We are looking for a detail-oriented Payment Processor to support payment processing and billing operations for a busy automotive business in Dover, DE. This contract opportunity with long-term potential is ideal for someone with prior electronic payment experience who can manage transactions accurately, communicate effectively with merchants, and stay organized in a deadline-driven environment. The role begins with a short remote training period and then transitions to on-site work, offering the chance to grow into a long-term position.
Responsibilities:
• Handle electronic payments through credit cards, debit cards, and other approved payment channels while maintaining accuracy and timeliness.
• Review transaction records to confirm billing details are complete, correctly entered, and properly documented in internal systems.
• Track daily payment activity, investigate exceptions, and resolve discrepancies before they affect account balances or reporting.
• Communicate with merchants and internal contacts to address payment questions, account concerns, and processing issues.
• Support new merchant account setup, including payment platform configuration and related documentation.
• Prepare transaction and billing reports for operational review and assist with routine reconciliation tasks.
• Use systems such as QuickBooks, Clover, and other computerized billing tools to manage financial activity efficiently.
• Help maintain secure processing practices by following established procedures for payment handling and issue escalation.
• At least 2 years of experience in payment processing, billing, or a closely related financial support role.
• Hands-on familiarity with electronic payments, merchant services, and computerized billing systems.
• Working knowledge of QuickBooks, Clover, or similar financial and payment processing software.
• Strong typing, data entry, and computer skills with a high level of accuracy.
• Clear written and verbal communication skills for working with merchants and internal teams.
• Ability to stay organized, manage multiple priorities, and meet deadlines in a fast-paced office setting.
• Detail-oriented approach with the ability to identify errors, inconsistencies, and transaction issues quickly.