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Membership Officer Jobs (NOW HIRING)

AURORA

Membership Director

New York, NY · On-site

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our ... You will work directly with the CEO and COO to design, organize, and own a high-performance ...

AURORA

Membership Director

New York, NY · On-site

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our ... You will work directly with the CEO and COO to design, organize, and own a high-performance ...

AURORA

Membership Director

New York, NY

$240K/yr

Membership Director Our early team is searching for a full-time Membership Director to own our ... You will work directly with the CEO and COO to design, organize, and own a high-performance ...

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Membership Officer information

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$31K

$54.1K

$85K

How much do membership officer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for membership officer in the United States is $54,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What does a membership officer do?

A Membership Officer is responsible for managing and growing an organization's membership base. Their duties typically include recruiting new members, retaining current members, handling membership inquiries, and maintaining accurate membership records. They may also organize events, develop member benefits, and communicate regularly with members to ensure satisfaction. Membership Officers often work for associations, clubs, non-profits, or professional organizations.

What are the key skills and qualifications needed to thrive as a membership officer, and why are they important?

To excel as a Membership Officer, you need strong organizational skills, experience in customer service or membership management, and often a relevant degree in business or communications. Familiarity with membership databases, CRM systems, and email marketing platforms is commonly required. Excellent interpersonal skills, problem-solving abilities, and attention to detail help build lasting relationships with members and drive engagement. These competencies are essential for effectively growing and maintaining a satisfied and active membership base.

What are some common challenges membership officers face when engaging and retaining members?

Membership Officers often encounter challenges such as addressing diverse member needs, maintaining high levels of engagement, and responding promptly to inquiries or concerns. Balancing administrative tasks with relationship-building efforts can be demanding, as can keeping members informed about benefits and upcoming events. Success in this role typically requires strong communication skills, adaptability, and proactive outreach to ensure members feel valued and supported.
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Membership Officer jobs near you
Infographic showing various Membership Officer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 92% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,138 per year, or $26 per hour.

Membership Director - Atlanta

Nashville, TN • On-site

The Perlant
See more jobs at The Perlantexternal

Other

Posted 12 days ago

Job description

Company Overview:

The Perlant is a private social club rooted in wine. We are building a community for our members through shared experiences, exceptional food, wine and hospitality.The Perlant location in Nashville will offer members an all-day space to gather, work, relax, dine and enjoy a world-class collection of wine. The Perlant was designed to offer a light and airy respite for members, serving as the intersection between home and office. Members enjoy access to wine-focused programming, exclusive wine travel, concierge services, a full-service wine bar and private restaurant, special events and more. Our wine program features more than 40 wines by the glass and a library of more than 650 wines by the bottle and growing - working to become the most impressive wine collection in the city.

Position Overview:

As Membership Director, you will lead the charge in growing our member community, cultivating leads, converting prospects, and maintaining high engagement with current members. Reporting to the COO, you will be the face of membership - combining relationship-building, sales strategy, and hospitality to create an experience that is personal, refined, and memorable.

You’ll own and execute the membership acquisition strategy for our new Nashville location, manage a full sales pipeline, and work cross-functionally with our events, wine, and operations teams to ensure our members feel deeply connected to the club and its value.

Responsibilities:
  • Drive new member acquisition through strategic outreach, referrals, partnerships, and direct sales
  • Manage and optimize the full membership funnel - from lead generation to onboarding and retention: Identify, recruit, interview, and accept applicants into the club
  • Ongoing club communications with applicants as well as new members
  • Represent the club at events, tastings, and gatherings - hosting guests and articulating the value of membership
  • Collaborate with marketing to develop campaigns, materials, and content that support member growth
  • Conduct tours pre-open and post-open
  • Coordinate events pre-open and post-open
  • Provide membership data to the corporate team on a weekly basis: Track and report on membership KPIs, lead activity, and conversion metric
  • Responsible for keeping membership data current in the CRM as well as communicating membership changes to staff
  • Deep knowledge of club operations to provide cross-functional support across departments
  • Collaborate with the events and hospitality team to deliver a consistently exceptional member experience
  • Continuously seek out new channels, partnerships, and ideas to elevate our visibility and attract the right members
Skills/Qualifications:
  • Proven ability to meet or exceed sales goals through relationship-driven selling
  • Comfortable speaking with high-net-worth individuals, executives, and tastemakers
  • Warm, polished, and confident in both one-on-one and group settings
  • Highly organized and proactive - able to track details, follow up diligently, and manage multiple leads and touchpoints
  • Proficient in CRM databases
  • Effective interpersonal skills and clear communication (internal and external)
  • Effective time management and organizational skills
  • Passion for wine & hospitality
  • Hospitality or Private Club background is preferred
  • Self-starter with a background in sales
  • 4–6 years of experience in membership sales, hospitality, luxury brand sales, or private clubs
  • 4-year undergrad or equivalent
  • Entrepreneurial and adaptable - able to thrive in a fast-moving, hands-on environment
  • Kind, generous and humble
Working Conditions:
  • Full-time position.
  • Based in Nashville with an Office/Club environment.
  • Ability to work autonomously in a fast-paced, high-volume environment.
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