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Mercy House Jobs in Riverside, CA (NOW HIRING)

HCA Healthcare

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

MountainView Hospital

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

New

Wesley Medical Center

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

New

Mission Hospital

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

HCA Healthcare

RN Case Manager

Riverside, CA · On-site

$64 - $91/hr

As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy ... We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma ...

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All JobsMercy House JobsMercy House Jobs in Riverside, CA

Mercy House information

See Riverside, CA salary details

$16

$52

$87

How much do mercy house jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for mercy house in Riverside, CA is $52.74, according to ZipRecruiter salary data. Most workers in this role earn between $38.61 and $66.97 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Mercy House and how can they prepare for them?

Staff at Mercy House often work with individuals experiencing homelessness, trauma, or mental health challenges, which can be emotionally demanding. A common challenge is maintaining professional boundaries while offering compassionate support. To prepare, team members are encouraged to participate in regular training on trauma-informed care and self-care practices. Working collaboratively with a multidisciplinary team helps share the workload and provides valuable support during difficult situations. Strong communication skills and adaptability are key to thriving in this dynamic environment.

What is Mercy House and what do employees do there?

A Mercy House is typically a nonprofit organization or shelter that provides support and services to individuals and families experiencing homelessness, poverty, or crisis situations. Employees at Mercy House commonly work in roles such as case management, outreach, counseling, or shelter operations. Their work may include helping clients find housing, connecting them with resources, offering emotional support, and ensuring a safe environment. The goal is to empower clients towards self-sufficiency and long-term stability.

What is the difference between Mercy House vs Caregiver?

AspectMercy HouseCaregiver
Required CredentialsBasic training, background checkBasic training, background check
Work EnvironmentAssisted living, residential carePrivate homes, care facilities
Employer & IndustryNonprofit, healthcare, elder carePrivate, healthcare, elder care

Mercy House typically refers to a residential care facility providing comprehensive elder care, often operated by nonprofits. Caregivers work in various settings, including private homes or care facilities, providing personal assistance. While both roles require similar credentials and serve the elder care industry, Mercy House staff often work within a specific facility, whereas caregivers may work independently or for agencies. Understanding these differences helps in choosing the right career path or care setting.

What are the key skills and qualifications needed to thrive as a Mercy House case manager?

To thrive as a Mercy House case manager, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client record systems, and knowledge of local social services resources is important. Compassion, strong communication, and problem-solving abilities help build trust and effectively support clients facing housing insecurity. These skills are vital to delivering effective assistance, promoting client well-being, and achieving organizational goals in a challenging environment.
What job categories do people searching Mercy House jobs in Riverside, CA look for? The top searched job categories for Mercy House jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Mercy House jobs? Cities near Riverside, CA with the most Mercy House job openings:
Mercy House jobs near you
Infographic showing various Mercy House job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,691 per year, or $52.7 per hour.

Housing Solutions Case Manager II (6178)

Mercy House

Santa Ana, CA • On-site

$23.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Status: Full-Time, Non-Exempt
Pay: $23.50 - $24.00/hour
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
  • Flexible medical coverage options
  • Voluntary dental, vision, life, accident, critical illness, and hospital insurance
  • Paid Time Off (Vacation + Sick Pay)
  • Flexible Spending Account
  • Employee Assistance Program
  • 403(b) savings plan with up to 3% company matching
  • Paid on-the-job training and orientation
  • Mileage reimbursement
  • Referral bonus program
  • Opportunities for career growth

