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Member Services Associate Jobs in Macon, GA (NOW HIRING)

What you will Do: · Monitoring work of all associates according to their function and assists with training new hires and coordinates and manages associate breaks/lunches. · Oversees timely and ...

Team Member

Macon, GA · On-site

$9.20 - $14/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Provide excellent customer service with a friendly and professional attitude. * Support sales and ...

Front Desk Associate

Macon, GA · On-site

$12.25 - $15.75/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Macon, GA · On-site

$12.25 - $15.75/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Macon, GA · On-site

$12 - $15.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Macon, GA · On-site

$12 - $15.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Thomaston, GA · On-site

$11.25 - $14.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Milledgeville, GA

$12.75 - $16.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Macon, GA · On-site

$12.25 - $15.75/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

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Member Services Associate information

See Macon, GA salary details

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How much do member services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member services associate in Macon, GA is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.99 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What cities near Macon, GA are hiring for Member Services Associate jobs?

Cities near Macon, GA with the most Member Services Associate job openings:

Infographic showing various Member Services Associate job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,690 per year, or $21.5 per hour.

Ticketing Associate | Part-Time | Macon Centreplex

Spectra

Macon, GA • On-site

$10 - $11/hr

Part-time

Retirement

Posted 4 days ago


Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
The Ticketing Associate handles cash and digital transactions for complex event entry and vehicle parking. Following Oak View Group service standards, they ensure accurate payment processing, verify booking credentials using Ticketmaster software, and provide immediate directional assistance across our expansive entertainment complex property. This role relies on event-driven scheduling, primarily occurring during evenings and weekends.
This role pays an hourly rate of $10.00 - $11.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until December 4, 2026.
Responsibilities
  • Process walk-up ticket purchases, multi-attraction passes, and VIP upgrades utilizing the Ticketmaster system.
  • Operate parking booth registers to sell general, valet, preferred, and oversized vehicle parking passes.
  • Handle cash, credit cards, and contactless mobile payments accurately while maintaining a balanced drawer according to OVG financial compliance guidelines.
  • Scan Ticketmaster digital barcodes, print physical credentials, and resolve delivery issues for pre-paid tickets or online parking reservations.
  • Provide detailed information on complex layouts, seating charts, event schedules, food and beverage locations, and venue safety policies.
  • Give rapid directional instructions to drivers entering the property to minimize traffic congestion and optimize lot usage.
  • Perform opening and closing count procedures for both box office registers and mobile parking point-of-sale (POS) units.
  • Other duties as assigned.

Qualifications
  • Proven experience in retail sales, cash handling, hospitality, or customer service environments.
  • High school diploma or equivalent.
  • Experience or ability to quickly learn Ticketmaster platform software (such as TM1, Host, or Archtics) and standard POS hardware.
  • Ability to communicate clearly, professionally, and warmly under fast-paced, high-pressure event conditions.
  • Ability to work inside a confined parking booth, stand for extended periods, and be comfortable with outdoor weather elements.
  • Must be available to work nights, weekends, and select holidays based on the complex's peak event calendar.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.