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Merit Jobs in Delaware (NOW HIRING)

New Castle County Government

Mason

New Castle, DE · On-site

$22.67 - $36.96/hr

IMPORTANT INFORMATION In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that ...

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Merit information

See Delaware salary details

$5

$28

$82

How much do merit jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for merit in Delaware is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $34.90 per hour, depending on experience, location, and employer.

What is a merit job?

Merit jobs refer to positions that are filled based on a candidate's qualifications, skills, and performance, rather than on favoritism, seniority, or other non-objective factors. These jobs are commonly found in government or civil service sectors, where applicants compete through standardized exams or assessments. The goal is to ensure a fair and transparent hiring process that rewards merit and competence. Employees in merit-based positions often have protections related to job security and advancement opportunities based on their performance.

What are the key skills and qualifications needed to thrive as a merit analyst?

To thrive as a Merit Analyst, you typically need strong analytical skills, a background in data analysis or human resources, and a relevant bachelor's degree. Familiarity with HRIS systems, compensation analysis tools, and Excel is usually required, along with certifications like CCP (Certified Compensation Professional) being advantageous. Attention to detail, confidentiality, and effective communication are essential soft skills for interpreting data and interacting with stakeholders. These skills ensure accurate merit assessments and fair compensation practices, supporting organizational equity and employee satisfaction.

What are some typical challenges professionals in merit-based roles may encounter, and how can they address them?

In merit-based roles, professionals often face challenges such as maintaining consistent high performance and standing out among equally skilled colleagues. These positions can also require balancing individual contributions with effective teamwork, as merit is typically assessed on both personal achievements and collaborative results. To address these challenges, it's important to set clear goals, actively seek feedback, and continuously develop new skills. Building strong relationships within the team and demonstrating initiative can further help individuals excel and advance within merit-driven environments.

What is the difference between Merit vs Customer Service Representative?

AspectMeritCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentOffice settings, call centers, or remote workCall centers, retail stores, or office environments
Industry UsageUsed across various industries for merit-based recognition or rolesCommonly found in retail, telecom, and service industries
Search & Comparison IntentUnderstanding merit-based roles or recognitionCustomer service skills, job duties, and career info

Merit typically refers to recognition or roles based on performance, often requiring certifications or specific skills. Customer Service Representative focuses on assisting customers, with less emphasis on certifications. While both roles may exist in similar environments, their core functions and credentials differ significantly.

What are popular job titles related to Merit jobs in Delaware?

For Merit jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Merit jobs in Delaware look for?

The top searched job categories for Merit jobs in Delaware are:

What cities in Delaware are hiring for Merit jobs?

Cities in Delaware with the most Merit job openings:

Merit jobs near you
Infographic showing various Merit job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $58,974 per year, or $28.4 per hour.

Receptionist/Senior Office Associate (Merit comparable)

Dover, DE • On-site

State of Delaware
See more jobs at State of Delawareexternal

$33K - $41K/yr

Other

Medical, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Manage a high volume of activity at the front desk, including providing customer service to internal and external callers and greeting visitors.

  • Handle administrative tasks such as sorting, delivering mail and packages, processing special delivery mail, and performing data entry, filing, copying, and collating information.

  • Assist with scheduling meetings, hearings, and appointments, and maintain accurate records related to calls, incident logs, and other data.

State Of Delaware rating

7.9

Company rating: 7.9 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

Job description

Introduction
Delaware's Attorney General, the State's chief law enforcement officer, has a broad responsibility to combat crime, uphold civil rights, safeguard families, fight fraud, and protect consumers in the First State.
In meeting this mission, Attorney General Kathy Jennings is supported by teams of talented lawyers and staff in the Criminal, Civil, Family, Fraud and Consumer Protection, and Civil Rights and Public Trust Divisions. Each of the more than 500 staff who work in the Office of the Attorney General are dedicated to serving all Delawareans with integrity and passion.
Deputy Attorneys General, with critical support from criminal special investigators, victim service specialists, paraprofessionals, and administrative staff, prosecute criminal cases, enforce consumer laws, provide counsel to state agencies, ensure the public's access to open government, protect the abused, and much more.
Summary Statement
The Delaware Department of Justice (DOJ) is seeking a Receptionist/Senior Office Associate to join the Criminal Division in Sussex County.
On a day-to-day basis, the Receptionist/Senior Office Associate manages a high volume of activity at the front desk to include providing customer service to internal and external callers as well as greeting and directing visitors. In addition to these tasks, the Receptionist/Senior Office Associate may be expected to pick up, sort, and deliver mail and facsimiles, process special delivery mail received, to include handling and receiving all packages (UPS, FedEx, etc.) as well as ensuring that mail left for pick up is appropriately handled. Duties also involve administrative functions including, but not limited to, typing, filing, data entry, copying and collating information, compiling jury panel profiles, in addition to serving as a receptionist. The position is dynamic and may also call for attention to various administrative duties as needed.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
  • Delivers excellent customer service in-person, electronically, or by written communication.
  • Greets and directs visitors and answers calls, which may include serving as part of a call center team or on a front desk operation.
  • Processes data by using automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
  • Sorts, codes, scans, uploads, logs, and indexes, data/information.
  • Files, tracks, and retrieves physical, electronic, and digital files, documents, data, or other information.
  • Creates and maintains new files and filing systems, ensures data integrity, and handles the purging and disposal of records as required.
  • Schedules or coordinates meetings, hearings, and appointments, and may assist with making travel arrangements.
  • Collects and compiles data to prepare reports and maintains accurate records such as call records, incident logs, and daily or weekly census sheets and rosters.
  • Performs other related duties as required.

Job Requirements
JOB REQUIREMENTS for Senior Office Associate
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. Six months' experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
  2. Six months' experience in data collection such as collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff, or others.
  3. Six months' experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
  4. Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.

Additional Posting Information
  • Please be sure to upload a recent copy of your resume, as you complete the application process for this posting.
  • This position is exempt from the State of Delaware Merit System.

Conditions of Hire
  • Employment is contingent upon satisfactory background checks.
  • Direct deposit of paychecks is required as a condition of hire.
  • Applicants must be legally authorized to work in the United States.

Benefits
Department of Justice Benefits Include:
  • May be eligible Loan forgiveness (State and Federal).
  • State of Delaware healthcare plan.
  • State of Delaware pension plan.
  • Over 4 weeks of vacation per year.
  • 3 weeks of paid sick leave per year.
  • 12 weeks of paid parental leave.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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