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Member Service Rep Jobs in Michigan (NOW HIRING)

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Member Service Rep information

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How much do member service rep jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member service rep in Michigan is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $16.54 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities in Michigan are hiring for Member Service Rep jobs? Cities in Michigan with the most Member Service Rep job openings:
Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Michigan as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $28,847 per year, or $13.9 per hour.
Member Service Representative

Member Service Representative

Zeal Credit Union

Detroit, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Member Service Representative

Join Zeal Credit Union as a Full-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Detroit, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your character and empathy to solve member issues collaboratively. This onsite role provides not just financial rewards but also the joy of working within a fun, high-performance culture where your contributions matter. Join a forward-thinking team dedicated to enriching member experiences every day.

If you're ready to embrace a role that aligns with your passion for service and commitment to character, we want to hear from you! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Sick Time, and Paid Holidays. Take the leap and apply today to become part of the Zeal family!

What It's Like To Be A Member Service Representative?

As a Full-Time Member Service Representative at Zeal Credit Union, you'll be at the forefront of servicing our members with their day-to-day transactions, ensuring a seamless experience that exemplifies our dedication to customer service. Your role will include balancing your drawer accurately, opening new accounts, and facilitating loan intake. You'll have the opportunity to educate our members about our diverse range of products and services, helping them make informed decisions that align with their financial goals. Your passion for problem-solving and commitment to collaborative teamwork will be essential as you strive to create lasting relationships with our members, enhancing their overall experience at Zeal Credit Union.

Are You The Member Service Representative We're Looking For?

To thrive as a Full-Time Member Service Representative at Zeal Credit Union, you'll need a unique blend of skills and experience. A minimum of six months of customer service experience is essential, along with a genuine passion for helping others. Strong problem-solving skills will enable you to address member inquiries with confidence and empathy. As an initiative taker, you should be proactive in identifying needs and finding effective solutions. Excellent communication skills are crucial for conveying complex information clearly and effectively, fostering an engaging atmosphere for our members.

Moreover, a high attention to detail will ensure that all transactions and processes run smoothly, reinforcing our commitment to exceptional service. Your ability to embody these skills will greatly contribute to a positive, collaborative environment that prioritizes our members' needs.

Knowledge and skills required for the position are:

  • 6 months of customer service experience
  • Passion for helping others
  • Strong problem-solving skills
  • Initiative taker
  • Excellent communication skills
  • High attention to detail
  • Punctuality and regular onsite attendance
Schedule (Subject To Change)
  • Monday: 9:00am-6:15pm
  • Tuesday: 9:00am-5:15pm
  • Wednesday: 9:00am-5:15pm
  • Thursday: 9:00am-5:30pm
  • Friday: 9:00am-6:30pm
Will You Join Our Team?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

Zeal Credit Union is proud to provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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