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Metering Manager information

What are the key skills and qualifications needed to thrive as a metering manager, and why are they important?

To thrive as a Metering Manager, you need expertise in utility metering systems, strong analytical skills, and a relevant degree in engineering or a related field. Familiarity with metering software, data analytics tools, and compliance standards like MID or ANSI is typically required. Leadership, problem-solving, and excellent communication are crucial soft skills for managing teams and coordinating with stakeholders. These competencies ensure accurate data collection, regulatory compliance, and efficient operations within utility organizations.

What is the difference between Metering Manager vs Metering Technician?

AspectMetering ManagerMetering Technician
CredentialsRelevant certifications (e.g., Certified Metering Professional), experience in managementTechnical certifications, training in meter installation and maintenance
Work EnvironmentSupervisory roles, office and field managementFieldwork, installation sites, maintenance tasks
Industry UsageOversees metering operations, manages teams, ensures compliancePerforms installation, calibration, troubleshooting of meters

The main difference between a Metering Manager and a Metering Technician lies in their roles. The Metering Manager oversees operations, manages teams, and ensures compliance, while the Metering Technician focuses on hands-on installation, maintenance, and troubleshooting of meters. Both roles require technical knowledge, but the Manager's role is more supervisory and strategic.

What is a metering manager?

Metering Managers are professionals responsible for overseeing the installation, maintenance, and management of utility metering systems, such as those for electricity, gas, or water. They ensure meters are accurate, compliant with regulatory standards, and that data collected is reliable for billing and analysis. Their role often includes coordinating teams, managing projects, troubleshooting issues, and working with both technical staff and customers. Metering Managers play a key role in ensuring utilities operate efficiently and that customers are billed correctly.

What are some common challenges faced by a metering manager, and how can they be addressed?

A Metering Manager often deals with challenges such as managing large volumes of metering data, ensuring regulatory compliance, and coordinating between field technicians and administrative staff. Effective communication and strong organizational skills are essential to address these issues, as is staying current with industry regulations and technological advancements. Building a collaborative team environment and investing in training can help streamline processes and maintain high standards of data accuracy and customer service.
What are popular job titles related to Metering Manager jobs in Washington? For Metering Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Metering Manager jobs in Washington look for? The top searched job categories for Metering Manager jobs in Washington are:
What cities in Washington are hiring for Metering Manager jobs? Cities in Washington with the most Metering Manager job openings:
Metering Manager jobs near you
Infographic showing various Metering Manager job openings in Washington as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution.

