Identify growth opportunities, acquisition levers, and messaging frameworks unique to each niche audience. Demand Activation & Campaign Planning * Develop full funnel audience activation strategies ...
Identify growth opportunities, acquisition levers, and messaging frameworks unique to each niche audience. Demand Activation & Campaign Planning * Develop full funnel audience activation strategies ...
Information Technology_USA - USA_Solution Architect
Jacksonville, FL · On-site
$58.25 - $77/hr
Build integrations between Customer Profiles and Messaging platform to trigger Customer profiles updates automatically.Develop solutions to automate fraud calls to clients based on changes to ...
Information Technology_USA - USA_Solution Architect
Jacksonville, FL · On-site
$58.25 - $77/hr
Build integrations between Customer Profiles and Messaging platform to trigger Customer profiles updates automatically.Develop solutions to automate fraud calls to clients based on changes to ...
Manager of Content Strategy
Tampa, FL · On-site
Operating at a strategic level, the Manager of Content Strategy translates institutional vision, market insight, and leadership priorities into message architecture, priority storylines, and content ...
Manager of Content Strategy
Tampa, FL · On-site
Operating at a strategic level, the Manager of Content Strategy translates institutional vision, market insight, and leadership priorities into message architecture, priority storylines, and content ...
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
Vault Attendants are responsible for ensuring that the Driver/Messengers and Crew Leaders receive the correct orders, schedules, equipment and money to service clients in a safe and efficient manner.
This role sits at the intersection of strategy and marketing through the elements of strategic messaging, executive preparation, and narrative craft. You will translate the value of ADDMAN's business ...
This role sits at the intersection of strategy and marketing through the elements of strategic messaging, executive preparation, and narrative craft. You will translate the value of ADDMAN's business ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Marketing Manager
Polk City, FL · On-site
Positioning & Messaging Strategy * Develop and steward RealCold's core value proposition, competitive positioning, and messaging architecture - clearly articulating differentiation across service ...
Marketing Manager
Polk City, FL · On-site
Positioning & Messaging Strategy * Develop and steward RealCold's core value proposition, competitive positioning, and messaging architecture - clearly articulating differentiation across service ...
Embedded Software Engineer, Cadence/Tensilica (Good Pay Rate) position in Plantation, FL
Plantation, FL · On-site
$129K - $170K/yr
Vishalks at aditiconsulting.com Connect with me on - LinkedIn This e-mail message, including any attachments, is for the sole use of the person to whom it has been sent, and may contain information ...
Embedded Software Engineer, Cadence/Tensilica (Good Pay Rate) position in Plantation, FL
Plantation, FL · On-site
$129K - $170K/yr
Vishalks at aditiconsulting.com Connect with me on - LinkedIn This e-mail message, including any attachments, is for the sole use of the person to whom it has been sent, and may contain information ...
Positioning & Messaging Strategy * Develop and steward RealCold's core value proposition, competitive positioning, and messaging architecture -- clearly articulating differentiation across service ...
Quick apply
Positioning & Messaging Strategy * Develop and steward RealCold's core value proposition, competitive positioning, and messaging architecture -- clearly articulating differentiation across service ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Overall Objective The Associate Creative Director, Copy leads the development of integrated campaign concepts and messaging that strengthen brands, drive engagement, and support client business ...
Technology Service Specialist - Assistant Vice President
Jacksonville, FL · Hybrid
$78K - $120K/yr
Ensure critical data feeds and messaging services meet SLAs while maintaining high availability of business-critical functions * Collaborate across global teams and support operational ...
New
Technology Service Specialist - Assistant Vice President
Jacksonville, FL · Hybrid
$78K - $120K/yr
Ensure critical data feeds and messaging services meet SLAs while maintaining high availability of business-critical functions * Collaborate across global teams and support operational ...
New
Director of Public Affairs
Sarasota, FL · On-site
$90 - $110/hr
Communications & Messaging Alignment * Collaborate with marketing and leadership to ensure consistent messaging and positioning across all public‑facing efforts. * Contribute to speechwriting ...
New
Director of Public Affairs
Sarasota, FL · On-site
$90 - $110/hr
Communications & Messaging Alignment * Collaborate with marketing and leadership to ensure consistent messaging and positioning across all public‑facing efforts. * Contribute to speechwriting ...
New
Director of Communications
Clearwater, FL · On-site
Develops messaging frameworks that simplify complex business strategies, financial information, operational initiatives, and industry topics into clear, practical, and engaging stories. * Leads ...
Director of Communications
Clearwater, FL · On-site
Develops messaging frameworks that simplify complex business strategies, financial information, operational initiatives, and industry topics into clear, practical, and engaging stories. * Leads ...
