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Membership Communications Jobs (NOW HIRING)

Audubon

Volunteer and Membership Assistant

Naples, FL · On-site

$20/hr

Handle membership communications including phone calls, in-person inquiries, and email. * Manage volunteer and membership databases to ensure information is up to date and accurate. * Use a range of ...

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How much do membership communications jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for membership communications in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.16 per hour, depending on experience, location, and employer.

What are some effective strategies for managing communication with a diverse membership base?

In a Membership Communications role, one of the main challenges is tailoring messages to resonate with different segments of your membership. Successful professionals often use targeted email campaigns, personalized newsletters, and regular surveys to understand member preferences and needs. Collaborating closely with other departments, such as events or member services, also ensures that communications are relevant and timely. Leveraging analytics to track engagement can help refine messaging and improve outreach effectiveness over time.

What is the difference between Membership Communications vs Membership Coordinator?

AspectMembership CommunicationsMembership Coordinator
Primary RoleDevelops and manages communication strategies for member engagementCoordinates membership activities and processes member onboarding and retention
Skills & CertificationsStrong communication, marketing, and writing skills; often requires marketing or communications certificationsOrganizational, customer service, and administrative skills; often requires experience in membership management
Work EnvironmentOffice-based, marketing or communications departmentsOffice-based, membership or administrative departments
Industry UsageCommon in associations, nonprofits, and clubsCommon in associations, nonprofits, and membership-based organizations

Membership Communications focuses on creating and executing communication strategies to engage members, while Membership Coordinators handle the day-to-day administrative tasks related to membership management. Both roles are essential in membership organizations but differ in scope and skill set.

What is membership communications?

Membership Communications refers to the strategies and methods organizations use to engage, inform, and retain their members. This role typically involves creating newsletters, managing email campaigns, updating members about events, and ensuring consistent communication across all channels. Professionals in this field work to strengthen the relationship between the organization and its members, often using digital tools and data analysis to improve outreach. Effective membership communications help boost member satisfaction, participation, and loyalty.

What are the key skills and qualifications needed to thrive in membership communications, and why are they important?

To thrive in Membership Communications, you need strong written and verbal communication skills, experience in stakeholder engagement, and typically a background in communications, marketing, or public relations. Familiarity with customer relationship management (CRM) platforms, email marketing tools, and analytics systems is highly beneficial. Excellent interpersonal skills, attention to detail, and the ability to manage multiple projects simultaneously help professionals excel in this role. These skills are crucial for building member loyalty, ensuring effective outreach, and supporting organizational growth.
What cities are hiring for Membership Communications jobs? Cities with the most Membership Communications job openings:
What are the most commonly searched types of Membership Communications jobs? The most popular types of Membership Communications jobs are:
What states have the most Membership Communications jobs? States with the most job openings for Membership Communications jobs include:
Infographic showing various Membership Communications job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,573 per year, or $22.9 per hour.

Development and Membership Manager

MATTRESS FACTORY

Pittsburgh, PA • On-site

$45K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off

WHO WE ARE 
  
Mattress Factory is a contemporary art museum and artist residency located in Pittsburgh’s Northside, founded in 1977. For nearly fifty years, we have been a pioneering force in the development of site-specific, experimental, and alternative art forms. Artists live and work on-site, creating new works that are deeply informed by and rooted in the spaces they inhabit.  
  
Supporting artists is not only part of our mission; it is the core of our identity. We were founded by Barbara Luderowski, a sculptor and visionary who imagined a community “for artists, by artists,” a place where creative risk and intellectual exploration are celebrated. We provide artists across disciplines with time, space, resources, and a supportive team to take chances and grow their practice.  
  
Our work doesn’t stop at creation. We are equally committed to connecting these works meaningfully with the public. Through exhibitions, tours, community programs, and artist-led engagements, we help audiences forge personal and lasting relationships with contemporary art.  
  
