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What are the key skills and qualifications needed to thrive in the Mgm Harbor position, and why are they important?

To thrive at MGM National Harbor, candidates typically need strong customer service skills, hospitality experience, and a commitment to excellence in guest relations. Familiarity with reservation management systems, point-of-sale (POS) technology, and relevant hospitality certifications can be valuable. Outstanding interpersonal skills, professionalism, and problem-solving abilities help individuals stand out in this environment. These skills ensure an exceptional guest experience and contribute to the overall success of a fast-paced, high-profile entertainment venue.

What is an MGM Harbor job?

An MGM Harbor job refers to a position at MGM National Harbor, a luxury resort and casino in Maryland. Jobs at MGM National Harbor span various departments, including hospitality, gaming, food and beverage, security, and entertainment. Employees enjoy competitive pay, benefits, and career growth opportunities. Positions range from entry-level to management, allowing diverse career paths.

What is the work environment like at MGM National Harbor, and how do team members typically collaborate?

The work environment at MGM National Harbor is dynamic and fast-paced, with team members frequently interacting with guests from diverse backgrounds. Employees work closely with colleagues across various departments—such as front desk, housekeeping, food and beverage, and security—to ensure seamless luxury service and efficient operations. Strong communication and collaboration are encouraged to resolve guest issues quickly and provide memorable experiences. Staff often participate in regular training and team meetings to stay updated on best practices and new initiatives. This collaborative culture not only fosters professional growth but also helps build a supportive community within the workplace.

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Table Games Dealer - MGM National Harbor

Table Games Dealer - MGM National Harbor

MGM Resorts International

National Harbor, MD • On-site

$5.95/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

MGM Resorts rating

7.2

Company rating: 7.2 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

12th of 48 rated entertainment

Job description

National Harbor, Maryland
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Table Games Dealer, you will responsible for dealing multiple games-such as Blackjack, Baccarat, Roulette and Crap-while delivering outstanding guest service and ensuring compliance with all regulations. This role requires accuracy in handling transactions, attentiveness to irregular play, and clear communication with both guests and supervisors. With professionalism and a welcoming demeanor, you will create an enjoyable, secure, and memorable gaming experience.
THE DAY-TO-DAY:
  • Deal one or more Game Types proficiently; including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations.
  • Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchange cash or markers for chips; collect losing bets, pay winning bets, and collect commission based on game dealt.
  • Communicate verbally with supervisors or Table Games Managers about unnatural or irregular play and disputes on the game.
  • Notify the supervisor immediately of all mistakes or claims and resolve them only at the direction of the supervisor.
  • Verbalize instructions, card totals, results, or any other information required in the procedures of each game.
  • Maintain a helpful and courteous atmosphere during the game.
  • Promote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries; resolve guest complaints within the scope of authority; otherwise, refer the matter to management.
  • Notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

THE IDEAL CANDIDATE:
  • Must be at least 18 years of age or older.
  • High School Diploma, GED or equivalent.
  • At least 1 year of prior experience dealing multiple table games within in a similar resort setting.
  • Prior experience dealing at least 2 core games such as Blackjack, Roulette, Craps, or Baccarat
  • Knowledge of carnival games such as 3 card poker, 4 card poker, Ultimate Texan Hold'em or Pai Gow preferred.

THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Healthcare, financial, and time off benefits (for eligible employees).
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11938
Pay Rate:
The rate for this role is:
$5.95
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962

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