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The Metropolitan Opera

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Development Researcher

New York, NY · On-site

$48K - $50K/yr

The Development Researcher identifies, qualifies, and researches individuals, corporations, and foundations in support of the fundraising efforts of the Metropolitan Opera. The Development Researcher ...

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

The Metropolitan Opera

Development Researcher

New York, NY · Hybrid

$48K - $50K/yr

The Development Researcher identifies, qualifies, and researches individuals, corporations, and foundations in support of the fundraising efforts of the Metropolitan Opera. The Development Researcher ...

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

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How much do metropolitan opera jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for metropolitan opera in the United States is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $28.85 per hour, depending on experience, location, and employer.

What is the Metropolitan Opera?

The Metropolitan Opera, often referred to as the Met, is one of the most prestigious opera companies in the world. Located in New York City at the Lincoln Center for the Performing Arts, the Met produces and presents a wide range of operatic performances featuring top international artists. Its season runs from late September through May, and it is renowned for its high-quality productions, elaborate sets, and live broadcasts. The Met also offers educational programs and outreach initiatives to promote the appreciation of opera to a broader audience.

What are the typical collaborative dynamics for employees working at the Metropolitan Opera?

At the Metropolitan Opera, collaboration is at the heart of most roles, whether on stage, backstage, or in administrative positions. Employees frequently work in multidisciplinary teams that include artists, production staff, technical crews, and administrative professionals. Rehearsals, production meetings, and daily operations require clear communication and coordination to deliver world-class performances. Understanding and respecting the expertise of colleagues from diverse backgrounds is crucial for success. This collaborative environment not only enhances the quality of productions but also provides valuable opportunities for professional development and networking.

What are the key skills and qualifications needed to thrive as a Metropolitan Opera performer, and why are they important?

To thrive as a Metropolitan Opera performer, you need exceptional vocal technique, strong musical training, and often a degree in voice or music performance. Familiarity with multiple languages, stagecraft, and experience with industry-standard audition processes are typical, while many also hold advanced certifications or participate in young artist programs. Strong emotional expressiveness, resilience, and the ability to collaborate with directors, conductors, and fellow performers set outstanding artists apart. These skills are crucial for delivering compelling performances, maintaining vocal health, and succeeding in the highly competitive world of professional opera.

What is the difference between Metropolitan Opera vs Opera Singer?

AspectMetropolitan OperaOpera Singer
CredentialsVocal performance degree, extensive training, auditionedVocal training, auditioned, often with formal education
Work EnvironmentOpera house, stage performances, rehearsalsPerformances on stage, rehearsals, touring
Employer/IndustryOperatic company, classical music industryFreelance or employed by opera companies, classical music industry

The Metropolitan Opera is a major opera company hosting performances and employing many opera singers. An opera singer is a performer who may work with the Metropolitan Opera or other companies. While both require vocal training and auditioning, the Metropolitan Opera is a specific employer, whereas an opera singer is a profession that can involve multiple employers and venues.

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Metropolitan Opera jobs near you
Infographic showing various Metropolitan Opera job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,432 per year, or $24.7 per hour.

Customer Care Representative

The Metropolitan Opera

New York, NY • On-site

$18.75/hr

Part-time

Posted 19 days ago

Job description

The Metropolitan Opera is seeking enthusiastic and service-oriented Part-Time Customer Care Representatives for the Inbound Call Center. This is an opportunity to work for the largest classical music organization in the US and contribute to the daily operations of a cultural landmark. In this role, you will be part of a diverse team of colleagues helping to create meaningful experiences for opera lovers with every interaction.

Customer Care Representatives are responsible for responding to inbound customer inquiries by providing exceptional customer service. This includes inquiries about performances and services, processing ticket orders, Membership sales, and performing general account maintenance. In some situations, upselling customers to additional performances, advanced membership levels, and/or new products or services are encouraged and rewarded.

Department Hours of Operation will vary based upon seasonal performances. This may include Monday through Saturday from 10 AM to 8 PM EST as well as Sunday from 10 AM to 6 PM EST.

This is a Part-Time, hybrid working opportunity, with up to 40 hours/week available depending on operating schedule.


Skills and Qualifications

  • Excellent communication skills to represent the Met in a way that is meaningful and relevant to each individual customer
  • The ability to listen carefully to customize each customer inquiry based on the understanding of customer's needs and their unique relationship to the Met.
  • Minimum 1 year customer service experience within a fast-paced environment; non-profit, performing arts, and/or call center preferred but not required.
  • High comfort level with digital systems and computer-based work; Tessitura or CRM experience preferred but not required.
  • Be a fast learner who is able to quickly adapt to new technology, procedures, and product offerings.
  • Must have flexibility with scheduling; Must be able to work evening and weekend shifts as organization needs require.


Physical Demands

  • Regularly required to sit, talk, and listen for long periods of time both on a computer and phone.
  • Frequently required to use repetitive hand motions and to stand, walk, reach, and bend.


$18.75 - $18.75 an hour


The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

Company Description

The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.