$12/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$12/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
Customer Service Representative
West Chicago, IL · On-site
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
Customer Service Representative
West Chicago, IL · On-site
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
Customer Service Representative
Downers Grove, IL · On-site
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
Customer Service Representative
Downers Grove, IL · On-site
$16/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
$14.50/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$14.50/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$12/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$12/hr
As a member of our staff, you will be responsible for providing a superior level of customer ... The customer service representative will greet members and guests, providing exceptional customer ...
$17.10/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
$17.10/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
Member Services Representative
Staten Island, NY · On-site
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
Member Services Representative
Staten Island, NY · On-site
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
$10.50/hr
Job Summary The Member Services Representative (MSR) is responsible for creating a positive member ... Greet members, prospective members, and guests, providing exceptional customer service. * Handle ...
$10.50/hr
Job Summary The Member Services Representative (MSR) is responsible for creating a positive member ... Greet members, prospective members, and guests, providing exceptional customer service. * Handle ...
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
$17.70/hr
The Member Services Representative will be responsible for creating a positive member experience by ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...
- Customer Service Representative Title Customer Service Representative Reports To Office Coordinator Summary The Customer Service Representative (CSR) is responsible for serving customers in person ...
Quick apply
- Customer Service Representative Title Customer Service Representative Reports To Office Coordinator Summary The Customer Service Representative (CSR) is responsible for serving customers in person ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Title Automotive Sales/Customer Service Representative Reports To Office Coordinator Summary The Automotive Sales/Customer Service Representative (CSR) is responsible for serving customers in person ...
Quick apply
Title Automotive Sales/Customer Service Representative Reports To Office Coordinator Summary The Automotive Sales/Customer Service Representative (CSR) is responsible for serving customers in person ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...
Member Services Rep
Hamilton, ON · On-site
CA$17.60/hr
Position Overview: Join our dynamic team as a Member Services Representative and be a key ... Provide excellent customer service while managing members' accounts and booking Crunch One Kick ...
Quick apply
Member Services Rep
Hamilton, ON · On-site
CA$17.60/hr
Position Overview: Join our dynamic team as a Member Services Representative and be a key ... Provide excellent customer service while managing members' accounts and booking Crunch One Kick ...
Member Services Rep
Woodbridge, ON · On-site
CA$17.60/hr
Position Overview: Join our dynamic team as a Member Services Representative and be a key ... Provide excellent customer service while managing members' accounts and booking Crunch One Kick ...
Quick apply
Member Services Rep
Woodbridge, ON · On-site
CA$17.60/hr
Position Overview: Join our dynamic team as a Member Services Representative and be a key ... Provide excellent customer service while managing members' accounts and booking Crunch One Kick ...
Member Service Rep information
What is the difference between Member Service Rep vs Customer Service Representative?
| Aspect | Member Service Rep | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in customer service | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Healthcare, insurance, or membership organizations | Retail, telecom, banking, and various industries |
| Employer & Industry Usage | Primarily in healthcare, insurance, and membership-based organizations | Broadly across retail, finance, tech, and service sectors |
| Search & Comparison Intent | People comparing roles within healthcare or membership services | People seeking customer support roles across industries |
The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.
What is a member service representative?
A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.
What cities in Ontario are hiring for Member Service Rep jobs?
Cities in Ontario with the most Member Service Rep job openings:
$12/hr
Full-time
Medical, Dental, Vision, Retirement
Re-posted yesterday
Planet Fitness rating
5.5
Based on 605 frontline employees who took The Breakroom Quiz
45th of 63 rated gym and leisure clubs
Job description
We are seeking aCustomer Service Representativeto join our team!As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:
- Great growth opportunities - we are a dynamic and growing company
- Set Schedule
- Medical, Dental and Vision insurance benefits (available to eligible employees)
- Employee Referral Bonus Program
- This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
- FREE Black Card Membership
- 401(k) with generous employer match
- Profit sharing program!
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard play hard with an amazing group of talented, dynamic team members
- Employee Assistance Program (EAP)
Some of your responsibilities will include:
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:
- Must be 18 years of age or older.
- Punctuality and reliability is a must.
- Customer service experience preferred.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Must be able to lift 45 pounds.
What It Means to Join the Planet Fitness Team:
- It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
- It means being part of a company that cares about improving the health and well-being of our communities.
- It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
- It means encouraging professional growth and development.
- It means creating a positive impact in our local communities through philanthropic initiatives.
- It means being part of a brand of which you can be proud!
Equal Opportunity Employer
What Planet Fitness employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Planet Fitness
Sourced by ZipRecruiter
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Industry
Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers
Company size
501 - 1,000 Employees
Headquarters location
Hampton, NH, US