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Member Services Representative Two Jobs in Washington

Job Title: Member Services Representative / Teller Industry: Financial Services / Credit Union ... Required onsite training during the first two weeks of employment with mandatory attendance. Perks:

Member Services Representative

College Park, MD · On-site

$18.56 - $27.88/hr

Member Service Representative We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking financial centers. What You'll Do. The Member ...

Member Services Representative

College Park, MD · On-site

$18.56 - $27.88/hr

The Member Services Representative (MSR) is the "face" and "personal connection" to our members in our Financial Centers. With a focus of making things easy, enjoyable and effective, the MSR brings a ...

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Member Services Representative

Alexandria, VA · On-site

$19.47 - $29.21/hr

The Member Services Representative is responsible for assisting members, potential members and ... 2. To carry out assigned responsibilities according to established department standards. 3. To ...

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Member Services Representative Two information

What is the difference between Member Services Representative Two vs Member Services Representative One?

AspectMember Services Representative TwoMember Services Representative One
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma or equivalent
Work EnvironmentCustomer service in call centers, offices, or remote settingsCustomer service in similar environments, often entry-level
Employer & Industry UsageCommon in healthcare, insurance, and financial servicesSimilar industries, often as entry-level roles
Search & Comparison IntentLooking for roles with increased responsibilities or experienceEntry-level or initial member service roles

The Member Services Representative Two typically requires more experience or certifications than the Member Services Representative One. It involves handling more complex member inquiries and providing higher-level support within customer service environments in industries like healthcare and insurance. The role is suited for those seeking advancement from entry-level positions.

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Member Services Representative / Teller

Sparks Group

Washington, DC

$20 - $21.50/hr

Contractor

Medical, Life, Retirement

Re-posted 7 days ago


Job description

Job Summary/Company:
Sparks Group, partnering with an established financial institution in Washington, DC, is seeking a Member Services Representative II/Teller for a potential contract to hire opportunity. You will be responsible for a broad range of member service activities for members and staff as well as performing Teller duties, as needed. The ideal candidate will be punctual, dependable, and have reliable transportation to work on-site 5 days/week. Please apply to learn more!
Responsibilities:
  • Provide a variety of services for members including receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording mail deposits, selling cashier's checks and traveler's checks in person or via phone, mail or email
  • Perform account maintenance functions such as opening and closing accounts, renewing certificates, and assisting members with the resolution of any issues with credit union products
  • Cross-sell credit union products by answering inquiries, informing members of new services and product promotions, ascertaining members' needs
  • Provide clerical/administrative support to the lending department
  • Perform other duties as assigned
Qualifications/Background Profile:
  • 3+ years of member services and cash handling experience preferably with a credit union
  • High school diploma or equivalent
  • Bilingual candidates fluent in English and Spanish are preferred
  • Knowledge of credit union products and services
  • Exceptional verbal and written communication and skills
  • Excellent analytical and problem-solving skills
  • High-level attention to detail and dependability is a must

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This job is In-Person.

Pay Range: Hourly $20.00 to $21.50

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.