smooth workflow.

What are the key skills and qualifications needed to thrive as a dental laboratory technician (Microdental), and why are they important?

To thrive as a dental laboratory technician (Microdental), you need a strong foundation in dental anatomy, materials science, and manual dexterity, often supported by a dental technician diploma or relevant certification. Familiarity with CAD/CAM systems, dental modeling software, and various dental lab equipment is typically required. Attention to detail, problem-solving, and effective communication with dental professionals are valuable soft skills for this role. These skills ensure the accurate fabrication of dental prosthetics, leading to improved patient outcomes and satisfaction.
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Infographic showing various Microdental job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Temporary. Highlights an 100% Physical job distribution.
Call Center and Customer Service Representative

Call Center and Customer Service Representative

MicroDental Laboratories

Livermore, CA

$20 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

Visit Our Careers Page at microdental.com/careers for more information on this position, and email to apply! MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members.

We are looking for a determined, high energy, well organized Customer Service Representative to join our company. Our Company has the following to offer: -Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays -Flexible working hours -Career advancement opportunities -Investments in the latest technology -Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics Primary Responsibilities & Skills: -Answer, research and route incoming calls (average 80 calls per day), while providing high-level customer care -Assist with Outbound follow-up courtesy calls as needed -Dispatch drivers and process customer courier pickup requests. -Handle customer supply orders and case pre-book requests. -Manage all case-related information, including photos, notes, and documentation, and ensure timely communication to relevant teams. -Aid with the communication of the introduction of incentive programs -Work cross-functionally with Sales, Marketing & Technical teams -Enter and maintain customer information in CRM with a 98% or greater accuracy rating -All other duties as assigned or as otherwise required Qualifications: -Excellent telephone/email etiquette; Excellent written and verbal communication skills -Ability to work independently with minimal supervision -Customer service driven with outstanding follow-through -Demonstrated ability to solve problems quickly and thoroughly -Familiarity with CRM software and experience managing accounts across different time zones -Ability to multi-task -Proficiency in Microsoft Office and Outlook programs -Prior experience working in a high call volume call center environment -Knowledge of dental lab or dental products, materials, techniques, and terminology (a plus) -High School Diploma or equivalent required Pay: $20.00 - $22.00 per hour *All new hires will be required to pass our standard employee background check* MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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