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Membership Desk Associate Jobs in Indiana (NOW HIRING)

Schulte Companies

Front Desk ($14-16)

Bloomington, IN · On-site

$13.25 - $16.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a ...

Schulte

Front Desk ($14-16)

Bloomington, IN · On-site

$13.25 - $16.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a ...

Drybar Shops

Front Desk Concierge

Indianapolis, IN · On-site

$15 - $25/hr

Membership sales bonus opportunities * Flexible Set Schedule Hours * Discounts on all retail ... Bottleworks) Sales Associate / Customer Service Representative Qualifications: * 1+ years ...

Drybar Shops

Front Desk Concierge

Indianapolis, IN · On-site

$15 - $25/hr

Membership sales bonus opportunities * Flexible Set Schedule Hours * Discounts on all retail ... Bottleworks) Sales Associate / Customer Service Representative Qualifications: * 1+ years ...

Drybar Shops

Front Desk Concierge

Indianapolis, IN · On-site

$15 - $25/hr

Membership sales bonus opportunities * Flexible Set Schedule Hours * Discounts on all retail ... Bottleworks) Sales Associate / Customer Service Representative Qualifications: * 1+ years ...

R JULIAN FITNESS INC

Sales Associate

Indianapolis, IN · On-site

$15 - $20/hr

We are seeking a qualified Front Desk Sales Associate to focus on delighting our members and guests ... The Sales Associate will assist the Studio Manager with customer management and new membership and ...

R JULIAN FITNESS INC

Sales Associate

Indianapolis, IN · On-site

$15 - $20/hr

We are seeking a qualified Front Desk Sales Associate to focus on delighting our members and guests ... The Sales Associate will assist the Studio Manager with customer management and new membership and ...

Massage Envy PCRK

Front Desk Sales Associate

Clarksville, IN · On-site

$12 - $15/hr

Actively promote and sell Massage Envy's membership programs, retail products, and premium services ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Clarksville, IN · On-site

$12 - $15/hr

Actively promote and sell Massage Envy's membership programs, retail products, and premium services ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Clarksville, IN · On-site

$12 - $15/hr

Actively promote and sell Massage Envy's membership programs, retail products, and premium services ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Clarksville, IN · On-site

$12 - $15/hr

Actively promote and sell Massage Envy's membership programs, retail products, and premium services ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Scenthound

Sales & Customer Service Leader

Carmel, IN · On-site

$12 - $17/hr

Front Desk & Membership Sales Associate Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand ...

Bodybar Pilates

Sales Associate

Evansville, IN · On-site

$15/hr

Free unlimited BODYBAR Pilates membership * Competitive pay + performance-based bonuses ... From the studio floor to the front desk, our team leads with positivity, passion, and purpose. Who ...

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Membership Desk Associate information

What does a membership desk associate do?

A Membership Desk Associate is responsible for assisting customers with membership inquiries, sign-ups, renewals, and account updates at organizations such as gyms, wholesale clubs, or community centers. They provide information about membership benefits, handle payments, resolve issues, and ensure excellent customer service. Additionally, they may process guest passes, answer phone calls, and help with administrative tasks related to memberships.

What skills and qualifications are needed to thrive as a membership desk associate?

To succeed as a Membership Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, membership management software, and office equipment is typically required. Excellent communication, problem-solving, and interpersonal skills help you engage effectively with members and resolve inquiries. These abilities are essential to ensure smooth operations, positive member experiences, and efficient handling of transactions and requests.

How does a membership desk associate typically collaborate with other departments within an organization?

As a Membership Desk Associate, you will regularly interact with various departments such as sales, customer service, and operations to ensure smooth onboarding and support for members. This role often involves coordinating with the marketing team for promotions, assisting finance with membership billing inquiries, and relaying member feedback to management. Strong communication and teamwork skills are essential, as you'll serve as a bridge between members and internal teams to resolve issues and enhance the member experience.

What is the difference between Membership Desk Associate vs Front Desk Receptionist?

AspectMembership Desk AssociateFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentGyms, fitness centers, clubsHotels, offices, clinics
Employer & IndustryFitness & recreation industryHospitality & service industry
Primary ResponsibilitiesMembership sign-ups, inquiries, member supportGuest check-in, phone handling, visitor management

The Membership Desk Associate primarily works in fitness centers, focusing on member services and membership management. In contrast, the Front Desk Receptionist typically works in hospitality or office settings, handling guest interactions and administrative tasks. While both roles require strong customer service skills and similar credentials, their work environments and specific duties differ significantly.

Membership Desk Associate jobs near you

Front Desk ($14-16)

Bloomington, IN • On-site

Schulte Companies
Hospitality Services • 10K+ employees
Learn more about Schulte Companiesexternal

$13.25 - $16.75/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Schulte Hospitality Groupis seeking a dynamic, service-orientedGuest Service Representativeto join our team!SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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