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Member Service Rep Jobs in Michigan (NOW HIRING)

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Member Service Rep information

See Michigan salary details

$7

$13

$20

How much do member service rep jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member service rep in Michigan is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $16.54 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities in Michigan are hiring for Member Service Rep jobs? Cities in Michigan with the most Member Service Rep job openings:
Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Michigan as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $28,847 per year, or $13.9 per hour.
Member Service Representative - Flint

Member Service Representative - Flint

University of Michigan Credit Union

Flint, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The University of Michigan Credit Union is currently searching for bright, professional and friendly service minded individuals to provide first in class customer service to our members! Member Service Representatives at UMCU come from a wide variety of backgrounds, from recent graduates to experienced professionals. Our Member Service Representatives foster positive member relationships by providing exceptional service, anticipating member's needs, and exceeding expectations.
What's in it for you?
  • UMCU was recently named one of Michigan's top workplaces by the Detroit Free Presses Top Workplace Awards Program as well as the Best and Brightest Top Workplaces in the country!
  • Generous medical, dental, vision, 401k, tuition reimbursement and student loan debt repayment, parental leave and plenty of additional amazing benefits!
  • Paid time off includes personal time, sick time, vacation time, your birthday off and even give back time to volunteer in the community.
  • Generous student loan debt repayment or tuition reimbursement.
  • As a Member Service Representative you will experience amazing training and development throughout your career at UMCU.
  • We focus on the growth and development of our team members. Member Service Representatives at UMCU have a variety of career paths and the ability to build the career they want.
What will you be doing in this role?
  • Member Service Representatives at UMCU focus on supporting our membership and community by meeting the needs of our members and work out of our branch locations throughout Ann Arbor, Ypsilanti, Dearborn and Flint.
  • Member Service Representatives are responsible for building member relationships by providing exceptional service, exceeding expectations and anticipating needs.
  • Interacts with members to provide information related to all UMCU products and services and how those products and services can meet the member's needs.
  • Provides responses to inquiries, questions and requests about products and services.
  • Proactively resolves concerns and views any member concerns as an opportunity to gain the member’s respect and repeated business.
  • Effectively evaluates any risk to the member or UMCU when providing services to the member.
  • Serves as a Credit Union representative, spokesperson or events coordinator in the University Community on and off campus.
  • Evaluates needs and educates members on the features and benefits of UMCU products and services and provides available options
  • Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services
  • Uses technology to provide technical support and troubleshoot situations involving electronic services such as online banking, mobile app and third party related solutions
  • Understands how to use remote access and is able to access a members’ computer and provide assistance or diagnose a problem
  • Assists with a variety of account related transactions, including (but not limited to); deposits, withdrawals, cashier's checks, loan and new account related inquires.
What will you need for this role?
  • Ability to interact positively with members and co-workers as a team in an enthusiastic, courteous and professional manner.
  • Must possess excellent written and verbal communication skills along with the ability to articulate information as needed to members and team members.
  • Excellent problem solving skills
  • Must have a professional appearance and attitude; be dependable and punctual; and possess a constant awareness of member service.
  • Ability to use technology and work with multiple systems to achieve desired results.
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or two or more years of experience.

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