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Mercy House Jobs in Riverside, CA (NOW HIRING)

MountainView Hospital

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

New

Wesley Medical Center

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

Mission Hospital

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

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All JobsMercy House JobsMercy House Jobs in Riverside, CA

Mercy House information

See Riverside, CA salary details

$16

$52

$87

How much do mercy house jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for mercy house in Riverside, CA is $52.74, according to ZipRecruiter salary data. Most workers in this role earn between $38.61 and $66.97 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Mercy House and how can they prepare for them?

Staff at Mercy House often work with individuals experiencing homelessness, trauma, or mental health challenges, which can be emotionally demanding. A common challenge is maintaining professional boundaries while offering compassionate support. To prepare, team members are encouraged to participate in regular training on trauma-informed care and self-care practices. Working collaboratively with a multidisciplinary team helps share the workload and provides valuable support during difficult situations. Strong communication skills and adaptability are key to thriving in this dynamic environment.

What is Mercy House and what do employees do there?

A Mercy House is typically a nonprofit organization or shelter that provides support and services to individuals and families experiencing homelessness, poverty, or crisis situations. Employees at Mercy House commonly work in roles such as case management, outreach, counseling, or shelter operations. Their work may include helping clients find housing, connecting them with resources, offering emotional support, and ensuring a safe environment. The goal is to empower clients towards self-sufficiency and long-term stability.

What is the difference between Mercy House vs Caregiver?

AspectMercy HouseCaregiver
Required CredentialsBasic training, background checkBasic training, background check
Work EnvironmentAssisted living, residential carePrivate homes, care facilities
Employer & IndustryNonprofit, healthcare, elder carePrivate, healthcare, elder care

Mercy House typically refers to a residential care facility providing comprehensive elder care, often operated by nonprofits. Caregivers work in various settings, including private homes or care facilities, providing personal assistance. While both roles require similar credentials and serve the elder care industry, Mercy House staff often work within a specific facility, whereas caregivers may work independently or for agencies. Understanding these differences helps in choosing the right career path or care setting.

What are the key skills and qualifications needed to thrive as a Mercy House case manager?

To thrive as a Mercy House case manager, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client record systems, and knowledge of local social services resources is important. Compassion, strong communication, and problem-solving abilities help build trust and effectively support clients facing housing insecurity. These skills are vital to delivering effective assistance, promoting client well-being, and achieving organizational goals in a challenging environment.
What job categories do people searching Mercy House jobs in Riverside, CA look for? The top searched job categories for Mercy House jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Mercy House jobs? Cities near Riverside, CA with the most Mercy House job openings:
Mercy House jobs near you
Infographic showing various Mercy House job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,691 per year, or $52.7 per hour.

Housing Solutions Case Manager, CalAIM (6474)

Mercy House

Santa Ana, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Status: Full-Time, Non-Exempt
Pay: $23.00-$25.00/hour
Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m.
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
  • Flexible medical coverage options
  • Voluntary dental, vision, life, accident, critical illness, and hospital insurance
  • Paid Time Off (PTO)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 403(b) retirement plan with up to 3% employer matching
  • Paid on-the-job training and orientation
  • Mileage reimbursement
  • Employee referral program
  • Opportunities for professional growth and advancement

Job Summary: The Housing Solutions Case Manager, under the direction of the California Advancing and Innovating Medi-Cal (CalAIM) Program Manager, is responsible for ongoing needs assessments, personal treatment plans, implementation, support, information, referrals, and advocacy for individuals who are homeless, chronically homeless, or at risk of homelessness. CalAIM provides Housing Transition/Navigation Services, Housing Deposits, and Housing Tenancy and Sustaining Services. This position requires successful working relationships with residents to support increased self-reliance. It involves recognizing and influencing positive behavior changes, identifying problems and obstacles that threaten self-reliance and housing stability, and maintaining clear and accurate files and records. The team must practice trauma-informed and client-focused strategies.
Essential Duties and Responsibilities:
Client/Service Delivery
  • Maintain a caseload of 17-25 individuals and meet at least twice a month with residents to develop emergency plans and individual housing support plans based on housing assessments. These plans must address identified barriers with measurable short- and long-term goals
  • Meet clients in shelters, in the community, and in their homes
  • Use harm reduction interventions to provide client-centered services that help maintain housing
  • Apply skills in crisis prevention and intervention
  • Practice Trauma-Informed Care and Motivational Interviewing in client interactions
  • Help residents build on their strengths and respectfully recognize their needs
  • Conduct health and safety visits, including habitability inspections
  • Stay knowledgeable of community resources and make referrals as needed
  • Organize and facilitate social and recreational activities to promote community involvement and peer support
  • Collaborate with community support providers, outreach teams, health care networks, housing authorities, landlords, social workers, and leasing teams
  • Attend and support clients during voucher briefings, match meetings, and Coordinated Entry processes
  • Attend trainings to better meet clients' needs, including those related to co-occurring disorders, harm reduction, and cultural competence
  • Assist with housing searches, complete housing applications, request reasonable accommodations, and ensure living environments are safe and ready for move-in
  • Provide early identification and intervention for behaviors that may jeopardize housing stability
  • Coach clients on developing and maintaining relationships with landlords/property managers
  • Coach clients in life skills to maintain stable housing
  • Identify and respond to crisis situations, prioritizing and implementing appropriate interventions
  • Help clients obtain required documents for housing (e.g., valid ID, birth certificate, income verification, Social Security benefits)

Team/Staff Relations
  • Collaborate with Mercy House staff and volunteers to implement the agency's mission and core values
  • Attend regular internal and external agency meetings
  • Participate in team efforts to plan and develop resident programs

Administration
  • Maintain accurate, up-to-date documentation for all clients, including housing and emergency plans, case notes, case files, assessments, call logs, and Housing Authority applications and recertifications
  • Assist with data collection systems
  • Ensure deadlines are met
  • Willingness to gain knowledge of Adult Rehabilitative Mental Health Services and Substance Abuse Treatments
  • Utilize computers and relevant software (e.g., Word, Outlook, Excel, PowerPoint), as well as position-specific systems
  • Respond to calls and emails promptly
  • Perform tasks independently and prioritize workload
  • Other duties or projects as assigned

Knowledge of
  • Confidentiality and legal/ethical issues in case management
  • Effective documentation and record-keeping guidelines

Requirements:
Education and Experience
  • Bachelor's degree in Social Work or related field with experience in recovery, mental health, and co-occurring disorders preferred
  • Candidates without a BA/BS but with at least two years of direct life experience working with long-term homeless, low-income, and diverse populations and knowledge of mental health and addiction issues are welcome to apply

General
  • Valid CA driver's license, proof of insurance, and reliable vehicle required for home visits, shelter visits, and community outreach
  • Ability to work effectively with diverse populations; plan, organize, and prioritize duties; perform crisis intervention; communicate clearly in verbal and written form; maintain a positive, professional, and safe work environment; and build effective working relationships
  • Dependability, responsibility, and effective, respectful communication

Physical Requirements
  • Ability to lift up to 50 pounds
  • Prolonged periods of sitting and working at a desk/computer

Apply