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Merchandising Operations Analyst Jobs (NOW HIRING)

Global Payments

Operations Analyst

Chattanooga, TN

... merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial ... As an Operations Analyst, you are responsible for performing a complex billing or quality control ...

Global Payments

Operations Analyst

Chattanooga, TN

... merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial ... As an Operations Analyst, you are responsible for performing a complex billing or quality control ...

Atlas RFID

eCommerce Operations Analyst

Birmingham, AL · On-site

You will work closely with merchandising, marketing, product, operations, systems stakeholders, and ... Analyze recurring operational issues and help identify scalable solutions. * Maintain accurate ...

Atlas RFID

eCommerce Operations Analyst

Birmingham, AL · On-site

You will work closely with merchandising, marketing, product, operations, systems stakeholders, and ... Analyze recurring operational issues and help identify scalable solutions. * Maintain accurate ...

UNAVAILABLE

Senior Operations Analyst

NJ

$65K - $75K/yr

... company match 30% merchandise discount Responsibilities The Senior Operations Analyst is ... responsible for driving operational projects and leading analytical efforts to support strategic ...

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How much do merchandising operations analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for merchandising operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchandising Operations Analyst, and why are they important?

To thrive as a Merchandising Operations Analyst, you need strong analytical abilities, proficiency in data interpretation, and experience with merchandising processes, often supported by a degree in business, finance, or a related field. Familiarity with Excel, retail analytics platforms, inventory management systems, and sometimes SQL or business intelligence tools is typically required. Attention to detail, problem-solving skills, and effective communication help you collaborate across teams and drive process improvements. These skills are critical for optimizing product assortment, improving inventory accuracy, and supporting data-driven merchandising decisions.

What is the difference between Merchandising Operations Analyst vs Merchandising Coordinator?

AspectMerchandising Operations AnalystMerchandising Coordinator
CredentialsBachelor's degree in Business, Marketing, or related field; experience with data analysis toolsBachelor's degree; strong organizational and communication skills
Work EnvironmentOffice setting, analyzing sales data, supporting operationsOffice environment, coordinating product displays and inventory
Employer & IndustryRetail, e-commerce, consumer goods companiesRetail stores, merchandising firms, consumer brands
Search & Comparison IntentHigh overlap in job functions and industry usageCommonly compared with Merchandising Operations Analyst for role clarity

The Merchandising Operations Analyst focuses on analyzing sales data, optimizing inventory, and supporting operational efficiency. In contrast, the Merchandising Coordinator handles product displays, inventory management, and coordination tasks. Both roles are essential in retail environments, often working together to ensure effective merchandising strategies and smooth operations.

What are some common challenges faced by Merchandising Operations Analysts, and how can they be overcome?

Merchandising Operations Analysts often encounter challenges such as managing large volumes of product data, coordinating between multiple departments, and adapting to rapidly changing market trends. To overcome these, strong organizational skills, attention to detail, and effective communication are essential. Leveraging analytical tools and establishing clear processes for cross-functional collaboration can help streamline workflows and ensure data accuracy, ultimately supporting better decision-making in merchandising strategies.

What are Merchandising Operations Analysts?

Merchandising Operations Analysts are professionals who analyze and optimize the processes involved in getting products from suppliers to store shelves or online platforms. They use data to assess sales trends, inventory levels, and merchandising effectiveness, providing insights that help improve product placement, pricing, and promotions. Their responsibilities often include collaborating with buying, supply chain, and marketing teams to ensure products are available and presented to maximize sales and profitability. Strong analytical skills, attention to detail, and knowledge of retail operations are key for success in this role.
More about Merchandising Operations Analyst jobs
What states have the most Merchandising Operations Analyst jobs? States with the most job openings for Merchandising Operations Analyst jobs include:
What job categories do people searching Merchandising Operations Analyst jobs look for? The top searched job categories for Merchandising Operations Analyst jobs are:
Merchandising Operations Analyst jobs near you
Infographic showing various Merchandising Operations Analyst job openings in the United States as of May 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Operations Analyst

Operations Analyst

Global Payments

Chattanooga, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About the Company and Your Role: (Brief overview)

Zego is a high-growthpropertyautomation company with an exciting opportunity for Operations Analysts on our Billing Operations Team. As an Operations Analyst, you are responsible for performing a complex billing or quality control function that directly affects the Client's revenue. This position requires accountability, detail orientation, time management, and customer service orientation.

We seek Zegonauts driven and inspired by the potential for rapid, turbo-charged career growth through high performance. Working closely with other departments, you will help provide an exceptional client experience through analytical excellence and strong attention to detail. In addition to showcasing your critical thinking skills, as you gain experience and advance your career at Zego, you will increasingly work directly with clients to help drive their success.

What you'll do here: (Job functions)

  • Utilizeutility billing and expense technology platforms to produce monthly, on-time, accurate resident bills for our clients.

  • Ensure we have all of the necessary inputs for the billing processto ensure maximum revenue recoupment for the client.

  • Review and analyze outputs to the billing process and collaborate with our clients to finalize and process monthly utility statements for their residents.

  • Review variance reports, datasets, and research explanations to ensure the accuracy and consistency of billing practices and results.

  • Collaborate across the Zego Utility Team to ensure properties are moved efficiently through the billing process.

  • Partner with your clients and internal departments to provide timely prebills to receive approvals that meet billing timelines and quality standards.

  • Obtain expert knowledge of our software platforms.

About you: (Qualifications)

  • Detail Oriented

  • Ability to Meet Deadlines

  • Good with numbers and analysis

  • Desire to work in a fast-paced technology company with significant growth potential for high-performance

  • Ability to learn and retain utility billing concepts.

  • Client-facing customer service experience is a plus.

  • Passion for providing an outstanding client experience.

  • Strong attention to detail; an eye for spotting potential issues before they become issues requiring critical thinking.

  • Analytical approach to problem-solving.

  • Excellent written and verbal communication skills.

  • Comfortable learning new software and technology platforms.

  • Ability and desire to consult with clients regularly.

  • Availability to work overtime as needed.

Job Requirements:

  • Attend New Hire Training

  • Attend Zego Utility Billing Operations Bootcamp, completing required modules and successfully demonstrating mastery of topics trained. Competency is determined by successfully billing a property (an essential function of the role) conducted live under supervision.[Text Wrapping Break]Topics covered include but are not limited to:

  • Statement Review

  • Ratio Utility Billing (RUBS)

  • Submeter Billing

  • Learn the Zego utility platform and the value of the Utility product for our clients.

  • Learn critical organizational and time management skills

  • Learn how other departments impact the Billing Process

  • Meet your KPI goals surrounding deadlines, quality, etc

  • Understand how Operations impact other departments and Zego's business goals.

  • Partner with Support and Success teams to improve the client experience

  • Develop skills to resolve escalated billing issues confidently

  • Begin training and developing Subject Matter Expert skills

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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