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Message Relay Jobs (NOW HIRING)

Encompass Health

Administrative Assistant

Bangor, ME · On-site

$18.25 - $24.75/hr

Handle message relay, answer routine inquiries, and ensure accurate and timely correspondence. * Support various word processing tasks including reports, charts, and confidential documents.

Encompass Health

Administrative Assistant

Jacksonville, FL · On-site

$16.75 - $22.50/hr

Handle message relay, answer routine inquiries, and ensure accurate and timely correspondence. * Support various word processing tasks including reports, charts, and confidential documents.

Encompass Health

Administrative Assistant

Loganville, GA · On-site

$17.25 - $23.25/hr

Handle message relay, answer routine inquiries, and ensure accurate and timely correspondence. * Support various word processing tasks including reports, charts, and confidential documents.

Trinity Health

Message Center Operator

Hartford, CT

... Message Center Operator to join our team of mission-driven healthcare innovators. You Will Be ... relay incoming telephone calls and place outgoing calls. * Operates public address system as ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

... relay incoming telephone calls and place outgoing calls. * Operates public address system as ... Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ...

Trinityhealth

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

... relay incoming telephone calls and place outgoing calls. * Operates public address system as ... Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

... relay incoming telephone calls and place outgoing calls. * Operates public address system as ... Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ...

Encompass Health

Administrative Assistant

Dothan, AL · On-site

$16.25 - $22/hr

Handle message relay, answer routine inquiries, and ensure accurate and timely correspondence. * Support various word processing tasks including reports, charts, and confidential documents.

Global Relay

Senior Solutions Engineer

Manhattan, NY · On-site

$60.75 - $78.50/hr

Global Relay offers compliance messaging and message management, including archiving, audit and e-discovery for the financial sector. Founded in 1999, the company is headquartered in Vancouver, CAN ...

Global Relay

Head of Brand & Communications

New York, NY · On-site

Global Relay is seeking a Head of Brand and Communications, who will be responsible for driving the ... Develop storytelling and messaging that drives awareness, education, and engagement * Assemble and ...

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Message Relay information

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$53K

$93.3K

$118K

How much do message relay jobs pay per year?

As of Jun 5, 2026, the average yearly pay for message relay in the United States is $93,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $107,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Message Relay Operator, and why are they important?

To thrive as a Message Relay Operator, you need excellent communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telecommunications systems, TTY/TDD devices, and specialized relay software is often required. Active listening, patience, and professionalism are crucial soft skills for facilitating accurate and respectful message transmission between parties. These skills ensure reliable, confidential, and effective communication for users who rely on relay services.

What is the difference between Message Relay vs Customer Service Representative?

AspectMessage RelayCustomer Service Representative
Primary RoleTransmit and route messages within organizations or between clients and teamsAssist customers by addressing inquiries, resolving issues, and providing product or service information
Required SkillsCommunication, organization, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, offices, online platformsCall centers, retail, online support channels
Common UsageInternal communication, message forwardingCustomer interaction, support services

While Message Relay focuses on transmitting messages efficiently within or outside an organization, Customer Service Representatives engage directly with customers to resolve issues and provide support. Both roles require strong communication skills but serve different functions in the customer and internal communication processes.

What are some common challenges faced by Message Relay operators, and how can they effectively manage them?

Message Relay operators often encounter challenges such as handling a high volume of messages, maintaining strict confidentiality, and ensuring clear and accurate communication between parties. To manage these challenges, operators must be detail-oriented, practice excellent listening skills, and remain calm under pressure. Utilizing standardized communication protocols and regularly updating their knowledge of privacy regulations can also help ensure messages are relayed efficiently and securely.

What is a Message Relay job?

A Message Relay job involves receiving, transmitting, and sometimes interpreting messages between parties, often in environments where direct communication is not possible or practical. This role may be found in emergency services, call centers, or organizations that need to facilitate communication between people who use different communication methods. Message relay professionals ensure messages are delivered accurately, promptly, and confidentially. They may use specialized systems or technology to relay voice, text, or data messages. Strong attention to detail and communication skills are essential in this role.
What cities are hiring for Message Relay jobs? Cities with the most Message Relay job openings:
Infographic showing various Message Relay job openings in the United States as of May 2026, with employment types broken down into 49% Full Time, 40% Part Time, 1% Temporary, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,255 per year, or $44.8 per hour.
Clinical Administrative Assistant

Clinical Administrative Assistant

Encompass Health

Houston, TX

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Encompass Health rating

6.9

Company rating: 6.9 out of 10

Based on 403 frontline employees who took The Breakroom Quiz

450th of 865 rated healthcare providers

Job description

Clinical License Preferred

Administrative Assistant Career Opportunity


Recognized for your Administrative Assistant Skills
Are you passionate about supporting a hospital's administrative needs and collaborating with hospital leadership? Encompass Health seeks an Administrative Assistant who is eager to contribute to our team's success. This role involves overseeing documents, ensuring seamless hospital-wide communication, and organizing files. Join us for a career close to home and heart, where you'll coordinate events, facilitate efficient communication, and contribute to our dedicated team's success.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits


At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. 
  • Generous paid time off that accrues over time. 
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans. 
  • Flexible spending and health savings accounts. 
  • A vibrant community of individuals passionate about the work they do!


Become the Administrative Assistant you always wanted to be

  • Manage visitor and telephone inquiries, directing them to the appropriate individuals promptly.
  • Handle message relay, answer routine inquiries, and ensure accurate and timely correspondence.
  • Support various word processing tasks including reports, charts, and confidential documents.
  • Coordinate meetings, travel arrangements, and maintain supervisors' calendars.
  • Maintain efficient record-keeping and filing systems, and organize documents and correspondence.
  • Attend meetings to take, prepare, and distribute minutes as required.
  • Contribute to special projects relevant to your role and department.


Qualifications

  • High school diploma or equivalent preferred.
  • Proficiency in Microsoft Office products.
  • Typing proficiency with speed and accuracy, 10-key preferred.
  • Effective communication skills with personnel and community members.
     
The Encompass Health Way 

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. 

What Encompass Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1984

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