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Membership Services Associate Jobs in Michigan (NOW HIRING)

Part Time - Player Services

Plymouth, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Player Services Associate to ... This role will be expected to provide any needs for our membership and guests. You will need to ...

Part Time - Player Services

Plymouth, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Player Services Associate to ... This role will be expected to provide any needs for our membership and guests. You will need to ...

Part Time - Player Services

Plymouth, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Player Services Associate to ... This role will be expected to provide any needs for our membership and guests. You will need to ...

Customer Service Associate

Saginaw, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Saginaw, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Saginaw, MI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Saginaw, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Customer Service Associate

Novi, MI ยท On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access ...

Showing results 21-40

Membership Services Associate information

What is a membership services associate?

Membership Services Associates are professionals responsible for assisting members of an organization, club, or service with their needs and inquiries. They help manage memberships, process renewals and applications, and provide information about benefits and services. These associates often handle customer service issues, maintain records, and promote member satisfaction and retention. Their role is crucial in ensuring members have a positive experience and feel valued within the organization.

What are the key skills and qualifications needed to thrive as a membership services associate?

To thrive as a Membership Services Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport and respond effectively to member needs. These skills ensure positive member experiences, efficient operations, and retention within the organization.

What are some common challenges faced by membership services associates, and how can they be addressed?

Membership Services Associates often juggle multiple responsibilities, including handling member inquiries, resolving account issues, and processing renewals. One common challenge is managing high volumes of requests during peak times while maintaining a positive and professional demeanor. To succeed, it's important to develop strong organizational skills, stay patient under pressure, and use available tools and resources to prioritize tasks efficiently. Collaborating closely with team members and utilizing customer relationship management (CRM) systems can also help streamline processes and improve member satisfaction.

What is the difference between Membership Services Associate vs Customer Service Representative?

AspectMembership Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit, membership organizations, clubs, or associationsVarious industries including retail, telecom, and finance
Employer & Industry UsagePrimarily used in membership-based organizationsCommon across multiple customer-facing industries
Search & Comparison IntentFocus on membership support, organization-specific rolesGeneral customer service roles across industries

The Membership Services Associate and Customer Service Representative roles share similar skills in communication and problem-solving. However, the Membership Services Associate typically works within membership organizations, focusing on member engagement and support, while Customer Service Representatives serve a broader range of industries, handling general customer inquiries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.

What are the most commonly searched types of Membership Services jobs in Michigan?

The most popular types of Membership Services jobs in Michigan are:

Part Time - Player Services

Schulte Companies

Plymouth, MI โ€ข On-site

Part-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description

Schulte Boutique + Lifestyleis seeking a dynamic, service-oriented Player Services Associate to join our team at Saint Johns Resort!SBLis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers,eager to add like-minded people to our rapidly growing team!

What's in it for you?When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SBLprovides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company:Schulte Boutique + Lifestyleis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Position Summary

This position sets the tone for our guests and members' first interaction. This role will be expected to provide any needs for our membership and guests. You will need to provide a high level of customer service through communication, cart staging area, cleaning and handling of bags, and quality control of the driving range and practice facilities.

Key Responsibilities

  • Keep the cart staging area, practice facilities, bag drop, bag room, and cart barn clean and always organized.
  • Presenting golf carts in a clean and orderly manner and making sure all systems are on and running. (GPS)
  • Cleaning of member and guests' clubs and making sure they are put away in car, bag drop, or bag room properly.
  • Always communicating with inside staff, first tee staff, and even grounds crew if needed.
  • Friendly interactions with members and guests as they arrive and leave the property.

EDUCATION AND EXPERIENCE

  • Preferred 2 years resort/hotel
  • Previous reception and point of sale experience
  • Proficiency in Microsoft Suite (Excel, Word and Power Point)

KNOWLEDGE, SKILLS AND ABILITIES

  • Experience in a customer service role, preferably in golf.
  • Excellent communication and interpersonal abilities.
  • Passionate about golf and knowledgeable about our Facility
  • Ability to work a flexible schedule, including weekends, holidays, and evenings as required
  • Must be at least 16 years old and possess a valid driver's license
  • Able to work evenings, weekends, and holidays

PERKS/BENEFITS

Work Today, Get Paid today with Daily Pay!

  • Track your daily income with updates after every shift you work
  • Transfer your earnings instantly or next day
  • Automatically save a portion of your paycheck

In addition to Daily Pay,Schulte Boutique + Lifestyleoffers a robust selection of perks/benefits that include, but aren't limited to: Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Schulte Boutique + Lifestyleis an Equal Opportunity Employer.


Schulte logo

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

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