Job Summary: The Housing Solutions Case Manager II, under the direction of the Housing Solutions Manager, is responsible for assisting Mercy House clients in obtaining and sustaining permanent housing by utilizing the Housing First Model. This position provides case management services and housing advocacy to clients who enter our system of care. The Housing Solutions Case Manager II assesses clients, evaluates the effectiveness of housing plans, and tracks clients' progress toward their housing goals. This position advocates for and supports clients enrolled in the Rapid Re-Housing and Homelessness Prevention programs and ensures the team practices Trauma-Informed Care, client-focused strategies, and other evidence-based practices for addressing homelessness
Essential Duties and Responsibilities
Case Management
  • Attend Family Support Team (FST) and/or Multi-Disciplinary Team (MDT) meetings as assigned by supervisor
  • Provide comprehensive case management services, including intakes, housing stabilization plans, goal planning, service linkage, and ongoing monitoring
  • Utilize client-focused strategies such as Trauma-Informed Care, Harm Reduction, and Motivational Interviewing to help clients stabilize their housing
  • Maintain case notes using the GIRP (Goal, Intervention, Response, Plan) format
  • Provide tenant education, advocacy, and referrals to community resources as needed
  • Develop individualized case management plans, including financial planning and housing goals, with individuals and/or families
  • Meet regularly with clients to track program progress and ensure compliance with program requirements
  • Understand the importance of achieving quality outcomes for clients
  • Empower clients in a supportive, objective, and client-centered manner
  • Maintain up-to-date case files and ensure all required client information is entered into the HMIS database in a timely manner
  • Update the program's master logs daily and ensure information is accurate for each case
  • Coordinate home visits with clients as necessary
  • Assist clients in overcoming employment and housing-related barriers by building upon their strengths and recognizing their needs in a respectful manner
  • Maintain knowledge of community resources and connect clients with appropriate services as needed
  • Follow all agency case management policies and procedures
  • Maintain a caseload as assigned by the Housing Solutions Manager, including clients with high acuity
  • Maintain familiarity with Coordinated Entry System (CES) processes and procedures and participate in match meetings as necessary
  • Assist clients with housing searches, provide housing leads, and facilitate relationships between landlords and clients
  • Provide support and mediate landlord-resident issues as necessary to help clients maintain housing stability
  • Complete recertification of assistance as required and obtain necessary documentation from clients in a timely manner
  • Conduct client follow-ups as assigned by supervisor

Team Responsibilities
  • Work collaboratively as a team member to support the agency's mission and core values
  • Attend and participate in staff meetings, supervision meetings, community meetings, and training workshops as needed
  • Participate in monthly Housing Solutions team meetings to discuss client progress, program needs, and available resources
  • Collaborate with leasing agents, as applicable, to support clients' housing efforts, including habitability inspections
  • Foster positive working relationships with fellow case managers and leadership
  • Work effectively in a fast-paced environment by multitasking, collaborating across departments, adapting to changing priorities, and demonstrating reliability, trustworthiness, and empathy
  • Provide support in training new case managers and assist with day-to-day questions related to job responsibilities
  • Demonstrate leadership and team-building skills that support the agency's mission, quality services, and core values
  • Maintain effective communication with the Housing Solutions Manager

Administration
  • Maintain accurate and current client documentation, including stabilization plans, case notes, call logs, emergency plans, and other required records
  • Submit and upload supporting documentation related to client services in a timely manner
  • Assist with program activities as needed
  • Develop partnerships with community agencies to enhance existing services
  • Assist with all data collection systems
  • Ensure the confidentiality and security of case files and client information while maintaining knowledge of HIPAA requirements
  • Ensure all client documentation is valid, complete, and submitted in a timely manner
  • Utilize computers and appropriate software applications effectively
  • Respond to phone calls and emails in a timely manner
  • Perform duties independently while prioritizing assignments and meeting deadlines
  • Perform other projects and duties as assigned by upper management

Requirements
Education and Experience
  • Bachelor's degree in Social Work or a related field, and/or four years of experience in social work or human services within a public or private organization required
  • Minimum of one year of case management experience serving individuals experiencing homelessness highly preferred

General Requirements
  • Valid California driver's license, proof of insurance, and reliable personal vehicle required; must be comfortable using a personal vehicle to conduct home visits, visit clients at shelters, and meet clients throughout the community
  • Ability to communicate effectively and work independently
  • Strong organizational, written, and verbal communication, critical thinking, attention to detail, and client-centered service skills
  • Ability to work in a fast-paced environment while maintaining the confidentiality of sensitive client information
  • Ability to work effectively with diverse populations and demonstrate professionalism and ethical behavior
  • Ability to manage time effectively, prioritize responsibilities, meet deadlines, facilitate small group discussions, and provide crisis intervention as necessary
  • Ability to maintain a positive, professional, and safe work environment while establishing effective working relationships with clients, landlords, social workers, and other service providers
  • Proficiency in Microsoft Office applications and basic computer, email, typing, and internet skills
  • Bilingual proficiency in Arabic, English, Farsi, Spanish, or Vietnamese highly preferred

Physical Requirements
  • Ability to lift up to 50 pounds
  • Ability to sit for extended periods while working at a desk and using a computer

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