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Membership Assistant Jobs in Hawaii (NOW HIRING)

YMCA

Membership Coordinator

Honolulu, HI · On-site

$21.50 - $23.50/hr

The Membership Coordinator role works under the direct supervision of the Director of Membership & Healthy Living to provide quality service and communication to the members, assist members along ...

YMCA of Honolulu

Membership Coordinator

Honolulu, HI · On-site

$21.50 - $23.50/hr

The Membership Coordinator role works under the direct supervision of the Director of Membership & Healthy Living to provide quality service and communication to the members, assist members along ...

UFC Gym

Membership Specialist

Kailua, HI · On-site

$16 - $24/hr

The Membership Specialist is the primary growth driver for our community. You are responsible for ... Club Standards: Assist in maintaining a clean, safe, and professional environment for all members ...

Troon

Golf Shop Sales Associate

Princeville, HI · On-site

$20.20/hr

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

UFC Gym

Membership Specialist

Mililani, HI · On-site

$16 - $24/hr

The Membership Specialist is the primary growth driver for our community. You are responsible for ... Club Standards: Assist in maintaining a clean, safe, and professional environment for all members ...

UFC Gym

Membership Specialist

Kailua, HI · On-site

$16 - $24/hr

The Membership Specialist is the primary growth driver for our community. You are responsible for ... Club Standards: Assist in maintaining a clean, safe, and professional environment for all members ...

UFC Gym

Membership Specialist

Waipahu, HI · On-site

$16 - $24/hr

The Membership Specialist is the primary growth driver for our community. You are responsible for ... Club Standards: Assist in maintaining a clean, safe, and professional environment for all members ...

UFC Gym

Membership Specialist

Honolulu, HI · On-site

$16 - $24/hr

The Membership Specialist is the primary growth driver for our community. You are responsible for ... Club Standards: Assist in maintaining a clean, safe, and professional environment for all members ...

Troon Golf

Golf Shop Sales Associate

Princeville, HI · On-site

Promotes all club golf activities. * Assist with maintaining a clean, orderly, and well-stocked golf shop. * Assist with maintaining proper records and billing of storage and lockers for membership ...

24 Hour Fitness

Sales and Service Expert

Honolulu, HI · On-site

$14.25 - $18.50/hr

Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive ...

24 Hour Fitness

Sales and Service Expert

Honolulu, HI · On-site

$14.25 - $18.50/hr

Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive ...

24 Hour Fitness

Sales and Service Expert

Pearl City, HI · On-site

$15 - $19.50/hr

Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive ...

24 Hour Fitness

Sales and Service Expert

Pearl City, HI · On-site

$15 - $19.50/hr

Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive ...

24 Hour Fitness

Sales and Service Expert

Honolulu, HI · On-site

$14.25 - $18.50/hr

Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive ...

UFC Gym

Assistant Operations Manager

Hilo, HI · On-site

$18 - $21/hr

The Assistant Operations Manager is the primary lead for the club's front-end experience and "back ... Maintain accurate files, review membership agreements, and prepare daily paperwork for corporate ...

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Membership Assistant information

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How much do membership assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for membership assistant in Hawaii is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.21 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Hawaii?

The most popular types of Membership jobs in Hawaii are:

What job categories do people searching Membership Assistant jobs in Hawaii look for?

The top searched job categories for Membership Assistant jobs in Hawaii are:

What cities in Hawaii are hiring for Membership Assistant jobs?

Cities in Hawaii with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,256 per year, or $20.3 per hour.

Membership Coordinator

Honolulu, HI • On-site

YMCA

6.1

Company rating: 6.1 out of 10

Based on 1,991 frontline employees who took The Breakroom Quiz

578th of 781 rated non-profit organizations

People enjoy working here

Recommended by students

Recommended by parents

Learn more about YMCAexternal

$21.50 - $23.50/hr

Full-time

Posted 24 days ago

Job description

PAY RANGE:
$21.50 - $23.50 Hourly
HOURS:
Monday - Friday 10:00 am - 6:30 pm; possible weekends/shift adjustments as needed
POSITION SUMMARY:
The Membership Coordinator assists with all membership strategies and initiatives. Key responsibilities for Membership include assistance with membership sales, member service, and member retention strategies. This leadership position is responsible for assisting in daily operations of the Membership Department, including the Welcome Center and Child Watch. The Membership Coordinator is accountable for delivering an exemplary membership experience and for handling customer related services. This position works alongside the Membership Director to provide a seamless transition for members, from the point of enrollment to the long term relationship development and retention of the member.
This Coordinator assists with leading the development, growth, and retention of our membership and wellness programs. This position works to meet the needs of members and the community through program and event execution. The Membership Coordinator role works under the direct supervision of the Director of Membership & Healthy Living to provide quality service and communication to the members, assist members along their journeys to improved well-being, and ensure an excellent membership experience for all.
ESSENTIAL FUNCTIONS/JOB DUTIES:
  • Requires understanding of group work process, program and staff development, skilled in general management and communications.
  • Must be proficient in Microsoft Office
  • Must be people oriented, possess strong management and supervisory skills, be well organized and multi-task oriented.
  • Previous customer service experience required.
  • Knowledge of program fiscal management preferred.
  • Ensures the Branch meets the needs of members and the community by
    implementing membership programs, strategies, and initiatives.
  • Keep in mind the Strategic Advantages of: YMCA Values, Community-Based
    Branches, Equity and Inclusion, and Multi-Generational service. Utilizes the association Strategy Screen in operational decision making. Understands the
    association Strategic Priorities including the Community Impact areas of
    Youth Development, Healthy Living, and Social Responsibility.

Education/Training:
  • Must be at least 18 years of age.
  • Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame.
  • TB test required.
  • Required completion of YMCA's mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required.
  • 2 years minimum experience working in membership, sales, and/or
    customer service related activities.
WHY THE Y?:
  • Free Y membership with employment
  • Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire*
  • Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more.

Child Protection Commitment
The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks.
*See job opportunities page for full details

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