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Membership Associate Jobs in Washington (NOW HIRING)

Orangetheory Fitness

Membership Consultant

Fairfax, VA · On-site

$14/hr

Membership Consultant/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills ...

Orangetheory Fitness

Membership Consultant

Fairfax, VA · On-site

$14/hr

Membership Consultant/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills ...

Orangetheory Fitness

Membership Consultant

Alexandria, VA · On-site

$14/hr

Membership Consultant/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills ...

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Membership Associate information

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How much do membership associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for membership associate in Washington is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.62 per hour, depending on experience, location, and employer.

How does a Membership Associate typically collaborate with other departments to enhance member experience?

As a Membership Associate, you'll frequently coordinate with departments such as marketing, customer service, and events to ensure a cohesive and positive experience for members. This may involve sharing member feedback with relevant teams, assisting in the planning and execution of member-exclusive events, and helping to develop targeted communications or promotional materials. Collaboration is essential to identify opportunities for improving retention and engagement, so you'll often participate in cross-functional meetings and projects. These interactions not only enhance the member experience but also help you build valuable relationships within the organization.

What are the key skills and qualifications needed to thrive as a Membership Associate, and why are they important?

To thrive as a Membership Associate, you need strong customer service skills, attention to detail, and experience with membership management or sales, often supported by a high school diploma or relevant work experience. Familiarity with CRM software, membership databases, and point-of-sale systems is typically required. Excellent communication, problem-solving, and interpersonal skills help you build relationships and handle member inquiries effectively. These abilities ensure member satisfaction, retention, and smooth membership operations for the organization.

What does a membership associate do?

A membership associate is responsible for enrolling new members, managing membership records, and providing customer service to existing members. They often use database systems to track memberships and may assist with billing, renewals, and inquiries to ensure member satisfaction.

What are the most commonly searched types of Membership jobs in Washington?

The most popular types of Membership jobs in Washington are:

What cities in Washington are hiring for Membership Associate jobs?

Cities in Washington with the most Membership Associate job openings:

Membership Associate jobs near you
Infographic showing various Membership Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,036 per year, or $18.3 per hour.

Membership Database Associate

Mathematical Association of America

Washington, DC

Full-time

Re-posted 10 hours ago

Job description

Description

JOB SUMMARY:

The Membership Database Associate works with the Manager of Data and Business Analytics to help administer the Fonteva database and potentially other Salesforce based-integrated systems. As the Membership Database Associate, you will provide technical expertise to the CRM ( Customer Relationship Management ) users and wider business, while also conducting vital audits, project support and administrative duties. In recent years, the MAA has expanded the use of our CRM to reinvigorate out-of-date processes, sunset antiquated hardware systems and to streamline business practices. The Membership Database Associate will be an integral part of the team maintaining the CRM system, its day-to-day administration, integration with our Wordpress website, integration to our marketing email system, integration with the mathematics competitions registration portal and future implementations. The Membership Database Associate will also help update and revise training materials as needed and will assist with ongoing staff training.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions may include, but are not limited to the following:

  • Assists in administration of CRM system.
  • Assists with the implementation, configuration, and management of Fonteva applications, ensuring optimal performance and user experience.
  • Assists with configurations to meet specific organizational needs such as settings, fields, workflows, automations, analysis, reports, and dashboards.
  • Assists with recurring and ad-hoc imports and exports, file transfers between external systems, email marketing systems, community/HL, accounting software and other systems to help maximize system efficiency.
  • Ensures the database supports our membership structure including the collection of data; the renewal/invoicing processes and other personalized communications.
  • Assists with the creation of list/data pulls for specific campaigns, based on department specified specs.
  • Helps develop and formulate standards and procedures for database and email use.
  • Helps to maintain the integrity of the data.
  • Assists with the cleanup and dedupe tasks within the CRM as much as possible.
  • Assists in orientation and training to familiarize new users with the functionality of the system.
  • Assists with creating and maintaining user accounts.
  • Assists with the development of training manuals and help documents, keeping them up to date with changes made in the system.
  • Provides troubleshooting/QA and acts as the first line of support for stakeholders working on deliverables and encountering errors or technical issues within the CRM.
  • Other tasks and projects as assigned.

Requirements

  • Education requirement: Bachelor's degree or equivalent work experience and training. 
  • Minimum 3+ years of progressive experience working with Fonteva or Salesforce CRM database(s).
  • HTML knowledge preferred.
  • Proficient in MS Excel, Office suite, other commonly used business applications; demonstrated ability to learn new systems.
  • Strong analytical skills.
  • Experience leading training is preferred but not required.
  • Ability to work closely and cooperatively with a range of individuals with diverse interests, backgrounds, dispositions, and staff levels.
  • Ability to manage competing priorities and operate in a fast-paced environment.
  • Must possess strong communication skills including the ability to effectively present information and respond to questions from staff.
  • Must be responsive to user needs and inquiries.
  • Must be able to exercise autonomy in the position, as well as serve as a team player.


Apply