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Merieux Nutrisciences Jobs (NOW HIRING)

Merieux NutriSciences

Remote Auditor

Remote Auditor Remote Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global ...

Merieux NutriSciences

Lab Director

Salida, CA · On-site

$112K - $147K/yr

Lab Director Salida Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global ...

Merieux NutriSciences

Microbiologist I

Crete, IL · On-site

Microbiologist I Crete Analytical Laboratory Permanent MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout ...

Merieux NutriSciences

Chemist 2*

Crete, IL · On-site

$22 - $24/hr

Chemist 2* Crete Analytical Laboratory Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable.

Merieux NutriSciences

Microbiologist 1

Crete, IL · On-site

$20 - $22/hr

Microbiologist 1 Crete Analytical Laboratory Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable.

Merieux NutriSciences

Laboratory Assistant

Crete, IL · On-site

$16.50/hr

Laboratory Assistant Crete Analytical Laboratory Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable.

Merieux NutriSciences

Microbiology Technician

Madison, WI · On-site

$19.50/hr

Microbiology Technician Madison Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our ...

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Merieux Nutrisciences information

What is Mérieux NutriSciences?

Merieux Nutrisciences is a global company specializing in food safety, quality, and nutrition services. They provide analytical testing, consulting, auditing, training, and research to help ensure the safety and quality of food and related products. Their work supports companies in the food, beverage, and environmental sectors to comply with regulations and improve their products. With laboratories worldwide, they help clients maintain consumer trust and meet industry standards.

What are the key skills and qualifications needed to thrive at Mérieux NutriSciences?

To thrive at Mérieux NutriSciences, you typically need a background in food science, microbiology, chemistry, or a related field, often supported by a relevant degree or laboratory certification. Familiarity with laboratory information management systems (LIMS), analytical instruments (like HPLC or GC), and quality management protocols (such as ISO 17025) is highly beneficial. Strong attention to detail, problem-solving abilities, and effective teamwork and communication skills make professionals stand out. These competencies are critical for ensuring food safety, accurate testing, and compliance with industry standards in a fast-paced laboratory environment.

What are common challenges faced by laboratory analysts at Mérieux NutriSciences, and how are they supported in overcoming them?

Laboratory analysts at Mérieux NutriSciences often encounter challenges such as managing high sample volumes, adhering to strict turnaround times, and maintaining rigorous quality standards. To support employees, the company offers comprehensive training programs, clear standard operating procedures, and collaborative teamwork, which help ensure accuracy and efficiency. Analysts also benefit from mentorship opportunities and regular feedback, fostering professional growth and continuous improvement within a supportive environment.

What is the difference between Merieux Nutrisciences vs Food Scientist?

AspectMerieux NutrisciencesFood Scientist
CredentialsDegree in food science, microbiology, or related field; certifications like HACCP often preferredDegree in food science, microbiology, or related field; certifications like HACCP often preferred
Work EnvironmentLaboratories, testing facilities, and client sites within the food industryResearch labs, food manufacturing plants, and quality assurance departments
Industry UsageUsed by food testing labs, quality control companies, and food manufacturersCommonly employed in food product development, quality assurance, and research

Both roles require similar educational backgrounds and certifications, often working within food testing and quality assurance environments. While Merieux Nutrisciences focuses on laboratory testing and analysis services, Food Scientists are more involved in product development and research. The roles are complementary within the food industry, with overlapping skills and credentials.

What cities are hiring for Merieux Nutrisciences jobs?

Cities with the most Merieux Nutrisciences job openings:

What states have the most Merieux Nutrisciences jobs?

States with the most job openings for Merieux Nutrisciences jobs include:

What job categories do people searching Merieux Nutrisciences jobs look for?

The top searched job categories for Merieux Nutrisciences jobs are:

Merieux Nutrisciences jobs near you
Infographic showing various Merieux Nutrisciences job openings in the United States as of August 2026, with employment types broken down into 59% Full Time, 39% Part Time, and 2% Contract. Highlights an 100% Physical job distribution.

Research Services Customer Care Representative

Crete, IL

Merieux NutriSciences
Food and Drink Manufacturing • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

90th of 120 rated laboratories

People enjoy working here

Respectful managers

Good training

Learn more about Merieux NutriSciencesexternal

$15.25 - $20.75/hr

Full-time

Re-posted 14 days ago

Job description

Position Summary

The incumbent will be the primary interface for our research services customers. This position will be responsible for properly setting up and welcoming clients, ensuring proper and timely communications are in place, the timely resolution of issues. It will also act as the liaison between Customers and our labs, Project Managers, Technical Sales Managers and other functions as needed. Serving the unique needs of each account is critical to Merieux NutriSciences' overall success in growing the business.


Essential Functions and Responsibilities

  • Provide exceptional Customer Service while following Merieux NutriSciences' policies and best practices

  • Build and maintain productive collaborative relationships within the Food Science Center and across the organization to effectively support the customer.

  • Plan, organize, and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all research services clients. Accountable for accurate account setup and responsible for setting up programs and testing information in the laboratory information management system (LIMS) / CRM / ECN /myMXNS and any other system set ups critical to customer management.

  • Answer customer phone and e-mail inquiries (including internal clients), identify customer requirements, provide results and additional information that meets or exceeds the customer's expectation, and follow up with solutions.

  • Assists in tracking/communication/resolution of billing issues

  • Contact customers with information regarding project initiation dates, test results that will be late or to clarify information about samples received at the Food Science Center and document all customer interactions in the customer relationship management (CRM) system.

  • Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Care, Sales, Project Managers and Laboratory operations.

  • Work with lab operations and the client to create and review SARFs. Review Certificate of Analysis (COA) and invoice inquiries with the customer to verify that appropriate tests and reporting format are as requested.

  • Assist in customer complaint handling and investigation of customer complaints in accordance with company Quality policy and SOPs. This position has the responsibilities and authority to identify departures from the quality systems or procedures and document in accordance with SOPs in the global complaint system.

  • Provide support to the Sales teams and other CCR team members. This may include customer visits or back up support for other team members.

  • Maintains Customer information in Merieux NutriSciences' databases (LIMs and CRM) 

  • Field incoming leads and ensure they are transferred to the correct Research Project Manager.

  • Support the management of due dates and TAT (turn around time) updates to the client and in LIMS.

  • Support invoicing and data tracking of research services projects using Microsoft office and shared Google docs.

  • Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (LIMS), CRM, and Standard Operating Procedures (SOPs).

  • Support corporate quality and proactively participate in continuous improvement initiatives in the department.

  • Perform other related duties as needed.


Communication

  • Frequent contact is maintained with customers to provide service, address concerns and answer related questions. The incumbent maintains frequent contact with management and personnel in customer care, labs, project managers and technical sales to obtain information and status updates in an effort to meet or exceed customer expectations.


What Mérieux NutriSciences employees say

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