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Membership Associate Jobs in Washington (NOW HIRING)

YMCA

Membership Associate

Alexandria, VA · On-site

$40K - $45K/yr

As a Membership Associate, you will play an important role in bringing that mission to life every day. You will be one of the faces of the Y-welcoming members and guests, building relationships ...

The Fitness Equation

Membership Director

Ashburn, VA · On-site

Associate or Bachelor degree in fitness, business, customer service, or related field preferred ... TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of ...

NRECA

Director, Membership

Arlington, VA

$157K - $193K/yr

Membership is responsible for successful member engagement programs, effective membership ... associate members and delivering excellent ROI on sponsorship and advertising opportunities.

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How much do membership associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for membership associate in Washington is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.62 per hour, depending on experience, location, and employer.

How does a Membership Associate typically collaborate with other departments to enhance member experience?

As a Membership Associate, you'll frequently coordinate with departments such as marketing, customer service, and events to ensure a cohesive and positive experience for members. This may involve sharing member feedback with relevant teams, assisting in the planning and execution of member-exclusive events, and helping to develop targeted communications or promotional materials. Collaboration is essential to identify opportunities for improving retention and engagement, so you'll often participate in cross-functional meetings and projects. These interactions not only enhance the member experience but also help you build valuable relationships within the organization.

What are the key skills and qualifications needed to thrive as a Membership Associate, and why are they important?

To thrive as a Membership Associate, you need strong customer service skills, attention to detail, and experience with membership management or sales, often supported by a high school diploma or relevant work experience. Familiarity with CRM software, membership databases, and point-of-sale systems is typically required. Excellent communication, problem-solving, and interpersonal skills help you build relationships and handle member inquiries effectively. These abilities ensure member satisfaction, retention, and smooth membership operations for the organization.

What does a membership associate do?

A membership associate is responsible for enrolling new members, managing membership records, and providing customer service to existing members. They often use database systems to track memberships and may assist with billing, renewals, and inquiries to ensure member satisfaction.

What are the most commonly searched types of Membership jobs in Washington?

The most popular types of Membership jobs in Washington are:

What cities in Washington are hiring for Membership Associate jobs?

Cities in Washington with the most Membership Associate job openings:

Membership Associate jobs near you
Infographic showing various Membership Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,036 per year, or $18.3 per hour.

Membership Associate

YMCA

Alexandria, VA • On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,988 frontline employees who took The Breakroom Quiz

573rd of 773 rated non-profit organizations

Job description

Drive Growth. Build Connections. Strengthen Community
Job Description
At the YMCA Alexandria, membership is about creating connections, opening doors, and helping people find a place where they belong. As a Membership Associate, you will play an important role in bringing that mission to life every day.
You will be one of the faces of the Y-welcoming members and guests, building relationships, connecting people to programs and opportunities, and creating experiences that keep people engaged with the Y and their community. Your ability to listen, connect, and build trust will directly contribute to membership growth, member retention, and the overall strength of the branch.
Qualifications
  • Bachelor's degree or equivalent experience preferred.
  • Minimum of 3 years of experience in membership sales and customer service.
  • A genuine passion for sales, networking, relationship-building, and community engagement.
  • Flexibility to work evenings and weekends, including branch and community events.
  • Strong interpersonal, leadership, and communication skills.

Essential Functions
Grow Membership by Building Relationships
  • Build authentic relationships through community outreach, networking, and partnership development.
  • Conduct engaging cause-driven tours that focus on what matters most to each prospective member-not simply the features of the facility.
  • Respond to membership leads and inquiries with a consultative, listen-first approach.
  • Help achieve monthly membership and retention goals while keeping the Y's mission and community impact at the center of your work.

Be a Connector in the Community
  • Develop and maintain meaningful corporate and community partnerships.
  • Represent the YMCA at local events, civic gatherings, networking opportunities, and community activities.
  • Work closely with branch leadership and program teams to create engaging experiences for members and prospective members.
  • Identify opportunities to introduce people to the programs, services, and resources that make the Y an important part of the community.

Create a Place Where Everyone Belongs
  • Make sure every person who walks through our doors feels seen, valued, and welcomed.
  • Connect members to group exercise classes, programs, volunteer opportunities, and community initiatives.
  • Promote a culture grounded in caring, honesty, respect, and responsibility.
  • Maintain high standards of facility excellence and professionalism.

Collaborate, Lead & Make an Impact
  • Partner with the Membership Director and branch team to execute membership strategies and engagement initiatives.
  • Support open houses, member events, community events, and other activities that bring people together.
  • Share your knowledge, energy, and leadership with fellow staff.
  • Serve as a positive ambassador for the YMCA's mission and values.

Cause-Driven Leadership Competencies
  • Mission Advancement: Incorporates the Y's mission and values into the organization's vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism, ensuring engagement, inclusion, and ownership.
  • Collaboration: Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.
  • Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.
  • Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications
Team Leader
Why you'll love working at the Y:
The YMCA offers a supportive and dynamic work environment that encourages personal and professional growth. By joining our team, you will have the opportunity to make a meaningful impact in the community while enjoying a range of benefits designed to support your overall well-being.
  • Comprehensive medical, dental, and vision insurance
  • 10% YMCA retirement contribution
  • Generous paid time off and holidays
  • Professional development and leadership opportunities
  • Complimentary YMCA family membership
  • The opportunity to make a lasting difference in the lives of our members and communities

Apply today to join our team. We look forward to hearing from you!
The YMCA of Metropolitan Washington is an equal opportunity employer. We are committed to a workplace culture where all employees are treated with fairness and respect.
Ymca Careers
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