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Member Services Associate Jobs in Atlas, MI (NOW HIRING)

CNS Healthcare

PSR Associate

Pontiac, MI · On-site

$17 - $21/hr

PSR Associate PSR Associate plays a key role in supporting adults experiencing mental health ... Member Services during the work-ordered day. * Engage members 1:1 as partners in meaningful work ...

ELGA Credit Union

Burton - Teller

Burton, MI · On-site

$14.50 - $18.25/hr

... service to all members and associates by making eye contact and using the member's name, smiling while listening, responding as though they are the only one in your world at that time, and finding ...

ELGA Credit Union

Burton - Teller

Burton, MI · On-site

$14.50 - $18.25/hr

Innovation and Relationship Building. 2. To provide informed, friendly, professional, personal service to all members and associates by making eye contact and using the member's name, smiling while ...

Healthy Dogma II, LLC

Be Seen First

Customer Care Team (Lead & Associate Opportunities)

Oxford, MI · On-site

$14 - $25/hr

... member * Document customer concerns and necessary follow-up * Help resolve routine customer-service ... Associate Qualifications * Friendly and professional communication style * Strong attention to ...

Healthy Dogma II, LLC

Be Seen First

Customer Care Team (Lead & Associate Opportunities)

Oxford, MI · On-site

$14 - $25/hr

... member * Document customer concerns and necessary follow-up * Help resolve routine customer-service ... Associate Qualifications * Friendly and professional communication style * Strong attention to ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in Atlas, MI

Member Services Associate information

See Atlas, MI salary details

$8

$18

$34

How much do member services associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member services associate in Atlas, MI is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.20 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What cities near Atlas, MI are hiring for Member Services Associate jobs?

Cities near Atlas, MI with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Atlas, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,483 per year, or $19 per hour.

Member Service Representative - Flint

University of Michigan Credit Union

Flint, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The University of Michigan Credit Union is currently searching for bright, professional and friendly service minded individuals to provide first in class customer service to our members! Member Service Representatives at UMCU come from a wide variety of backgrounds, from recent graduates to experienced professionals. Our Member Service Representatives foster positive member relationships by providing exceptional service, anticipating member's needs, and exceeding expectations.
What's in it for you?
  • UMCU was recently named one of Michigan's top workplaces by the Detroit Free Presses Top Workplace Awards Program as well as the Best and Brightest Top Workplaces in the country!
  • Generous medical, dental, vision, 401k, tuition reimbursement and student loan debt repayment, parental leave and plenty of additional amazing benefits!
  • Paid time off includes personal time, sick time, vacation time, your birthday off and even give back time to volunteer in the community.
  • Generous student loan debt repayment or tuition reimbursement.
  • As a Member Service Representative you will experience amazing training and development throughout your career at UMCU.
  • We focus on the growth and development of our team members. Member Service Representatives at UMCU have a variety of career paths and the ability to build the career they want.
What will you be doing in this role?
  • Member Service Representatives at UMCU focus on supporting our membership and community by meeting the needs of our members and work out of our branch locations throughout Ann Arbor, Ypsilanti, Dearborn and Flint.
  • Member Service Representatives are responsible for building member relationships by providing exceptional service, exceeding expectations and anticipating needs.
  • Interacts with members to provide information related to all UMCU products and services and how those products and services can meet the member's needs.
  • Provides responses to inquiries, questions and requests about products and services.
  • Proactively resolves concerns and views any member concerns as an opportunity to gain the member’s respect and repeated business.
  • Effectively evaluates any risk to the member or UMCU when providing services to the member.
  • Serves as a Credit Union representative, spokesperson or events coordinator in the University Community on and off campus.
  • Evaluates needs and educates members on the features and benefits of UMCU products and services and provides available options
  • Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services
  • Uses technology to provide technical support and troubleshoot situations involving electronic services such as online banking, mobile app and third party related solutions
  • Understands how to use remote access and is able to access a members’ computer and provide assistance or diagnose a problem
  • Assists with a variety of account related transactions, including (but not limited to); deposits, withdrawals, cashier's checks, loan and new account related inquires.
What will you need for this role?
  • Ability to interact positively with members and co-workers as a team in an enthusiastic, courteous and professional manner.
  • Must possess excellent written and verbal communication skills along with the ability to articulate information as needed to members and team members.
  • Excellent problem solving skills
  • Must have a professional appearance and attitude; be dependable and punctual; and possess a constant awareness of member service.
  • Ability to use technology and work with multiple systems to achieve desired results.
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or two or more years of experience.

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