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Member Services Associate Jobs in Lewiston, ME (NOW HIRING)

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Commons Associate- On Call

Lewiston, ME · On-site

$16.50 - $22/hr

Commons Associate- On Call Apply now Job no: 493080 Work type: Staff Per Diem Location: Lewiston ... As a vital member of the Dining team, you will be responsible for providing excellent service to ...

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Member Services Associate information

See Lewiston, ME salary details

$10

$23

$42

How much do member services associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for member services associate in Lewiston, ME is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.15 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What cities near Lewiston, ME are hiring for Member Services Associate jobs?

Cities near Lewiston, ME with the most Member Services Associate job openings:

Infographic showing various Member Services Associate job openings in Lewiston, ME as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,625 per year, or $23.9 per hour.

Patient Financial Services Associate II

Westbrook, ME • On-site


Maine Medical Center

6.9

Company rating: 6.9 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

551st of 1,064 rated hospitals

People enjoy working here

Recommended by students

Recommended by parents


$20.27 - $24.36/hr

Full-time

Posted 5 days ago


Job description

Description
Clerical/Administrative Support (remote)
Req #: 87537
Summary:
The Patient Financial Services Associate II role is responsible for the specific set of patient accounting which could include the appropriate billing, training, and/or follow up/denial resolution of insurance claims within filing limits to support the proper account completion and closure.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  1. Education: High school diploma or GED preferred.
  2. License/Certifications: N/A
  3. Experience: One year in a related healthcare field required. Hospital or provider-based billing experience preferred. Demonstrates competency in all essential functions of a Patient Financial Services Associate I role.
  4. Additional Skills/Requirements Required: N/A
  5. Additional Skills/Requirements Preferred: N/A

Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $20.27 to $24.36 per hour.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact [email protected]
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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