Advanced Metering Infrastructure (AMI) Engineer

WSSC Water

Laurel, MD

Full-time

Posted 21 days ago

Job description

Position Information
Functional Title Advanced Metering Infrastructure (AMI) Engineer Recruitment Category Type Standard Functional Category Information Technology Grade IT.15 FLSA Status Exempt Requisition Number 26-0173 Number of Vacancies 1 Job Level Non-Management Job Code N/A Job Description Summary Organization Name IT Application Services Reports to Division Manager, IT Customer Solutions Full or Part Time Full Time If Part Time how many hours per week Regular or Temporary Regular Position End Date (if temporary) Work Schedule
Monday - Friday
8 AM - 5 PM EDT
Position Location Laurel
Position Summary Information
General Summary
This is a non-merit, employment-at-will contract position.
The Advanced Metering Infrastructure (AMI) Engineer is responsible for the planning, design, implementation, maintenance, and optimization of WSSC Water's AMI system, including smart meters, communication networks, data management systems, and related infrastructure. This position ensures reliable, secure, and efficient metering operations that support accurate billing, operational efficiency, and enhanced customer service. The AMI Engineer serves as a technical expert in metering systems, network integration, and data analytics, and provides engineering support across multiple departments to ensure system performance and compliance with utility standards and cybersecurity requirements.
This position plays a critical role in ensuring accurate meter data collection, transformation, and delivery to enterprise systems used for billing, analytics, and customer engagement. The engineer will collaborate with cross-functional teams-including IT, Operations, Billing, and Vendors-to implement scalable integrations, automate data pipelines, and optimize system performance within a secure and compliant environment.
Essential Functions
  • Lead the design, configuration, and implementation of AMI systems, including water meters, endpoints, collectors, and network communications
  • Plan and manage AMI system upgrades, expansions, and integration with enterprise systems such as Oracle C2M, SCADA, GIS, and asset management platforms
  • Develop and maintain system performance standards, reliability metrics, and maintenance protocols for AMI components
  • Monitor network performance and troubleshoot communication or data transmission issues between field devices and head-end systems
  • Coordinate with IT, field operations, and customer service teams to resolve metering issues and optimize meter-to-cash processes
  • Support data analytics initiatives related to consumption patterns, leak detection, and customer engagement
  • Ensure AMI systems comply with cybersecurity policies, data privacy standards, and relevant federal and state regulations
  • Evaluate new metering and communication technologies, participate in pilot programs, and provide technical recommendations
  • Develop technical documentation, including system drawings, standard operating procedures, and engineering reports
  • Provide training, technical guidance, and mentorship to operations and support staff involved in AMI deployment and maintenance
  • Perform detailed engineering analyses for AMI system design, network coverage, and capacity planning
  • Manage configuration and integration of AMI head-end software and Meter Data Management (MDM) systems
  • Conduct root cause analysis of meter or network failures and implement corrective actions
  • Oversee vendor performance, contract compliance, and system warranty administration
  • Prepare and review specifications for metering equipment, communications hardware, and software systems
  • Participate in cross-departmental committees and projects related to smart infrastructure and digital transformation
  • Design, develop, and maintain software integrations between AMI head-end systems, Oracle C2M, and related enterprise applications
  • Build and support ETL processes, APIs, and automated workflows to facilitate accurate and timely meter data delivery
  • Implement SOAP and REST web services to connect AMI, C2M, and other enterprise systems
  • Collaborate with Enterprise Architects, DBAs, and Cybersecurity teams to ensure data security, compliance, and performance optimization
  • Analyze and resolve data discrepancies between AMI, MDMS, and C2M systems; develop automated monitoring and reconciliation tools
  • Participate in full software development lifecycle-requirements analysis, design, coding, testing, deployment, and maintenance
  • Support deployment automation, version control, and CI/CD pipelines for AMI integration releases
  • Document technical specifications, integration mappings, and operational procedures
  • Provide guidance and mentorship to junior developers and support personnel on AMI and C2M technical best practices
Other Functions
  • Participate in AMI system upgrades, pilots, and performance improvement initiatives
  • Coordinate with vendors to resolve technical issues, review product updates, and plan enhancements
  • Support business stakeholders with ad-hoc data requests, reporting, and troubleshooting
  • Contribute to strategic planning and roadmaps for AMI system evolution and smart water initiatives
  • Performs other related duties as assigned.
Work Environment And Physical Demands
Business Casual Office Environment
Required Knowledge, Skills, And Abilities
  • Strong understanding of AMI systems, MDMS, and Oracle C2M integration architecture and data flows
  • Proficiency in Java, Groovy, Python, or similar programming languages and frameworks and SQL/PLSQL for software and integration development
  • Hands-on experience with Oracle Utilities Application Framework (OUAF), SOA Suite, and Web Services (SOAP/REST)
  • Experience building and maintaining ETL pipelines (SSIS, ADF, Informatica, or custom frameworks)
  • Knowledge of AMI communication networks, meter data validation, estimation, and editing (VEE)
  • Strong skills in SQL, data modeling, and performance tuning with Oracle or SQL Server databases
  • Familiarity with DevOps, CI/CD pipelines, and version control (e.g., Git, Azure DevOps)
  • Experience with enterprise integration platforms and message queues (e.g., Kafka, Azure Service Bus)
  • Understanding of cybersecurity best practices, data governance, and compliance within utility environments
  • Strong problem-solving, debugging, and analytical skills for large-scale, data-intensive systems
  • Excellent interpersonal and communication skills with the ability to collaborate across technical and functional teams
Minimum Education, Experience Requirements
  • Bachelor's degree
  • 7+ years of experience in software development or system integration, with at least 3+ years supporting AMI and Oracle Utilities C2M or MDM environments
  • Experience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferred
  • Experience with Oracle SOA Suite, BPEL, and integration web services
  • Prior experience in utility industry or enterprise metering/billing systems strongly preferred
  • Knowledge of Agile/Scrum methodologies and ITIL practices a plus
OR
  • High School Diploma and equivalent
  • 11+ years of experience in software development or system integration, with at least 3+years supporting AMI and Oracle Utilities C2M or MDM environments
  • Experience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferred
  • Experience with Oracle SOA Suite, BPEL, and integration web services
  • Prior experience in utility industry or enterprise metering/billing systems strongly preferred
  • Knowledge of Agile/Scrum methodologies and ITIL practices a plus
Additional Requirements
Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Preferences
Additional experience is helpful
Salary $108,233 - $184,288
Posting Detail Information
EEO Statement
WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs.
Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us atada@wsscwater.com
Close Date 08/25/2026 Open Until Filled No Special Instructions to Applicants Additional Information
All applicants selected will be subject to drug screening and a background check/verification.

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