We believe that art creates connections between people, across perspectives, and within our shared environment. Our artist-centered model builds not just exhibitions but a vibrant community. In doing so, Mattress Factory remains not just a site for artistic production, but a catalyst for cultural exchange, discovery, and creative growth. 
 
ADVANCEMENT AT MATTRESS FACTORY 
  
Small but mighty, the Mattress Factory’s Advancement Department is central to succuss of our mission. This dedicated team oversees all fundraising, membership, donor cultivation, marketing, advertising, and public relations for the museum. We are a small team, comprised of an Advancement Director, a Marketing Manager, and a Development and Membership Manager, but our impact is felt across every corner of the organization. 
  
We are passionate storytellers, art lovers, and ambassadors for the mission of the museum. Our work is driven by a deep belief in the power of contemporary art and the artists who live and work in residence at the Mattress Factory. We know that when our audiences understand and connect with this work, our institution thrives. Whether building lasting relationships with supporters or amplifying the voices of artists, we are committed to sharing the incredible story of Mattress Factory and the hundreds of artists who have called it home. 
 
THE JOB 
 
The Development and Membership Manager at Mattress Factory plays a key role in advancing the museum’s mission by leading all aspects of its membership program and supporting individual giving initiatives. This position is responsible for developing strategies to grow membership, cultivate donor relationships, and support fundraising efforts including the Annual Fund, special events, and grant reporting. Working closely with the Advancement Director, Executive Director, Artistic Director, and Marketing Manager, the Manager also oversees membership communications, donor stewardship, and administrative support for the Board. This role offers the opportunity to think creatively and collaborate across departments to develop unique programs and engagement opportunities that deepen connections with members and supporters while bringing the museum’s artistic vision to life. Ideal for a passionate, highly organized, people-oriented individual, this position combines strategic relationship-building with creative collaboration in support of  contemporary art and community engagement. 
 
JOB DESCRIPTION 
 
  • Lead all activities of the membership program, including member events and programming, annual acquisition and renewal campaigns, delivery of member benefits, etc.  
  • Develop membership communication strategy and quarterly membership campaigns to grow membership base and increase individual donor pipeline.  
  • Train and support Visitor Experience staff on membership strategy to grow membership revenue. 
  • Develop and oversee engagement opportunities  for premiere membership and patron groups. 
  • Help develop the strategy for and support the growth of a comprehensive individual giving program including annual giving and recurring gifts by building and maintaining prospect lists and research.  
  • Support the development and execution of public programs as needed, especially with regards to membership and donor cultivation. 
  • Work with the Advancement Director and Marketing Manager to create and deploy the museum’s Annual Fund, as well as other fundraising campaigns.  
  • Strengthen foundation and corporate relationships, by assisting Advancement Director  with grant proposals and reports.  
  • Support the Advancement Director by identifying and researching sponsors for exhibitions, education programs and events by assisting with the creation of sponsorship materials and with the delivery of sponsor benefits.  
  • Support the Advancement Director in all relevant activities for the annual gala to ensure a successful and profitable event.  
  • Oversee all development processes in the CRM system, including manage all gift and membership processing, the booking of pledges and processing of payments, acknowledgement of gifts, monthly membership renewal reminders and delivery of membership materials  
  • Support development and membership by ensuring data integrity.  
  • Enter and update prospect, donor, member and customer records in the CRM system.  
  • Provide administrative support to the Board of Directors as needed.  
  • Complete other duties as assigned 
QUALIFICATIONS 
 
  • 2-5 years of experience working in development or membership operations 
  • Demonstrated strength in written and verbal communications 
  • Experience with donor or member database 
  • Ability to manage competing demands in a creative and evolving environment 
  • Skill in navigating different personality types among internal and external constituencies 
  • Highly organized and detail oriented; accuracy is a must 
  • Ability to function effectively as team member and a willingness to participate in activities and assignments that help meet shared goals  
  • Must be a people person – approachable, even-tempered and solutions oriented 
  • Adaptable and eager to learn 
  • Ability to occasionally work evening/weekend hours