Embedded Software Engineer, Cadence/Tensilica (Good Pay Rate) position in Plantation, FL
Plantation, FL · On-site
$129K - $170K/yr
Vishalks at aditiconsulting.com Connect with me on - LinkedIn This e-mail message, including any attachments, is for the sole use of the person to whom it has been sent, and may contain information ...
Embedded Software Engineer, Cadence/Tensilica (Good Pay Rate) position in Plantation, FL
Plantation, FL · On-site
$129K - $170K/yr
Vishalks at aditiconsulting.com Connect with me on - LinkedIn This e-mail message, including any attachments, is for the sole use of the person to whom it has been sent, and may contain information ...
Product Marketing Manager (Cloud and Zero Trust Security)
Miami, FL · On-site
$147K/yr
You review the request, tailor messaging to highlight cloud-native security capabilities and Zero Trust outcomes and send the content off for translation. You review the request; create the piece ...
Product Marketing Manager (Cloud and Zero Trust Security)
Miami, FL · On-site
$147K/yr
You review the request, tailor messaging to highlight cloud-native security capabilities and Zero Trust outcomes and send the content off for translation. You review the request; create the piece ...
You review the request, tailor messaging to highlight cloud-native security capabilities and Zero Trust outcomes and send the content off for translation. You review the request; create the piece ...
Quick apply
You review the request, tailor messaging to highlight cloud-native security capabilities and Zero Trust outcomes and send the content off for translation. You review the request; create the piece ...
Technology Operations Specialist
Jacksonville, FL · On-site
$81K - $134K/yr
Responsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the ...
Technology Operations Specialist
Jacksonville, FL · On-site
$81K - $134K/yr
Responsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the ...
Message information
See Florida salary details
$9.88 - $11.02
2% of jobs
$11.02 - $12.17
6% of jobs
$12.17 - $13.31
10% of jobs
$13.88 is the 25th percentile. Wages below this are outliers.
$13.31 - $14.45
13% of jobs
$14.45 - $15.60
13% of jobs
The median wage is $16.02 / hr.
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17% of jobs
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$18.31 is the 75th percentile. Wages above this are outliers.
$17.88 - $19.03
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9% of jobs
$21.31 - $22.45
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$9
$16
$22
How much do message jobs pay per hour?
How do messaging specialists typically collaborate with other teams to ensure effective communication strategies?
What is the difference between Message vs Customer Service Representative?
| Aspect | Message | Customer Service Representative |
|---|---|---|
| Primary Role | Communicates via messaging platforms, providing information and support | Handles customer inquiries through calls, emails, and in-person interactions |
| Work Environment | Digital, remote, or online platforms | Office, call centers, or retail settings |
| Required Skills | Written communication, quick response, familiarity with messaging tools | Verbal communication, problem-solving, customer service skills |
| Common Certifications | None specific, but customer service or communication courses helpful | Customer service certifications often preferred |
Message roles focus on digital communication through messaging platforms, emphasizing written skills and remote work. Customer Service Representatives handle a broader range of communication channels, including calls and in-person interactions, requiring strong verbal skills. Both roles serve customer needs but differ mainly in communication methods and work environments.
What is a message?
What are the key skills and qualifications needed to thrive as a messaging specialist, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
Job description
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.
Our Mission: Enriching Lives Through Travel
Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.
Job Summary:
The Customer Growth Marketing Manager is responsible for identifying, developing, and activating highvalue niche audience segments to drive demand for Windstar’s new destinationled products and experiences. This role focuses on audience strategy, segmentation, partnerships, and content activation, ensuring that new products are launched with clearly defined target audiences, compelling messaging, and scalable demandgeneration models.
As part of the crossfunctional New Experiences Task Force, the Manager works closely with New Product Development to align audience strategy with approved product concepts, and with New Experience Development to ensure guest communications and journey touchpoints are aligned with execution. This role owns the audience lens within the task force and is accountable for building awareness, engagement, and conversion within priority niche segments.
Responsibilities
Audience Strategy & Segmentation
- Define and develop comprehensive audience profiles and ideal customer profiles (ICPs) for priority niche segments (e.g., equestrian, golf, river cruise converters).
- Design CRM driven segmentation and lifecycle journeys aligned to audience motivations, decision behaviors, and booking pathways.
- Identify growth opportunities, acquisition levers, and messaging frameworks unique to each niche audience.
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Demand Activation & Campaign Planning
- Develop full funnel audience activation strategies supporting new product pilots and launches.
