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Merchant Services Support Customer Service Jobs

Associate, Customer Support

Orlando, FL · On-site

$16.25 - $22.50/hr

Customer Support Associate I Become an everyday champion -- and build a career where your impact ... We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Customer Support/Service

Longwood, FL · On-site

$38K - $45K/yr

We are committed to providing exceptional products and services to our customers and take pride in our attention to detail and commitment to excellence Customer Support/Service As a Customer Support ...

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Customer Support/Service

Longwood, FL · On-site

$38K - $45K/yr

We are committed to providing exceptional products and services to our customers and take pride in our attention to detail and commitment to excellence Customer Support/Service As a Customer Support ...

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Merchant Services Support Customer Service information

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How much do merchant services support customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for merchant services support customer service in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Merchant Services Support Customer Service jobs?

For Merchant Services Support Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Merchant Services Support Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Service - Software Support

Moraine, OH • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies


Job description

Customer Service - Software Support

Dayton, OH

Full Time

Position Description

Our Customer Service - Software Support team regularly interact with internal and external clients, and have a reputation for delivering the highest level of product support. This role serves as a great stepping stone for associates who are looking to grow within our company as you have the ability to gain certifications on many of the products and services we provide to dealerships and learn more about our industry. You will spend the majority of your day communicating with customers in order to gather information and learn more about their needs and expectations.

We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis.

Requirements
  • Associate's degree or equivalent customer service experience preferred
  • Exceptional written and verbal communication skills
  • Ability to think critically, analytically, and problem solve
  • Ability to work in a team environment
Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation, sick days, and holidays - Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company perks, including: - Referral bonuses - Professional development and training - Promotion from within -Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility amenities, including: - An onsite dining facility offering complimentary breakfast and lunch - A fitness center - An onsite medical center - A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.


What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866