Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Partner Account Manager, Cisco
Mississauga, ON · On-site
CA$92K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Partner Account Manager, Cisco
Mississauga, ON · On-site
CA$92K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
AVFS (Adaptive Voltage and Frequency Scaling) technologies, including RTAVFS, to reduce voltage/frequency margin based on real-time feedback * Micro-architecture level power features (e.g., clock ...
AVFS (Adaptive Voltage and Frequency Scaling) technologies, including RTAVFS, to reduce voltage/frequency margin based on real-time feedback * Micro-architecture level power features (e.g., clock ...
Microsoft Strategic Partner Manager
Mississauga, ON · Hybrid
CA$90K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Microsoft Strategic Partner Manager
Mississauga, ON · Hybrid
CA$90K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Business Development Manager - Cybersecurity (Arctic Wolf & Vendor Partners)
Mississauga, ON · Hybrid
CA$80K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Business Development Manager - Cybersecurity (Arctic Wolf & Vendor Partners)
Mississauga, ON · Hybrid
CA$80K - CA$100K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Business Development Manager - Cybersecurity (Multi-Vendor Portfolio)
Mississauga, ON · Hybrid
CA$70K - CA$75K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Business Development Manager - Cybersecurity (Multi-Vendor Portfolio)
Mississauga, ON · Hybrid
CA$70K - CA$75K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Partner Account Manager, Dell Infrastructure Solutions
Mississauga, ON · Hybrid
CA$105K - CA$125K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Partner Account Manager, Dell Infrastructure Solutions
Mississauga, ON · Hybrid
CA$105K - CA$125K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... T risk, so this role requires speaking that language fluently: mapping audiences' acquisition ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... T risk, so this role requires speaking that language fluently: mapping audiences' acquisition ...
Sr. Marketing Account Manager
Mississauga, ON · Hybrid
CA$80K - CA$90K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Sr. Marketing Account Manager
Mississauga, ON · Hybrid
CA$80K - CA$90K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Marketing Account Manager
Mississauga, ON · Hybrid
CA$70K - CA$80K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Marketing Account Manager
Mississauga, ON · Hybrid
CA$70K - CA$80K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... Bring hands-on knowledge of AI/ML technologies relevant to the platform: model fine-tuning and ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... Bring hands-on knowledge of AI/ML technologies relevant to the platform: model fine-tuning and ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... , so this role requires speaking that language fluently: mapping audiences' technical depth and ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... , so this role requires speaking that language fluently: mapping audiences' technical depth and ...
Assistant Controller
Mississauga, ON · Hybrid
CA$120K - CA$130K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
Assistant Controller
Mississauga, ON · Hybrid
CA$120K - CA$130K/yr
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide ...
IT Technician - Level 2
CA$65K - CA$85K/yr
The position reports to the SYSTRA Canada Local IT Manager. The incumbent combines the ... micro-deployments, and reporting. * Windows 10/11 and M365/Teams/SharePoint: deployment, basic ...
IT Technician - Level 2
CA$65K - CA$85K/yr
The position reports to the SYSTRA Canada Local IT Manager. The incumbent combines the ... micro-deployments, and reporting. * Windows 10/11 and M365/Teams/SharePoint: deployment, basic ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... You'll work with a modern tech stack for content-heavy websites (think Astro, React, Tailwind CSS ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... You'll work with a modern tech stack for content-heavy websites (think Astro, React, Tailwind CSS ...
You take ownership of tasks from start to finish without needing micro-management, but knowing when to ask for guidance. You seek out work that needs to be done during slow periods. You naturally ...
You take ownership of tasks from start to finish without needing micro-management, but knowing when to ask for guidance. You seek out work that needs to be done during slow periods. You naturally ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... You'll work with a modern tech stack for content-heavy websites (think Astro, React, Tailwind CSS ...
TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... You'll work with a modern tech stack for content-heavy websites (think Astro, React, Tailwind CSS ...
Evaluating the Micro-credential Program performance and user satisfaction to assess programmatic ... Ability to learn new technologies as needed. * Strong knowledge of Learning Management Systems (LMS ...
Evaluating the Micro-credential Program performance and user satisfaction to assess programmatic ... Ability to learn new technologies as needed. * Strong knowledge of Learning Management Systems (LMS ...
Adjustments (informal requests), such as extra preparation time or the option for micro breaks ... AI technologies used in our recruitment process undergo detailed risk assessments, including ...
Adjustments (informal requests), such as extra preparation time or the option for micro breaks ... AI technologies used in our recruitment process undergo detailed risk assessments, including ...
Adjustments (informal requests), such as extra preparation time or the option for micro breaks ... AI technologies used in our recruitment process undergo detailed risk assessments, including ...
Adjustments (informal requests), such as extra preparation time or the option for micro breaks ... AI technologies used in our recruitment process undergo detailed risk assessments, including ...
Micro Tech information
What is a micro tech?
Micro Techs, short for Microbiology Technicians, are laboratory professionals who assist microbiologists and other scientists in studying microorganisms such as bacteria, viruses, fungi, and algae. They perform tasks like preparing samples, conducting tests, maintaining lab equipment, and recording data to help identify and analyze microbes. Micro Techs are essential in industries like healthcare, food safety, pharmaceuticals, and environmental science. Their work supports research, disease diagnosis, and quality control processes.
What are some common challenges micro techs face when working in laboratory environments?