- Translate audience insights into campaign strategies that drive awareness, engagement, and conversion.
- Align demand plans with product launch timelines, itinerary deployment, and seasonal audience moments.
Partnership Development
- Identify, evaluate, and establish partnerships with relevant organizations, events, communities, publications, and influencers aligned to target niche audiences.
- Develop co marketing and partnership programs that support list growth, content amplification, and qualified demand generation.
- Build long term partner activation plans aligned to product roadmaps and deployment schedules.
Content & Creative Direction
- Partner closely with Creative and Content teams to develop compelling, audience specific storytelling and campaign assets.
- Translate audience insights into content pillars, creative briefs, and messaging frameworks.
- Ensure content and toolkits are delivered for internal stakeholders and travel advisors to support consistent messaging.
- Develop content strategies aligned with audience specific moments (e.g., competitions, seasonal cycles, major events).
Cross Functional Collaboration
- Work with New Product Development to align audience strategy with approved product concepts, positioning, and value propositions.
- Collaborate with New Experience Development to ensure guest communications, onboard messaging, and journey touchpoints align with delivery models.
- Participate actively in NET operating rhythms, including standups, steering reviews, and shared workflows.
Measurement & Performance Tracking
- Track and report on audience growth, lead acquisition, content engagement, PR reach and quality, and contribution to demand for new products.
- Monitor early indicators of audience to pilot velocity and campaign effectiveness.
- Use insights to refine segmentation, messaging, and activation strategies over time.
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Success Measures
- Growth and engagement of defined niche audience segments.
- Quality and volume of demand generated for new product pilots and launches.
- Effectiveness of partnerships and comarketing initiatives.
- Alignment of audience messaging with product positioning and experience delivery.
- Clear audience insights informing future product and experience development.
Qualifications
Experience
- 5+ years of experience in lifestyle, luxury, sports, or travel marketing strategy.
- Demonstrated experience marketing to niche or highaffinity audiences (e.g., equestrian, golf, river cruise, or similar).
- Proven success in partnership development and cobranded marketing initiatives.
Skills & Capabilities
- Strong audience strategy and segmentation expertise, including CRMdriven lifecycle marketing.
- Experience developing and briefing creative content across channels.
- Analytical mindset with the ability to track performance against KPIs and optimize campaigns.
- Highly collaborative communicator with the ability to influence across Marketing, Product, and Operations.
- Comfortable operating in a testandlearn environment supporting pilots and new initiatives.
Preferred Qualifications
- CRM expertise (HubSpot preferred).
- Experience supporting product or experience launches in travel or hospitality.
- Familiarity with PR, influencer marketing, and partnershipled growth models.
- Experience working within crossfunctional or matrixed team structures.
Work Environment & Physical Requirements
- Officebased with periodic travel for partner engagement or experience launches.
- Ability to manage multiple initiatives in parallel under evolving timelines.
- Flexibility to support pilot launches and campaign activations.
To apply to this role, please visit our job portal on our company careers site: https://www.xanterrajobs.com/windstar-cruises-home/jobs/39110?lang=en-us
Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
EEO:Â
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Qualifications:Experience
- 5+ years of experience in lifestyle, luxury, sports, or travel marketing strategy.
- Demonstrated experience marketing to niche or highaffinity audiences (e.g., equestrian, golf, river cruise, or similar).
- Proven success in partnership development and cobranded marketing initiatives.
Skills & Capabilities
- Strong audience strategy and segmentation expertise, including CRMdriven lifecycle marketing.
- Experience developing and briefing creative content across channels.
- Analytical mindset with the ability to track performance against KPIs and optimize campaigns.
- Highly collaborative communicator with the ability to influence across Marketing, Product, and Operations.
- Comfortable operating in a testandlearn environment supporting pilots and new initiatives.
Preferred Qualifications
- CRM expertise (HubSpot preferred).
- Experience supporting product or experience launches in travel or hospitality.
- Familiarity with PR, influencer marketing, and partnershipled growth models.
- Experience working within crossfunctional or matrixed team structures.
Work Environment & Physical Requirements
- Officebased with periodic travel for partner engagement or experience launches.
- Ability to manage multiple initiatives in parallel under evolving timelines.
- Flexibility to support pilot launches and campaign activations.
To apply to this role, please visit our job portal on our company careers site: https://www.xanterrajobs.com/windstar-cruises-home/jobs/39110?lang=en-us
Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
EEO:Â
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Education:UNAVAILABLEEmployment Type: FULL_TIMEAbout Windstar Cruises
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
1,001 - 5,000 Employees
Headquarters location
Seattle, WA, US
Year founded
1984