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Mgm Harbor information

What are the key skills and qualifications needed to thrive in the Mgm Harbor position, and why are they important?

To thrive at MGM National Harbor, candidates typically need strong customer service skills, hospitality experience, and a commitment to excellence in guest relations. Familiarity with reservation management systems, point-of-sale (POS) technology, and relevant hospitality certifications can be valuable. Outstanding interpersonal skills, professionalism, and problem-solving abilities help individuals stand out in this environment. These skills ensure an exceptional guest experience and contribute to the overall success of a fast-paced, high-profile entertainment venue.

What is an MGM Harbor job?

An MGM Harbor job refers to a position at MGM National Harbor, a luxury resort and casino in Maryland. Jobs at MGM National Harbor span various departments, including hospitality, gaming, food and beverage, security, and entertainment. Employees enjoy competitive pay, benefits, and career growth opportunities. Positions range from entry-level to management, allowing diverse career paths.

What is the work environment like at MGM National Harbor, and how do team members typically collaborate?

The work environment at MGM National Harbor is dynamic and fast-paced, with team members frequently interacting with guests from diverse backgrounds. Employees work closely with colleagues across various departments—such as front desk, housekeeping, food and beverage, and security—to ensure seamless luxury service and efficient operations. Strong communication and collaboration are encouraged to resolve guest issues quickly and provide memorable experiences. Staff often participate in regular training and team meetings to stay updated on best practices and new initiatives. This collaborative culture not only fosters professional growth but also helps build a supportive community within the workplace.

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What are the most commonly searched types of Mgm Harbor jobs? The most popular types of Mgm Harbor jobs are:
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Infographic showing various Mgm Harbor job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
International Executive Host - MGM National Harbor

International Executive Host - MGM National Harbor

MGM Resorts International

National Harbor, MD • On-site

$55K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


MGM Resorts rating

7.1

Company rating: 7.1 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

10th of 50 rated entertainment


Job description

National Harbor, Maryland
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Executive Host within the International Marketing team, your primary responsibility is to deliver exceptional guest experiences, building lasting relationships with our casino clientele while ensuring seamless service from arrival to departure. You'll evaluate player activity to offer tailored incentives, manage reservations through advanced systems, and provide personalized attention throughout each guest's stay. With a keen eye for detail and sound judgment, you'll handle requests, resolve concerns, and maintain strict confidentiality-all while supporting marketing initiatives and attending exclusive events.
THE DAY-TO-DAY:
  • Evaluate customers' casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts).
  • Assist in maintaining and developing property's customer base through meeting and interacting with customers.
  • Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer.
  • Process customers' reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.
  • If authorized, grant marker authorization limits to qualifying customers.
  • Attend special event functions when appropriate to promote marketing efforts and greet customers.
  • Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
  • Resolve customer disputes and complaints to the satisfaction of the customer and the company.
  • Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions.

THE IDEAL CANDIDATE:
  • Must be at least 21 years of age.
  • At least one (1) year of prior relevant experience.
  • Prior relevant experience in hotel operations, casino marketing, VIP services or table games preferred.
  • Fluency in Chinese (Mandarin and/or Cantonese), Vietnamese, or Korean-native-level or business proficiency in speaking, reading, and writing preferred.

THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Healthcare, financial, and time off benefits (for eligible employees).
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19648
Pay Range:
The pay range for this role is:
$55,600.00 - $74,200.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

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MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962