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Member Service Associate Jobs in Madison, WI (NOW HIRING)

Store Associate

Madison, WI · On-site

$15.25 - $17.75/hr

Ensure exemplary service in a friendly environment where customers are top priority and strong ... PTO * Holiday pay * Sam's Club membership for you and a friend or family member * Discounts on ...

Store Associate

Madison, WI · On-site

$15.25 - $17.75/hr

Ensure exemplary service in a friendly environment where customers are top priority and strong ... PTO * Holiday pay * Sam's Club membership for you and a friend or family member * Discounts on ...

... member(s). * 2 - 3 years of customer service experience is preferred. Dispute Specialist II * Associate's Degree in Business or related field is required. * 4 - 5 years of Card Programs experience is ...

... member(s). * 2 - 3 years of customer service experience is preferred. Dispute Specialist II * Associate's Degree in Business or related field is required. * 4 - 5 years of Card Programs experience is ...

... member(s). * 2 - 3 years of customer service experience is preferred. Dispute Specialist II * Associate's Degree in Business or related field is required. * 4 - 5 years of Card Programs experience is ...

Retail Sales Associate

Madison, WI · On-site

$15 - $17/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... As a member of our customer service team you must be self-motivated with a positive and outgoing ...

Retail Sales Associate

Madison, WI · On-site

$15 - $17/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... As a member of our customer service team you must be self-motivated with a positive and outgoing ...

Collaborate with Loss Prevention, Member Solution Center and Member Sales and Service to support ... Associate's degree in Business or related field is required. * 2-3 years of Financial Institution ...

Card Programs Specialist

Madison, WI

$21 - $28/hr

Collaborate with Loss Prevention, Member Solution Center and Member Sales and Service to support ... Associate's degree in Business or related field is required. * 2-3 years of Financial Institution ...

Card Programs Specialist

Madison, WI · On-site

$20.50 - $23.99/hr

Collaborate with Loss Prevention, Member Solution Center and Member Sales and Service to support ... Associate's degree in Business or related field is required. * 2-3 years of Financial Institution ...

Showing results 41-60

Member Service Associate information

See Madison, WI salary details

$9

$19

$31

How much do member service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for member service associate in Madison, WI is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Madison, WI are hiring for Member Service Associate jobs?

Cities near Madison, WI with the most Member Service Associate job openings:

Infographic showing various Member Service Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,851 per year, or $19.2 per hour.

Account Associate - State Farm Agent Team Member

Mallory Rodriguez - State Farm Agent

Sun Prairie, WI • On-site

$40K - $90K/yr

Full-time

Life, Retirement, PTO

Re-posted yesterday


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sun Prairie, WI and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mallory Rodriguez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.