Micro Techs often encounter challenges such as maintaining strict adherence to sterile techniques to prevent contamination, managing high volumes of samples under tight deadlines, and accurately documenting results. They may also need to troubleshoot equipment malfunctions and stay updated on evolving laboratory protocols. Teamwork is crucial, as Micro Techs frequently collaborate with medical technologists, laboratory managers, and clinicians to ensure accurate and timely diagnostic testing.
What are the key skills and qualifications needed to thrive as a micro tech, and why are they important?
To thrive as a Micro Tech, you need a solid understanding of microbiology, laboratory procedures, and typically an associate’s or bachelor’s degree in a related science field. Familiarity with laboratory information systems (LIS), sterile technique, and specialized microbiological equipment is commonly required. Strong attention to detail, analytical thinking, and effective communication are standout soft skills in this role. These skills ensure accurate testing, reliable results, and contribute to effective collaboration in laboratory environments.
What is the difference between Micro Tech vs Network Technician?
| Aspect | Micro Tech | Network Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA |
| Work Environment | Small to medium businesses, on-site and remote | Corporate offices, data centers, on-site |
| Industry Usage | IT support, hardware troubleshooting, system setup | Network infrastructure, troubleshooting, installation |
Micro Tech and Network Technician roles often overlap in certifications like CompTIA A+ and Cisco CCNA. Micro Techs typically handle hardware support and basic IT tasks, while Network Technicians focus more on network infrastructure and troubleshooting. Both roles are essential in IT support environments, but Micro Techs usually work with a broader range of hardware and software, whereas Network Technicians specialize in network systems.
What are popular job titles related to Micro Tech jobs in Ontario?
For Micro Tech jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Micro Tech jobs in Ontario look for?
The top searched job categories for Micro Tech jobs in Ontario are:
Full-time
Medical, Dental, Vision, PTO
Posted 29 days ago
Job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com
Ingram Micro has earned Great PlacetoWork Certification for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture.Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.
Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!
This position is a hybrid role based in our Mississauga, Ontario office where you will work 3 days in the office and 2 days remotely.
Role: Ingram Micro is transforming into a platform-driven technology company powered by the Ingram Micro Xvantage platform. The Senior Manager - AI-Enabled Platform Support will lead global support for two critical components of this ecosystem: Xvantage for Vendors (X4V) and Xvantage Integrations (XI). X4V enables vendors to onboard and manage product catalogs, SKUs, pricing, and promotions within the digital marketplace. XI enables partners to integrate directly with Ingram Micro through APIs, XML, and other integration capabilities, enabling headless commerce experiences.
Why This Role Matters: This role will reimagine how support operates in a modern platform ecosystem, shifting from reactive ticket resolution to AI-enabled, knowledge-driven, and self-service support. The leader will focus on improving platform reliability, developer experience, vendor experience, and operational efficiency through automation, AI tooling, and Knowledge-Centered Service (KCS).
Responsibilities:
AI-Enabled Support Transformation
- Drive the evolution from reactive support to AI-enabled proactive support.
- Implement intelligent support capabilities such as AI copilots for agents, automated issue detection, and AI-assisted diagnostics.
- Partner with product and engineering teams to embed support intelligence directly into the Xvantage platform.
Self-Service and Knowledge Strategy
- Implement and mature a Knowledge-Centered Service (KCS) operating model.
- Build scalable knowledge ecosystems for vendors and integration partners.
- Drive measurable improvements in ticket deflection and self-service adoption.
Vendor Platform Support (X4V)
- Support vendors managing SKUs, pricing, promotions, and catalog metadata.
- Improve vendor onboarding and operational readiness.
- Identify systemic vendor experience issues and partner with Product and Engineering to resolve them.
Integration Ecosystem Support (XI)
- Lead support for partner integrations using APIs, XML, and integration frameworks.
- Support partners integrating Ingram Micro capabilities into ERP, procurement, and ecommerce platforms.
- Ensure reliability of catalog APIs, pricing APIs, order management integrations, and provisioning workflows.
Platform Reliability & Ecosystem Health
- Define operational metrics including API reliability, integration success rates, vendor onboarding success, MTTR, and ticket deflection.
- Partner with DevOps, SRE, and Engineering teams to improve platform reliability.
Leadership Responsibilities
- Lead a global platform support team responsible for X4V and XI.
- Establish operational standards and performance metrics.
- Drive cross-functional collaboration between Support, Product, Engineering, Vendor Management, and Platform Operations.
- Develop deep expertise within the team across vendor onboarding workflows, API integrations, developer support, and marketplace operations.
- Foster a culture of continuous improvement, innovation, and customer stewardship.
What you bring to the role:
- Bachelor's degree in computer science, Information Technology, or related field.
- Minimum of 10+ years of expertise in digital platforms supporting customers or vendors.
- Minimum of 5-7+ years of experience successfully leading globally distributed teams across different regions and time zones.
- Must be willing and able to travel to Buffalo, NY office approximately once per month, as needed.
- Prior experience supporting partner integrations using APIs, XML, and integration frameworks.
- Proven experience driving support transformation from reactive ticketing to proactive, self-service, and knowledge-driven (KCS) support models.
- Demonstrated ability to leverage AI, automation, and analytics to improve platform reliability, user experience, and operational efficiency.
- Strong communication skills with the ability to effectively engage, present, and influence senior leadership and executive stakeholders.
The typical base pay range for this role across Canada is $135,000 -155,000 CAD per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is a new role and will not use AI for screening applicants.
At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!
Equal Opportunity Statement
As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email toAODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.
Ingram Micro's Commitment to ESG (Environment, Social & Governance)
Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here -Ingram Micro ESG.