Mha Director Operation Jobs (NOW HIRING)

Description

The Associate Administrative Director of the Master of Health Administration (MHA) program provides coordinated leadership for the program’s applied learning, student advising, mentorship, fellowship development, capstone/culminating experience, and professional formation activities. The role integrates functions currently distributed across multiple individuals, including the capstone, revised culminating experience, mentorship program, selected course responsibilities, and general advisement.

Working closely with the MHA Director, Vice Chair for Research and Education in the Department of Public Health, PHHA administrative team, MHA faculty, the APE Coordinator, Career Services staff, student affairs, admissions, alumni, mentors, preceptors, and other partners, the Associate Administrative Director strengthens the coherence of the student experience and supports the program’s positioning as a practice-oriented MHA grounded in academic medical center leadership.

Responsibilities Applied Learning and Culminating Experience

Coordinate the MHA capstone sequence and revised culminating experience.

Work with faculty, preceptors, mentors, the APE Coordinator, and program leadership to align projects and placements with program competencies and applied healthcare management practice.

Support students in identifying project topics, applied learning sites, mentors, placements, and deliverables.

Coordinate with the APE Coordinator on placement processes, site expectations, student preparation, and documentation.

Monitor student progress and recommend improvements based on outcomes, feedback, and assessment findings.

Mentorship, Professional Development, and Fellowship Development

Manage and refine the yearlong MHA mentorship program in coordination with Career Services staff and program leadership.

Match students with mentors based on professional goals, interests, and mentor availability.

Establish expectations for mentor/mentee engagement and collect feedback for annual improvement.

Expand the mentor network through alumni, faculty, health system leaders, and healthcare management contacts.

Coordinate with Career Services staff on mentorship programming, professional development workshops, career-readiness activities, employer engagement, and student preparation.

Lead development of a funded MHA fellowship program within Mount Sinai, including potential host departments, funding models, selection criteria, timelines, student preparation, and placement coordination.

Identify additional post-graduate fellowship or administrative residency pathways with health system, academic medical center, affiliated, and external healthcare partners.

Track student interest, employer engagement, placement activity, and fellowship-related outcomes.

Student Advising and Professional Formation

Advise students on course planning, program progression, applied learning, mentorship, capstone planning, fellowship preparation, and career-readiness activities.

Serve as a first-line resource for student questions related to program requirements, timelines, and professional development opportunities.

Coordinate with the MHA Director, PHHA administrative team, APE Coordinator, Career Services staff, student affairs, faculty advisors, and course instructors when additional support is needed.

Support retention, progression, and student satisfaction through proactive communication and timely follow-up.

Identify recurring student concerns and recommend improvements to advising, communication, or program operations.

Curriculum and Program Support

Help align course content, capstone expectations, mentorship activities, fellowship preparation, applied placements, and professional development experiences.

Support orientations, student events, alumni/employer panels, mentor activities, and other program-building initiatives.

Assist with gathering feedback, tracking participation, documenting outcomes, and identifying opportunities for operational improvement.

Support the MHA Director’s program evaluation and assessment work by helping collect, organize, and track relevant information related to capstone completion, applied placements, mentorship participation, student advising needs, fellowship development, and professional outcomes.

Help implement improvements identified through the MHA Director’s evaluation and assessment process, particularly in applied learning, advising, mentorship, fellowship development, placement coordination, and student communication.

Recruitment, Enrollment, and Market Positioning Support

Support the MHA Director, PHHA administrative team, admissions, enrollment management, marketing, and departmental leadership in recruitment, yield, and student engagement efforts.

Participate in recruitment events, webinars, admitted-student activities, open houses, and information sessions.

Help communicate the value of the program’s applied learning model, mentorship structure, capstone experience, fellowship development, Sinai-based opportunities, and AMC setting.

Provide student-experience perspective to recruitment materials, yield activities, pipeline development, and program positioning.

Support efforts to strengthen the MHA program’s distinctiveness in a competitive graduate health administration market.

Appointment Term Qualifications Education Requirements

Master’s degree or equivalent education and experience

Experience Requirements

7-10 years of proven management ability including:
1.Knowledge and understanding of institutional regulations, policies, and practices specific to human resources management of BU and NBU staff
2.Knowledge and understanding of medical academic, clinical, research, and practice regulatory compliance
3.Administrative planning and leadership skills, particularly in the development and implementation of complex administrative programs
4.Ability to develop successful collaborative relationships at all levels within the organization.
5.Advanced analytical, evaluative, and objective critical thinking skills.
6.Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
7.Knowledge of clinical operations and/or administration in a medical school environment.
8.Working knowledge and understanding of practice productivity and performance measurement programs and systems.
9.Knowledge and understanding of facility and space management principles, processes, and techniques.
10.Knowledge of budgeting, fiscal management, and human resources management systems

Employer Description Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $44.32 - $44.32 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.